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Tier 2 Mac/Windows Support

Menlo Park, CA, US • Posted 2 days ago • Updated 1 day ago

Full Time

No Travel Required

On-site

$65,000 - 73,000 per year

Fitment

Dice Job Match Score™

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Job Details

Skills

Tier 2
Computer Hardware
Software Support
Network
Printers
BIOS
Laptop
Reporting
CompTIA
Problem Solving
Conflict Resolution
Microsoft Windows
Operating Systems
IOS Development
OS X
Microsoft Office
Documentation
Communication

Summary

Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Mac/Windows Support Specialist candidate. This is a full-time onsite position based in the Menlo Park, CA.

Roles and Responsibilities

Provide hardware and software support for Windows and Mac desktops and laptops

Configure, test and install printers, scanners, network copier/printers

Use computer images to install and configure laptops and PCs

Ensure latest approved BIOS and patches are applied to PCs and laptops

Support users with file shares and permissions issues

Track, log and report each service request

Additional duties as assigned

Requirements

2-4 years related experience

6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred

Excellent problem-solving skills

Knowledge of Windows operating systems

Strong experience supporting current iOS and macOS

Working knowledge of Microsoft Office Suite

Excellent documentation, collaborative and communication skills, both written and verbal

The anticipated salary range for this position is $65,000-$73,000 annually. This is not, however, a guarantee of compensation or salary. Actual compensation will be determined based on factors, including, but not limited to, relevant work experience, candidate skills and education, geographical location, certifications, and business needs, as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. This salary range represents Astor's good-faith estimate of compensation for the position at the time of posting.

Benefits

Astor & Sanders Corporation () offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.

Some of our competitive benefits include

Generous Paid Time Off (PTO) and all Federal Holidays off
Comprehensive Health and Dental Insurance Coverage
Retirement Savings Plan
Pre-Tax Benefit Programs
Wellness and Work-Life Support
Professional Development
Performance and Referral Bonuses
Life and Disability Insurance

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90910720
Position Id: 7EC83B4F61
Posted 2 days ago

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