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Job Details

Skills

Financial Technology
Recruiting
End-user Computing
Remote Support
Help Desk
Laptop
Microsoft
Customer Service
Communication
Organizational Skills
Lifecycle Management
Microsoft Windows
OS X
Active Directory
Technical Support
Management
Collaboration

Summary

A growing financial technology organization is hiring a Desktop Support Technician to support its End User Computing environment in Scottsdale, AZ. This is a fully onsite contract role through the end of the year with strong potential to convert to full-time. The position focuses on hands-on endpoint support across both Windows and macOS environments, utilizing tools like Microsoft Intune, JAMF, and basic Active Directory administration.

This is an ideal opportunity for someone who enjoys being on the front lines of IT support, working directly with internal employees to keep them productive. The role is highly focused on device deployment, imaging, and rapid troubleshooting rather than backend account administration. The team is looking for someone who takes ownership of their work, can manage a steady ticket flow, and thrives in a fast-paced, service-driven environment. If you're looking to sharpen your endpoint support skills while gaining exposure to modern device management tools, this role offers solid hands-on experience and a clear path to long-term growth.

Contract Duration: 6 Months

Required Skills & Experience

2+ years of experience in desktop support or help desk roles
Hands-on experience with Windows and macOS troubleshooting
Experience imaging and deploying laptops and end user devices
Familiarity with Microsoft Intune and/or JAMF for device management
Basic experience with Active Directory
Strong customer service and communication skills
Ability to manage and prioritize a ticket queue efficiently

Desired Skills & Experience

Experience working in a high-volume support environment
Ability to resolve or escalate issues quickly in a time-sensitive setting
Strong organizational skills and ability to work independently
Exposure to corporate IT environments with endpoint lifecycle management

What You Will Be Doing
Tech Breakdown

50% Windows and macOS endpoint support
30% Device imaging and deployment (Intune / JAMF)
20% Active Directory and general IT support tools

Daily Responsibilities

85% Hands-on support and troubleshooting
0% Management duties
15% Team collaboration and coordination with end users

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 882162
Posted 6 days ago

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Desktop Support Technician / Onsite in Scottsdale

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