Business Systems Analyst – SAP BRIM / CPQ Billing Integration

Job Description:

Our client is seeking a Business Systems Analyst to own the CPQ-to-BRIM data flow across their billing integration landscape. This role spans usage-data pipeline design, invoice execution, and integration testing between CPQ and SAP BRIM on a 6-month contract.

Key Responsibilities:

CPQ-to-BRIM Data Flow

• Design and validate end-to-end usage data pipelines from Sales CRM (upstream contract and usage records) into BRIM Convergent Mediation, ensuring accurate billable-item creation and commitment-vs.-actual reconciliation.
• Configure and troubleshoot Convergent Mediation.
• Work on integration with CI (Convergent Invoicing).

Disposition & Invoice Execution

• Manage billable-item disposition workflows: validate incoming disposition requests from Sales CRM, create or modify invoices, apply goodwill adjustments, split composite BITs, and ensure compliance with contract terms.

Integration Testing Between CPQ and BRIM (willingness to learn and test; expert-level not required)

• Validate event schema definitions and payload structure between Sales CRM and BRIM.
• Test bidirectional event flows: disposition requests → BRIM, BIT alerts → Sales CRM, invoice-created events → Sales CRM.
• Perform end-to-end event delivery testing, including timing, retry logic, and failure scenarios.
• Test threshold-based event triggers (e.g., $25K outstanding-balance alert).
• Validate data transformation and mapping logic in AEM or Business Technology Platform (BTP) adapters.
• Identify and document integration gaps or timing issues.

Documentation & Runbooks

• Create operational documentation covering data mappings, event schemas, failure-recovery procedures, escalation paths for commitment-related billing disputes, and integration test plans.

Required Skills & Qualifications:

• 3+ years with SAP BRIM (specifically Convergent Mediation and Convergent Invoicing), with hands-on configuration of mediation rules, rating, invoice generation, disposition workflows, and goodwill handling.
• CPQ cycle expertise — deep understanding of contract terms, commitment models, usage tracking, and overage scenarios (Salesforce CPQ or equivalent).
• Integration testing knowledge — experience testing data flows and event-driven integrations; comfort with test planning, test data setup, and validation scenarios. Knowledge of Advanced Event Mesh (AEM), Business Technology Platform (BTP), or similar platforms preferred (not expert-level required); openness to learn on the job.
• Comfort querying the BRIM data model (FKKBODP, FKKDI, FKKINV, contract-account tables, BIT tables) to validate mediation logic and reconcile discrepancies.
• SQL — ability to write queries to validate data transformations and troubleshoot billing issues.
• Communication — ability to translate between business stakeholders (revenue, sales ops, finance) and technical teams, with clear documentation of design decisions and trade-offs.

Must Have:

• Good knowledge of Mediation configuration (hands-on not strictly required).
• Good knowledge of Convergent Invoicing configuration (hands-on not strictly required).

Nice to Have:

• Mediation rules and rating algorithms to transform raw usage records into billable items.
• Overage-event handlers and threshold-based pricing logic.
• Commitment burn-down calculations and proration rules (time-based, unit-based).
• Data validation and exception handling for malformed usage records.
• Mediation job scheduling and batch processing parameters.
• Invoice template design, line-item logic, and aggregation rules.
• Tax determination and withholding configuration.
• Split and composite BIT handling for multi-tier commitments.
• Invoice document type mapping and number-range assignment.
• Goodwill adjustments, write-offs, and credit-note processing.
• Invoice status workflows and dunning/collection triggers.