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Client Technical Support Specialist

Infinite Computer Solutions (ICS)

Remote • Today

Easy Apply

Full-time

Up to $120,000

Client Technical Support Specialist

Infinite Computer Solutions (ICS)

Remote • 6d ago

Easy Apply

Full-time

Depends on Experience

Desktop support Technician

Pyramid Consulting, Inc.

Natrona Heights, Pennsylvania • 4d ago

Easy Apply

Contract

$22 - $24

Customer Success Technical Associate

Robert Half

Export, Pennsylvania • Today

Easy Apply

Contract

Customer Service Representative

Infinite Computer Solutions (ICS)

Remote • 2d ago

Easy Apply

Full-time

$40,000 - $60,000

Device Migration and Hypercare SME - SME 26-10999

Compu-Vision Consulting, Inc.

Remote • Today

Easy Apply

Contract, Third Party

Depends on Experience

EDI Specialist

Talent Groups

Remote • 9d ago

Easy Apply

Contract

PL/SQL Developer with Production Support

Cloud Tekis

Remote or Florida • Today

Third Party, Contract

M365 Migration Specialist - MS 26-10996

Compu-Vision Consulting, Inc.

Remote • Today

Easy Apply

Third Party, Contract

Depends on Experience

Client Operations Analyst

Dexian DISYS

Pittsburgh, Pennsylvania • Today

Easy Apply

Contract

Distribution Planning Engineer II

Electric Power Engineers

Remote or Austin, Texas • Today

Full-time

Clinical Applications Trainer (Behavioral Healthcare & WellSky EHR)

ARK Infotech Spectrum

Remote • 7d ago

Easy Apply

Contract

Depends on Experience

Contact Center Agent (Remote)

Infinite Computer Solutions (ICS)

Remote • 4d ago

Easy Apply

Full-time

$16 - $17

Physical Engineer (61929)

NEI Electric Power Engineering, Inc

Remote or Lakewood, Colorado • Today

Full-time

USD 80,000.00 - 95,000.00 per year

Lead Director (IC), Digital Product - Conversational AI Strategy

CVS Health

Remote or Texas • Today

Full-time

USD 144,200.00 - 288,400.00 per year

AI Delivery & Support Specialist

Ntiva

Remote or McLean, Virginia • Today

Full-time

USD 70,000.00 - 85,000.00 per year

Field Service Engineer

Fortive

Remote • Today

Full-time

USD 51,300.00 - 85,700.00 per year

Engineering Drafter - Detailed Engineering

Electric Power Engineers

Remote or Austin, Texas • Today

Full-time

Director, Spatial Data Management

Cushman & Wakefield

Remote • Today

Full-time

USD 114,750.00 - 135,000.00 per year

Inpatient Coding/Clinical Data Specialist

Waystar

Remote • Today

Full-time

Backend Developer - Contingent

ARETUM

Remote or McLean, Virginia • Today

Full-time

USD 120,000.00 - 145,000.00 per year

Robotic Process Automation (RPA) Developer

Diaconia

Remote • Today

Full-time

USD 35,000.00 - 45,000.00 per year

Senior Substation - Protection & Control Engineer

ENTRUST Solutions Group

Remote or Los Angeles, California • Today

Full-time

Frontend Developer - Contingent

ARETUM

Remote or McLean, Virginia • Today

Full-time

USD 110,000.00 - 130,000.00 per year

SAP Solution Architect (Hybrid or Remote)

Accuris

Remote or Colorado • Today

Full-time

USD 155,000.00 per year

Software Developer III (RPMS/MUMPS)

RESPEC, LLC

Remote or Albuquerque, New Mexico • Today

Full-time

Field Engineer I

Aristocrat

Remote or Lawton, Oklahoma • Today

Full-time

USD 45,500.00 - 84,500.00 per year

Principal Machine Learning Engineer, YM2026PMLE

FactSet

Remote or Connecticut • Today

Full-time

USD 177,000.00 - 217,000.00 per year

Deputy CAD Administrator

Hanson Professional Services, Inc.

Remote or Lisle, Illinois • Today

Full-time

USD 36.00 - 50.00 per hour

Electrical Engineer - Distribution Design

Hanson Professional Services, Inc.

Remote or Springfield, Illinois • Today

Full-time

USD 147,000.00 - 175,000.00 per year

Job Details

Skills

TCP
IP
DNS
Firewall
Router
WAN
LAN
Load Balancer
Windows

Summary

Client Technical Support Specialist

Position Summary

The Client Technical Support Specialist serves as a trusted technical advisor to clients, providing advanced support for applications, infrastructure, and network connectivity. This role works closely with third-party vendors to diagnose and resolve complex technical issues while ensuring a high level of client satisfaction. Success in this position requires strong troubleshooting skills, networking expertise, vendor management experience, and the ability to coordinate technical activities across multiple organizations.

Key Responsibilities

Third-Party Vendor Management

Serve as the primary technical liaison between clients, internal teams, and third-party vendors.
Coordinate troubleshooting efforts involving network providers, hardware manufacturers, software vendors, managed service providers, and cloud hosting partners.
Open, manage, and track vendor support cases through resolution.
Escalate critical issues to vendors and ensure timely response and accountability.
Review vendor recommendations and communicate technical impacts and requirements to clients and internal stakeholders.

Network Support & Connectivity

Troubleshoot network-related issues including VPN connectivity, firewalls, DNS, routing, load balancers, and WAN/LAN communications.
Analyze network performance and connectivity issues impacting client applications and services.
Collaborate with network engineering teams and telecommunications providers to resolve service interruptions.
Support implementation and maintenance of secure client connectivity solutions.
Assist clients with network configuration requirements for new implementations, upgrades, and integrations.

Client Support & Service Delivery

Serve as a primary technical contact for client support requests and incidents.
Diagnose, troubleshoot, and resolve hardware, software, application, and connectivity issues.
Escalate complex issues to senior technical teams when required.
Provide timely updates and communications to clients regarding issue status and resolution.

Required Qualifications

3+ years of experience in technical support, infrastructure support, network operations, systems administration, or a related technology role.
Working knowledge of:

TCP/IP networking
DNS, DHCP, and VPN technologies
Firewalls, routers, and switches
Windows Server and Linux environments
Application and database troubleshooting

Experience working directly with third-party technology vendors and service providers.
Ability to coordinate multi-party technical issues involving clients, vendors, and internal support teams.
Strong understanding of network troubleshooting methodologies and incident management practices.

Preferred Qualifications

Experience supporting financial institution infrastructure and hosted environments.
Knowledge of Cisco, Palo Alto, Fortinet, VMware, Azure, AWS, or similar technologies.
ITIL Foundation, Network+, CCNA, or equivalent technical certifications.
Experience supporting disaster recovery, business continuity, and data center environments.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10199915
Position Id: 9061986
Posted 6 days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Neha Bam

Recruiter @ Infinite Computer Solutions (ICS)

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Similar Jobs

Client Technical Support Specialist

Remote

•

6d ago

Client Technical Support Specialist Position Summary The Client Technical Support Specialist serves as a trusted technical advisor to clients, providing advanced support for applications, infrastructure, and network connectivity. This role works closely with third-party vendors to diagnose and resolve complex technical issues while ensuring a high level of client satisfaction. Success in this position requires strong troubleshooting skills, networking expertise, vendor management experience, and

Easy Apply

Full-time

Depends on Experience

Network Engineer II

Remote or Texas

•

Today

What this Job Entails: The Network Engineer II is a focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details. Scope: Applies company policies and procedures to resolve a variety of issuesWorks on problems of moderate scopeReceives general instructions on routine work and detailed instructions on new projectsThis position requires flexibility with shift schedu

Full-time

USD 72,960.00 - 115,200.00 per year

Senior Network Engineer

Remote or Virginia

•

Today

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: As a Senior Network Engineer with Rocket Software, you are part of a global, fast-paced IT organization with a primary mission to provide world class service to software development labs and internal departments ensuring our employees have access and communication systems to perform as the highest level. You will implement equipment installation plans based on specifications, maintain each

Full-time

USD 105,000.00 - 141,750.00 per year

Network Administrator Tier 2 (Network Operations Center) (REMOTE)

Remote or Colorado

•

Today

Koniag Technology Solutions, LLC, a Koniag Government Services company, is seeking a Network Administrator Tier 2 (Network Operations Center) to support KTS and our government customer. This is a remote opportunity, but 1 PM to 9 PM Mountain shift. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, p

Full-time

Job Details

Skills

TCP
IP
DNS
Firewall
Router
WAN
LAN
Load Balancer
Windows

Summary

Client Technical Support Specialist

Position Summary

Key Responsibilities

Third-Party Vendor Management

Serve as the primary technical liaison between clients, internal teams, and third-party vendors.
Coordinate troubleshooting efforts involving network providers, hardware manufacturers, software vendors, managed service providers, and cloud hosting partners.
Open, manage, and track vendor support cases through resolution.
Escalate critical issues to vendors and ensure timely response and accountability.
Review vendor recommendations and communicate technical impacts and requirements to clients and internal stakeholders.

Network Support & Connectivity

Troubleshoot network-related issues including VPN connectivity, firewalls, DNS, routing, load balancers, and WAN/LAN communications.
Analyze network performance and connectivity issues impacting client applications and services.
Collaborate with network engineering teams and telecommunications providers to resolve service interruptions.
Support implementation and maintenance of secure client connectivity solutions.
Assist clients with network configuration requirements for new implementations, upgrades, and integrations.

Client Support & Service Delivery

Serve as a primary technical contact for client support requests and incidents.
Diagnose, troubleshoot, and resolve hardware, software, application, and connectivity issues.
Escalate complex issues to senior technical teams when required.
Provide timely updates and communications to clients regarding issue status and resolution.

Required Qualifications

3+ years of experience in technical support, infrastructure support, network operations, systems administration, or a related technology role.
Working knowledge of:

TCP/IP networking
DNS, DHCP, and VPN technologies
Firewalls, routers, and switches
Windows Server and Linux environments
Application and database troubleshooting

Experience working directly with third-party technology vendors and service providers.
Ability to coordinate multi-party technical issues involving clients, vendors, and internal support teams.
Strong understanding of network troubleshooting methodologies and incident management practices.

Preferred Qualifications

Experience supporting financial institution infrastructure and hosted environments.
Knowledge of Cisco, Palo Alto, Fortinet, VMware, Azure, AWS, or similar technologies.
ITIL Foundation, Network+, CCNA, or equivalent technical certifications.
Experience supporting disaster recovery, business continuity, and data center environments.

Dice Id: 10199915
Position Id: 9061986
Posted 6 days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Neha Bam

Recruiter @ Infinite Computer Solutions (ICS)

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Client Technical Support Specialist

Remote

•

6d ago

Easy Apply

Full-time

Depends on Experience

Network Engineer II

Remote or Texas

•

Today

Full-time

USD 72,960.00 - 115,200.00 per year

Senior Network Engineer

Remote or Virginia

•

Today

Full-time

USD 105,000.00 - 141,750.00 per year

Network Administrator Tier 2 (Network Operations Center) (REMOTE)

Remote or Colorado

•

Today

Full-time