Job Details:
Position: UI/UX Designer Location: Chicago (or) Peoria, IL (Hybrid) Type: Contract (W2, 1099)
Position s Contributions to Work Group:
Support the evolution of the Customer Experience, developing the CX portfolio, roadmap, and reference architecture
Interact with a cross-functional team and drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end-to-end experience
Participate in delivery of projects, working through the many obstacles along the way across multiple teams, roles (UI/UX designers, business analysts, product owners, etc) and organizations through diligent planning, attention to detail, communications, and efficient decision making
Strong passion and hands-on technical experience
Support the production of concept service designs and/or participate in the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc.
Utilize exceptional problem-solving skills to work through difficult challenges and identify executable solutions
Effectively collaborate with other eBusiness CX architects, technical architects and data/content owners to define elements needed to deliver the experience
Stay current with innovative improvements/processes available in the larger world of experience design
Required Qualifications:
Top 4 Skills: Proficient in Figma, asks insightful questions, effective communication, willingness to collaborate
At least 3+ years UX Design experience
Preference will be given to candidates who have proven experience designing complex solutions for complete digital environments
3 years of experience with design tools such as Figma (required 1+ years), Sketch and other UX/UI software
Comfortable working autonomously with product and engineering teams
(Desired)
3+ year exp designing complex systems or applications
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