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Managed Services Technician _Onsite

Prudent Technologies and Consulting

Houston, Texas • 2d ago

Easy Apply

Full-time

Depends on Experience

Regional Sales Executive, Managed IT Services (MSP)

The Intersect Group

Remote • 4d ago

Easy Apply

Full-time

Depends on Experience

Operational Services Technician

SimVentions, Inc

Remote or King George, Virginia • 9d ago

Full-time

USD 79,000.00 - 127,000.00 per year

IT Onsite Technician

Hemmersbach GmbH & Co. KG

Houston, Texas • Today

Full-time

USD 50,000.00 - 56,000.00 per year

MSP Tier 1 IT Support Tech-Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 22.00 - 28.00 per hour

MSP Tier 2 IT Support Technician -Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 28.00 - 36.00 per hour

Site Services Technician

Fives North American Combustion

Remote or Louisville, Kentucky • Today

Full-time

Managed Services Engineer - Azure

SHI International Corporation

Remote • Today

Full-time

USD 125,000.00 - 155,000.00 per year

Job Details

Skills

Managed IT Services
technical support

Summary

Managed Services Technician

Onsite Houston, TX 77041

Direct Hire

Provide onsite and remote support calls for Managed IT Services, Managed Print Services and Document Management Software.
Provide initial contact and basic technical support to end-users.
Respond to customer inquiries and troubleshoot common technical issues.
Perform basic account setup and configuration tasks.
Follow established procedures and guidelines for issue resolution.
Provide excellent customer service and ensure customer satisfaction.
Maintain accurate records of customer interactions and support incidents.
Document and escalate more complex issues to higher-tier support teams.
Provide in-depth technical support for complex and critical issues.
Analyze and diagnose complex network, software, and hardware problems.
Collaborate with other technical teams, such as developers or system administrators, to identify root causes and develop solutions.
Develop and implement advanced troubleshooting methodologies.
Act as a subject matter expert in specific areas and provide knowledge transfer to other team members.
Participate in the design and improvement of systems, processes, and infrastructure.
Will involve on-site visits to resolve challenging technical issues.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: prutx001
Position Id: 9046354
Posted 30+ days ago

Fitment

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Contact the job poster

Suman Anaganti

Recruiter @ Prudent Technologies and Consulting

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Job Details

Skills

Managed IT Services
technical support

Summary

Managed Services Technician

Onsite Houston, TX 77041

Direct Hire

Provide onsite and remote support calls for Managed IT Services, Managed Print Services and Document Management Software.
Provide initial contact and basic technical support to end-users.
Respond to customer inquiries and troubleshoot common technical issues.
Perform basic account setup and configuration tasks.
Follow established procedures and guidelines for issue resolution.
Provide excellent customer service and ensure customer satisfaction.
Maintain accurate records of customer interactions and support incidents.
Document and escalate more complex issues to higher-tier support teams.
Provide in-depth technical support for complex and critical issues.
Analyze and diagnose complex network, software, and hardware problems.
Collaborate with other technical teams, such as developers or system administrators, to identify root causes and develop solutions.
Develop and implement advanced troubleshooting methodologies.
Act as a subject matter expert in specific areas and provide knowledge transfer to other team members.
Participate in the design and improvement of systems, processes, and infrastructure.
Will involve on-site visits to resolve challenging technical issues.

Dice Id: prutx001
Position Id: 9046354
Posted 30+ days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Suman Anaganti

Recruiter @ Prudent Technologies and Consulting

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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