Project Manager - Website Modernization Project Lead
Onsite
Description:
Diversified Systems is seeking a Project Manager - Website Modernization Project Lead to support the Department of Medicaid (DOM) website redesign and redevelopment initiative. The selected consultant will serve as the primary day-to-day execution lead working directly with Tyler Technologies on the Drupal-based website redesign and rebuild. This role will lead content strategy, information architecture, ADA accessibility compliance efforts, web governance implementation, stakeholder engagement, content migration activities, and change management initiatives to ensure successful delivery of the new website.
Responsibilities:
- Serve as the primary day-to-day execution lead working directly with Tyler Technologies on the Drupal-based website redesign and rebuild.
- Drive content strategy, information architecture decisions, and editorial direction in partnership with DOM program area stakeholders and control board.
- Lead content migration planning and execution, including auditing existing content, coordinating with content owners, and managing migration workflows.
- Oversee quality assurance activities, execute user acceptance testing (UAT), and coordinate pre-launch and post-launch readiness activities.
- Lead ADA Title II compliance efforts across the website redevelopment initiative, ensuring deliverables meet WCAG 2.1 AA standards.
- Coordinate accessibility remediation activities with Tyler Technologies, Smartsheet resources, and internal DOM stakeholders.
- Maintain documentation of compliance activities and communicate status to project leadership.
- Design and implement a sustainable web governance framework, including content request workflows, approval processes, and roles and responsibilities for ongoing maintenance.
- Develop standard operating procedures, training materials, and process documentation to support the governance model post-launch.
- Coordinate with iTech resources on technical workflow components of the change management system.
- Lead change management activities supporting staff adoption of new web processes and tools.
- Engage leaders and staff across DOM program areas to gather content requirements, facilitate reviews, and drive timely approvals.
- Translate program area needs into actionable guidance for Tyler Technologies.
- Facilitate working sessions, content workshops, and review meetings with program area representatives.
- Provide weekly written status updates to the DOM Project Manager, executive sponsors, and Design/Control Board.
- Maintain project documentation, decision logs, and content inventories.
- Identify risks, issues, and blockers and work collaboratively to resolve them.
Requirements:
- Demonstrated experience leading or serving in a significant execution role on large-scale website redesign or redevelopment projects involving 100+ pages and multiple stakeholder groups required.
- Experience supporting multiple full development lifecycles from planning through production launch required.
- Experience leading public-sector or government website redesign projects involving websites with substantial content libraries required.
- Experience working directly with external technology vendors and professional services firms to drive delivery required.
- Hands-on experience with website implementations, migrations, or redevelopment projects required.
- Working knowledge of ADA Title II requirements and WCAG accessibility standards as they apply to web content and design required.
- Experience developing or implementing web governance frameworks, content workflows, or digital change management processes required.
- Strong stakeholder engagement, facilitation, written communication, and organizational skills required.
Desired Skills:
- Experience supporting Medicaid agencies, state health departments, healthcare organizations, or human services programs preferred.
- Experience supporting state government digital modernization or digital transformation initiatives preferred.
- Familiarity with Smartsheet forms, workflows, or automation preferred.
- Experience coordinating enterprise content migration projects preferred.
- Experience coordinating activities across multiple departments, business units, or government agencies preferred.
- Proven ability to work independently, hold others accountable, and maintain project momentum in complex organizational environments preferred.
- Accessibility certifications such as CPACC or WAS preferred.
- Project management certifications such as PMP, PMI-ACP, CSM, or CBAP preferred.
- Experience with Tyler Technologies web products or comparable content management platforms preferred.
- Experience leading public-sector or government website redesign projects involving websites with substantial content libraries of 200+ pages preferred.
- Self-starter with the ability to take initiative and operate effectively with minimal oversight preferred.
- Comfortable navigating complex government organizations and working across hierarchical levels preferred.
- Skilled at holding stakeholders accountable in a collegial and professional manner preferred.
- Results-driven with a track record of driving initiatives to completion preferred.
- Adaptable and comfortable working in ambiguous environments, particularly during early project phases preferred.
- Ability to attend in-person meetings and working sessions in Jackson, Mississippi as required by the project schedule preferred.
About Diversified Systems
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.
Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.
