Job Title: Computer User Support Specialists
Location: Foster City, CA
Employer: 4Consulting, Inc
Position Type: Full Time
Worksite: Onsite
Position Summary
4Consulting, Inc is seeking a qualified Computer User Support Specialists to support technology consulting, application development, systems analysis, testing, data management, cybersecurity, infrastructure, or project delivery services for client projects. The selected candidate will perform duties consistent with the client’s project requirements and company delivery standards.
Essential Duties and Responsibilities
The candidate will be responsible for:
- Provision, configure, maintain, and troubleshoot computers, mobile devices, peripherals, and other end-user technology.
- Support user accounts, access requests, authentication, password management, and identity-related issues.
- Troubleshoot network, VPN, connectivity, hardware, software, and remote-access issues.
- Provide technical support for business applications, collaboration platforms, SaaS tools, and general IT service requests.
Minimum Qualifications
The position requires:
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Education
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Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or related field, or equivalent combination of education and experience.
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Experience
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3–5 years of experience in IT helpdesk, desktop support, technical support, or IT operations, with hands-on experience supporting corporate endpoints and users.
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Technical Skills
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Windows, macOS, Endpoint Management, Identity & Access Management, VPN & Network Troubleshooting, SaaS Applications, Hardware Troubleshooting, IT Ticketing Systems
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Business / Domain Skills
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IT Helpdesk Support, Desktop Support, End-User Support, Device Lifecycle Management, User Access Management, IT Operations
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Communication
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Ability to communicate with technical and business stakeholders.
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Documentation
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Ability to prepare project documentation, status updates, and deliverables.
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Work Authorization
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Must be legally authorized to work in the United States. Sponsorship may be considered where permitted by company policy and project requirements.
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Certification Required
None
Travel Required
None
Supervisory Role
No
Preferred Qualifications
- Experience supporting end users in a corporate or enterprise environment.
- Familiarity with modern endpoint management, identity management, collaboration, and SaaS platforms.
Equal Employment Opportunity Statement
4Consulting, Inc is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, citizenship status, immigration status where protected by law, or any other legally protected status. All candidates will be evaluated based on job-related qualifications, experience, skills, availability, and ability to perform the essential duties of the position.
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