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Production Support (Devops Engineer)

Empower Professionals

Remote or Atlanta, Georgia • 18d ago

Easy Apply

Third Party, Contract

Depends on Experience

Site Reliability Engineer - Production Support

Bayside Solutions

Remote • Today

Easy Apply

Contract

$60 - $70 per hour

L3 Production Support Lead / Engineer

TekShapers

Remote • 7d ago

Easy Apply

Contract, Third Party

Depends on Experience

Salesforce Production Support Team Lead

Beacon Hill

Remote or Hybrid • Today

Easy Apply

Full-time

$140000 - $160000 per annum

Production Support Analyst

Infinite Computer Solutions (ICS)

Remote • 5d ago

Easy Apply

Full-time

Up to $110,000

Senior CCaaS Production Support Engineer

Talent Groups

Remote • Today

Easy Apply

Contract

Depends on Experience

PLC Controls Engineer - Power Generation - Houston, TX (Onsite)

Smart Caliber Technology

Houston, Texas • 13d ago

Easy Apply

Full-time, Third Party

Depends on Experience

Staff Pipeline Engineer (Houston)

Burns & McDonnell

Houston, Texas • Today

Full-time

Technical Support Field Engineer - Dallas, TX

Dentsply Sirona

Remote • Today

Full-time

Lead Full Stack Engineer / Houston, TX

Motion Recruitment Partners, LLC

Houston, Texas • Today

Easy Apply

Contract

$75 - $85

Product Support Engineer

Kyndryl

Remote or Dallas, Texas • Today

Full-time

USD 63,360.00 - 114,120.00 per year

Product Support Engineer

Samsara

Remote • Today

Full-time

USD 90,142.50 - 136,350.00 per year

Deployed Engineer (Houston)

LangChain, Inc

Houston, Texas • Today

Full-time

USD 150,000.00 - 250,000.00 per year

Service Engineer, Houston Service Team

DMG MORI

Houston, Texas • Today

Full-time

USD 83,000.00 - 110,000.00 per year

Senior Implementation Engineer - Houston, TX

CMA CGM (America) LLC

Houston, Texas • Today

Full-time

Structural Designer (Contract/Full-time)- Houston

ACCLiiVE

Houston, Texas • Today

Easy Apply

Full-time, Contract, Third Party

$DOE

Staff Electrical Engineer - Substation (Houston)

Burns & McDonnell

Houston, Texas • Today

Full-time

Production Support Engineer :: Houston,TX :: Contract/Fulltime

American Tech Vision Solutions LLC

Houston, Texas • Today

Easy Apply

Full-time, Contract, Third Party

Job Details

Skills

Production Support
Healthcare
Amazon Web Services
IT Management
Application Support

Summary

Role- Production Support Technical Lead

Location- Atlanta, GA. (Remote)

Job Description-

8+ Years Domain: Healthcare (Preferred)
We are seeking an experienced Production Support Technical Lead to lead application support operations, manage critical incidents, ensure system stability, and drive continuous service improvements.
The ideal candidate should possess strong technical expertise, leadership capabilities, and experience supporting enterprise applications in a fast-paced production environment. Key Responsibilities Lead the production support team and serve as the primary point of contact for critical production issues.
Monitor application health, troubleshoot incidents, and ensure timely resolution within SLA commitments. Perform root cause analysis (RCA) and implement preventive measures to minimize recurring issues. Coordinate with development, infrastructure, database, and business teams for incident resolution and change management.
Manage incident, problem, and release management processes following ITIL best practices.
Review logs, system alerts, and performance metrics to proactively identify and address potential issues.
Support application deployments, patches, and production releases. Ensure high availability, reliability, and performance of business-critical applications.
Prepare operational reports, dashboards, and leadership updates on incident trends and system performance.
Mentor support engineers and drive continuous process improvements and automation initiatives. Required Skills Strong experience in Application Production Support and Incident Management. Hands-on experience with SQL queries, database troubleshooting, and performance analysis. Experience in Unix/Linux environments and shell scripting. Knowledge of monitoring and logging tools such as Splunk, Dynatrace, AppDynamics, ELK, Grafana, or similar. Experience with ticketing tools such as ServiceNow, Jira, or Remedy. Strong understanding of ITIL processes, SLA management, and change management. Excellent troubleshooting, problem-solving, and stakeholder management skills.

Preferred Qualifications-

Experience in Healthcare domain applications.
Exposure to cloud platforms (Azure, AWS, or Google Cloud Platform).
ITIL Foundation Certification or equivalent. Experience in automation and scripting for operational efficiency.
Key Competencies Technical Leadership Production Incident Management Root Cause Analysis (RCA) Stakeholder Management Service Delivery Excellence Team Mentoring and Coaching Problem Solving and Decision Making.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10120856
Position Id: 9042172
Posted 18 days ago

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Contact the job poster

Akash Kumar

Recruiter @ Empower Professionals

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Milton, Georgia

•

Yesterday

Role : Production Support Engineer II Java / SQL / Automation (AWS) Location : Alpharetta, GA (Onsite) Type : Long Term Contract Job Requisition: Production Engineer II Java / SQL / Automation (AWS) Role Summary We are seeking a Production Engineer II to support and improve the reliability, performance, and day-to-day operations of critical production systems. This role combines hands-on troubleshooting with automation, strong SQL skills, and operational excellence practices. The ide

Easy Apply

Contract

Depends on Experience

Senior Analyst, Systems Operations

Atlanta, Georgia

•

Today

Overview Job Purpose The New York Stock Exchange (NYSE), part of Intercontinental Exchange (NYSE:ICE), is the world's largest equities exchange and a defining name in global markets. Our Systems Operations team keeps that market running, engineering and supporting the technology platforms that connect companies around the world to capital and derivative markets. With a leading-edge approach to developing technology platforms, we have built market infrastructure in all major trading centers, of

Full-time

Staff Operational Support Engineer

Remote or Atlanta, Georgia

•

2d ago

Job Description Staff Operational Support Engineer 37359129 Hourly pay: $70/hrWorksite: Leading audio, video, and voice technologies company (Atlanta, GA 30308 - Onsite and open to Remote modality for candidates located in the United States)W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL40 hours/week, 6 Month Assignment A leading video, audio, and voice technologies company Staff Operational Support Engineer to take ownership of production incidents, support

Full-time

USD 70.00 - 70.00 per hour

Helpdesk - Production Dispatcher (Onsite - Chattanooga, TN)

Atlanta, Georgia

•

5d ago

Tasks Tasks Tasks The Role Operative responsibility in incident, problem, and configuration management in support of our client's Production environment. To support the IT Infrastructure and Services organization in defining, documenting, supporting and validating processes necessary to maintain Chattanooga Help Desk Operations. They will be the first line of service delivery to handle critical and day-to-day request from users from Help Desk, Tech Hub or Dispatch areas. They will be working wi

Full-time

USD 19.00 per hour