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CTG is hiring a Level 1 IT Support Analyst for our client in Nashville, TN. This is a remote contract role. We're looking for a candidate with experience in call center operations, incident management response, and both technical and hardware troubleshooting. Job Responsibilities: Interact with customers via phone, email, and chat in a professional manner.Troubleshoot problems to provide a high level of user satisfaction.Respond to tickets and answer calls within a timely manner.Utilize a metho
Full-time
USD 42,000.00 per year
