Position: Workday Administrator
Location: Arlington, VA (once per week)
JOB DESCRIPTION:
The Analyst supports the Workday Administrator in operating, maintaining and improving the organization’s Workday tenant after go-live. The Analyst is the first line of functional and technical support, keeps configuration and data accurate and helps the organization move from implementation into stable operations and continuous improvement.
Primary Requirements
• Hands-on experience supporting Workday Core HCM, Benefits, Talent Optimization, and Learning modules in a production environment.
• Working knowledge of Workday business process, supervisory organization and security groups
• Ability to build and modify Workday custom reports and calculated fields
• Experience in resolving helpdesk or ticketed support requests within defined service level agreement
• Experience testing system changes and following formal change control
• Proficient in EIB, XML, XSLT, Studio, Prism, & Web Services
Secondary Requirements
• Participation in a full Workday implementation or phase deployment
• Release management of major updates to Workday, to include analysis of new features, perform regression testing and rollout strategy
Desired KSAs
• Workday HCM architecture: business objects, business processes, supervisory and matrix organizations, and security model (role-based, user-based, domain and business process policies)
• Configuring and troubleshooting business processes, security permissions, condition rules and notifications
• Building Workday reports and calculated fields
• Preparing and validating data loads and reconciling results
• Writing clear SOPs, test scripts, configuration logs, and user job aids
• Analyzing and documenting problems to root cause and resolutions
Minimum Experience
• Bachelor's Degree in Information Systems, Human Resources, Business Administration, Finance or a related field.
• Three (3) years of professional level experience supporting and utilizing Workday or other ERP systems in a production tenant
• One year building system reports
• One year in ticketed support role
Preferred Experience:
• Five (5) years of HRIS or HR technology experience
• Three (3) years of Workday experience including implementation
• Tier 2 support experience with SLA ownership
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