Business Systems Analyst - SAP C4C
Horizontal Talent
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Job Details
Skills
- Business Systems
- Customer Experience
- Test Plans
- Unit Testing
- Testing
- Management
- Project Planning
- Business Process
- Communication
- Conflict Resolution
- Problem Solving
- Strategic Thinking
- SAP
- Sales
- Distribution
- Data Structure
- Middleware
- Collaboration
- Innovation
- Artificial Intelligence
Summary
Responsibilities
- Partner with Sales and Service stakeholders to gather, analyze, and document business requirements.
- Design practical SAP C4C solutions that align with business goals and enterprise standards.
- Perform configuration updates in SAP C4C and coordinate development work for custom enhancements.
- Evaluate current business processes and identify opportunities to improve efficiency, reduce costs, and enhance the customer experience.
- Create test plans, execute unit testing, and support broader testing efforts to help ensure quality delivery.
- Serve as a liaison between business users and IT teams throughout the full solution lifecycle.
- Provide clear status updates, manage expectations, and help keep stakeholders aligned.
- Support project planning and implementation activities, including timeline coordination and resource collaboration.
- Monitor post-launch performance, gather feedback, troubleshoot issues, and recommend improvements.
- Bachelor's degree and 5+ years of progressive SAP C4C implementation experience.
- Strong understanding of Sales and Service business processes.
- Experience developing end-to-end functional solutions that improve operations.
- Ability to create functional specifications for enhancements and projects of varying scope.
- Excellent written and verbal communication skills.
- Proven ability to work effectively with cross-functional teams and stakeholders at multiple levels.
- Strong problem-solving and strategic thinking abilities.
- Experience supporting project timelines, priorities, and delivery coordination.
- Working knowledge of SAP Sales and Distribution processes and data structures.
- Familiarity with middleware solutions and integration concepts.
- Experience translating business needs into clear, actionable technical requirements.
- Ability to balance multiple priorities in a fast-paced, collaborative environment.
Horizontal is committed to fostering an inclusive workplace where diverse perspectives are valued and every candidate has the opportunity to thrive. We welcome applicants from all backgrounds and encourage individuals who are passionate about collaboration, innovation, and delivering meaningful business solutions to apply.
By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.
- Dice Id: 10123528
- Position Id: 75508
- Posted 2 hours ago
Company Info
About Horizontal Talent
Horizontal Integration offers two service lines. Our staffing agency places IT, digital and creative talent in both contract and permanent roles. Our digital agency provides digital marketing strategy and technology consulting on a project basis. Many of our clients take advantage of both service lines.
We are a certified Minority Business Enterprise, with more than 200 employees across our offices in Minneapolis, Denver, Dallas and Vadodara, India. We ve been consistently growing and profitable since the company was founded in 2003.
Honors:
Recognized as a "2009 Best Place to Work" by Minneapolis/St.Paul Business Journal.
Fact:
Our people and our organization are deeply rooted in IT and interactive marketing.
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law.
In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact us. All applicants applying must be legally authorized to work in the country of employment.
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