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Field Engineer Principal

SAIC

Huntsville, Alabama • Today

Full-time

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SAIC

Job Details

Skills

Science
Collaboration
Program Management
Mentorship
Corrective Maintenance
Configuration Management
Acceptance Testing
Firmware
UI
Leadership
Reporting
Root Cause Analysis
Corrective And Preventive Action
Documentation
.NET
Training
Standard Operating Procedure
Logistics
Regulatory Compliance
Process Improvement
Security Clearance
Sensors
Supervision
Field Service
Technical Support
Computer Hardware
Schematics
Management
Military
Adobe AIR
MOS
Test Equipment
Training Delivery
Instructional Design
DoD
Acquisition
Information Technology
Systems Engineering
FOCUS

Science
Collaboration
Program Management
Mentorship
Corrective Maintenance
Configuration Management
Acceptance Testing
Firmware
UI
Leadership
Reporting
Root Cause Analysis
Corrective And Preventive Action
Documentation
.NET
Training
Standard Operating Procedure
Logistics
Regulatory Compliance
Process Improvement
Security Clearance
Sensors
Supervision
Field Service
Technical Support
Computer Hardware
Schematics
Management
Military
Adobe AIR
MOS
Test Equipment
Training Delivery
Instructional Design
DoD
Acquisition
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2616707

Location: Huntsville, AL, US

Date Posted: 2026-09-11

Category: Engineering and Sciences

Subcategory: Field Engineer

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 75% of the time

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Secret

Potential for Remote Work: ORA_ON_SITE

Description

SAIC is seeking a Field Service Representative (FSR) Lead to support the U.S. Army's Maneuver Short-Range Air Defense (M-SHORAD) program. The FSR Lead will provide onsite technical expertise, leadership, and coordination for fielding, operation, troubleshooting, and sustainment of the M-SHORAD system across CONUS and potentially OCONUS locations.

This role will serve as the senior onsite technical focal point for both the customer and SAIC, overseeing a team of FSRs, ensuring high system availability, and driving consistent execution of maintenance and training activities in support of mission readiness.

Responsibilities

Lead FSR Team Operations
- Provide day-to-day leadership, tasking, and oversight of a team of field service representatives supporting M-SHORAD units.
- Serve as primary onsite interface with government leads, unit leadership, and SAIC program management.
- Coordinate FSR schedules, deployment rotations, travel, and coverage to meet operational requirements.
Technical Support & Maintenance
- Provide advanced troubleshooting, fault isolation, and corrective actions on M-SHORAD platforms and subsystems (e.g., sensors, weapons, mission equipment, C2, communications, power).
- Guide and mentor FSRs in diagnosing hardware, software, and integration issues; escalate complex issues to engineering teams as required.
- Perform and oversee preventive and corrective maintenance, inspections, system upgrades, and modifications in accordance with technical manuals and approved procedures.
- Ensure accurate use of test equipment, diagnostic tools, and software utilities.
Fielding, Integration & Configuration Management
- Support new system fielding, platform integration, and acceptance testing activities.
- Validate configurations, load software and firmware updates, and confirm system operation post-maintenance or modification.
- Maintain configuration control and documentation for all assigned systems.
Customer Interface & Reporting
- Provide technical briefings, status updates, and recommendations to military leadership and program stakeholders.
- Capture, track, and report system performance, failures, maintenance actions, and trends using government and SAIC reporting tools.
- Contribute to root cause analyses and corrective action plans for recurring issues.
Training & Documentation
- Plan and conduct operator and maintainer training for unit personnel, including new equipment training (NET), sustainment training, and on-the-job instruction.
- Develop or refine training materials, checklists, quick-reference guides, and standard operating procedures (SOPs).
- Provide feedback to engineering and logistics teams to improve manuals, troubleshooting guides, and technical data.
Safety, Compliance & Quality
- Ensure all activities are performed in accordance with Army regulations, safety standards, and site policies.
- Enforce adherence to quality, security, and export control requirements throughout maintenance and support operations.
- Identify and implement process improvements to enhance reliability, maintainability, and supportability of the M-SHORAD system.

Qualifications

Education Requirements:

Bachelor's degree in a related technical field and five (5)+ years of relevant field service/maintenance experience; Additional six (6) years' experience can be considered in lieu of degree (per contract vehicle).

Clearance Requirements:

Active Secret security clearance or the ability to obtain and maintain one; U.S. Citizenship required.

Required Skills:

Prior experience as a Field Service Representative, Senior Maintainer, or similar role in support of U.S. Army weapon systems, ground combat platforms, air defense, C2, or sensor systems.
Demonstrated experience leading or supervising field service teams, maintenance sections, or technical support personnel in an operational environment.
Strong understanding of troubleshooting methodologies across hardware, software, networks, and vehicle/platform integration.
Ability to read, interpret, and apply technical manuals, engineering drawings, and schematics.
Proficiency with standard Army maintenance processes and tools (e.g., 5988-E / 2404, GCSS-Army or equivalent).
Ability and willingness to travel and/or deploy to austere environments, including OCONUS, for extended periods as required by the mission.

Desired:

Direct experience with air and missile defense systems.
Experience supporting combat vehicle platforms, including integration of mission equipment.
Prior military service in an air defense, combat arms, or related technical MOS (e.g., 14-series, 25-series, 91-series).
Familiarity with Army test equipment and diagnostic tools, including BIT/BITE and platform-specific tools.
Experience with formal training delivery, instructor roles, or training development.
Prior experience working on a major DoD acquisition or sustainment program with a prime contractor or OEM.

Physical Requirements

Ability to lift, carry, and move equipment and components up to [50] pounds.
Ability to work in field and shop environments, including on and around tactical vehicles.
Ability to work in varying environmental conditions (heat, cold, dust, noise) and to meet deployment medical requirements, as applicable.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2616707
Posted 12 hours ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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