We are seeking a BA background with strong PM Skills and LifeScience domain knowledge requirement gathering, documentation, and stakeholder engagement.
Coordinate and facilitate discussions across Systems and Operations, and cross-functional stakeholders to align on requirements, timelines, risks, and action items.
Develop and track integrated project timelines, provide status updates, and manage activities using Azure DevOps (ADO).
Collaborate with Study Managers, Business teams, and Support Leads to define technical tasks, resource estimates, and support processes.
Gather, analyze, document, and manage business requirements, use cases, SOPs, training materials, and process documentation.
Provide day-to-day application support, ticket management, customer support, and resolution of business and system-related issues within SLA timelines.
Deliver user training, knowledge transfer sessions, and support cross-functional teams to ensure smooth system and process operations.
Participate in Tier 1, 2, and 3 Clinical Systems support, including troubleshooting technical/functional issues and supporting Custom App/SaaS application"
8+ years of experience in PM / Business Analysis with LifeScience domain
6+ Strong understanding of SDLC, support processes, and ticket management workflows.
4+ Experience with Azure DevOps (ADO) for activity tracking and project management.
Strong stakeholder management, communication, and facilitation skills.
Experience gathering and documenting business requirements and process flows.
Ability to manage multiple priorities in a fast-paced environment.
Strong analytical, troubleshooting, and problem-solving capabilities.
Experience working within Tier 1, 2, and 3 support models.
Knowledge of clinical operations processes and GxP/regulatory environments is preferred."
This position is critical for customer who can independently handle all PM and Business Analyst experience at Onsite
We are seeking a Project manager / Business Analyst with requirement gathering, documentation, and stakeholder engagement. The ideal candidate will have strong expertise Project management and in analyzing and translating business needs into BRDs, user stories, and acceptance criteria, while collaborating closely with development, QA/UAT to ensure successful delivery. The role requires excellent communication and problem-solving skills, along with proven ability to work with business teams to refine requirements and ensure alignment with project goals and deliverables.
Communication Skills:
Communicate effectively with internal and customer stakeholders
Communication approach: verbal, emails, and instant messages
Interpersonal Skills:
Strong interpersonal skills to build and maintain productive relationships with team members
Provide constructive feedback during code reviews and be open to receiving feedback on your own code.
Problem-Solving and Analytical Thinking:
Capability to troubleshoot and resolve issues efficiently.
Analytical mindset
Task/ Work Updates
Prior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOps
Provides regular updates, proactive and due diligent to carry out responsibilities"
The PM and Business Analyst will ensure that business requirements are clearly understood, documented, and translated into actionable deliverables, leading to the successful implementation of clinical systems and processes. The role is expected to drive alignment between stakeholders, technical teams, and project managers, ensuring that all solutions meet business objectives, comply with industry standards, and are delivered on time with high quality.
