NOTE: APPLICANT MUST BE ON OUR W2. NOT ACCEPTING SUB-VENDORS. APPLICANT MUST BE CURRENTLY LOCAL TO JACKSON, MS AT THE TIME OF SUBMISSION. RELOCATION IS NOT ALLOWED.
POSTING TITLE Project Manager (Website Modernization Project Lead)
LOCATION: Jackson, MS
DURATION: 11 Months
INTERVIEW: In-Person
REQUIRED DEGREE Bachelor’s
ON-SITE or OFF-SITE 100% Onsite Required-No MBR
OVERTIME Overtime Not Required
ON-CALL REQUIRED No
TRAVEL FREQUENCY No
EXPENSES REIMBURSED No
CRIMINAL/DRUG BACKROUND CHECK REQUIREMENT Standard Background Check
SCHEDULE REQUIRED 8-5pm 40hrs/week
POSITION DESCRIPTION:
Website Redevelopment Execution:
· Serve as the primary day-to-day execution lead working directly with Tyler Technologies on the Drupal-based website redesign and rebuild.
· Drive content strategy, information architecture decisions, and editorial direction in partnership with Agency program area stakeholders and control board.
· Lead content migration planning and execution, including auditing existing content, coordinating with content owners, and managing migration workflows.
· Oversee quality assurance, execute user acceptance testing (UAT), and coordinate pre-post-launch readiness activities.
ADA Title II & Accessibility Compliance:
· Lead ADA Title II compliance efforts across the website redevelopment, ensuring all deliverables meet WCAG 2.1 AA standards at minimum working directly with the Agency Legal and Compliance project stakeholders.
· Coordinate accessibility remediation activities with the Tyler Technologies team, Smartsheet resources, and internal Agency stakeholders.
· Maintain documentation of compliance activities and communicate status to project leadership.
Web Governance & Change Management System:
· Design and implement a sustainable web governance framework for the Agency, including content request workflows, approval processes, and roles/responsibilities for ongoing site maintenance.
· Develop SOPs, training materials, and process documentation to support the governance model post-launch.
· Coordinate with iTech resources on the technical workflow components of the change management system.
· Lead change management activities to support staff adoption of new web processes and tools after launch.
Stakeholder Engagement & Content Coordination:
· Engage directly with leaders and staff across the Agency program areas to gather content requirements, facilitate reviews, and drive timely approvals alongside the Agency Project Manager.
· Translate program area needs into actionable guidance for the Tyler Technologies team.
· Facilitate working sessions, content workshops, and review meetings with program area representatives.
Reporting & Communication:
· Provide weekly written status updates to the Agency Project Manager, executive sponsors, and the Design/Control Board as requested.
· Maintain project documentation, decisions logs, and content inventories alongside the Agency Project Manager.
· Flag risks, issues, and blockers in a timely manner and work collaboratively to resolve them alongside the Agency Project Manager.
REQUIRED SKILLS/EXPERIENCE:
· Demonstrated experience leading or serving in a significant execution role on large-scale (100+ pages and multiple stakeholder groups) website redesign or redevelopment projects, including multiple full development lifecycles from planning through production launch.
· Experience leading public-sector or government website redesign projects involving websites with substantial content libraries.
· Experience working directly with external technology vendors and professional services firms to drive delivery.
· Hands-on experience with website implementations, migrations, or redevelopment projects.
· Working knowledge of ADA Title II and WCAG accessibility standards as they apply to web content and design.
· Experience developing or implementing web governance frameworks, content workflows, or digital change management processes.
· Strong stakeholder engagement, facilitation, written communication, and organizational skills.
PREFERRED QUALIFICATIONS:
· Experience supporting the agencies, state health departments, healthcare organizations, or human services programs.
· Experience supporting state government digital modernization or digital transformation initiatives.
· Familiarity with Smartsheet forms, workflows, or automation (forms modernization is handled by a dedicated Smartsheet resource; general familiarity is a plus).
· Experience coordinating enterprise content migration projects.
· Experience coordinating activities across multiple departments, business units, or government agencies.
· Proven ability to work independently, hold others accountable, and maintain project momentum in complex organizational environments.
· Accessibility certifications (CPACC, WAS) or project management certifications (PMP, PMI-ACP, CSM, CBAP), or equivalent demonstrated experience.
· Experience with Tyler Technologies web products or comparable content management platforms.
· Experience leading public-sector or government website redesign projects involving websites with substantial content libraries (200+ pages preferred).
· Self-starter who takes initiative and operates effectively with minimal oversight.
· Comfortable navigating complex government organizations and working across hierarchical levels.
· Skilled at holding stakeholders accountable in a collegial, professional manner.
· Results-driven with a bias toward action and a track record of driving initiatives to completion.
· Adaptable and comfortable with ambiguity, particularly in the early phases of a new initiative.
· Ability to attend in-person meetings and working sessions in Jackson, MS as required by the project schedule.
