Deployment Manager / Project Manager

Job Title: Deployment Manager / Project Manager

Work Model: Remote (90%) with occasional onsite visits (10%)
Work Model Change: Through February 2027; beginning thereafter, the role will transition to 80% onsite and 20% remote.

Location: Corporate 1 MN 3)

Job Description

Position Summary

Client is seeking a Deployment Manager / Project Manager to coordinate and execute multi-site store deployment initiatives across its retail locations. This role will support the Store Deployment organization, focusing on the Reflow project, which involves reconfiguring existing store layouts, merchandising departments, fixtures, displays, and product placements to enhance the customer experience and support business initiatives.

The ideal candidate will have experience coordinating multi-site deployments, managing vendors and field resources, tracking project milestones, resolving risks and issues, and communicating effectively with cross-functional stakeholders. Strong organizational skills, Excel proficiency, attention to detail, and the ability to manage multiple priorities are essential.

Key Responsibilities

• Coordinate and manage deployment activities across multiple retail locations, ensuring projects are delivered on schedule and within scope.
• Develop and maintain project schedules, milestones, dependencies, deliverables, and deployment readiness plans.
• Coordinate internal teams, vendors, third-party service providers, and field resources to ensure successful execution.
• Monitor deployment progress using Excel, project management tools, dashboards, and status reports.
• Track risks, issues, action items, resource readiness, and project dependencies, driving timely resolution and escalating concerns as needed.
• Serve as the primary point of contact for deployment-related questions, stakeholder communications, and issue escalations.
• Conduct project meetings, deployment reviews, and status checkpoints; document decisions, action items, and next steps.
• Maintain accurate project documentation, deployment trackers, status reports, and completion records.
• Validate deployment readiness and project completion against established requirements and quality standards.
• Identify opportunities to improve deployment processes, reporting, documentation, and operational efficiency.
• Support store reflow initiatives involving merchandising layouts, fixtures, displays, store maps, and product placement.
• Coordinate remotely with onsite teams to manage simultaneous deployments across multiple locations.
• Leverage AI tools such as Microsoft Copilot to improve productivity, reporting, documentation, and project coordination where applicable.

Required Qualifications

• Experience managing or coordinating multi-site deployments involving IT infrastructure, hardware, cabling, or related implementation activities.
• Strong project coordination and organizational skills, with the ability to manage multiple projects and competing priorities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Excel for project tracking, reporting, data organization, and status updates.
• Strong attention to detail, analytical thinking, and problem-solving abilities.
• Experience identifying, tracking, escalating, and resolving project risks and issues.
• Experience coordinating cross-functional teams, vendors, external partners, and field resources.
• Familiarity with project management, task tracking, workflow management, or deployment tracking tools.
• Ability to work independently, maintain accurate documentation, and drive project deliverables to completion.

Preferred Qualifications

• Experience managing multiple onsite deployment projects remotely.
• Experience in retail store deployments, merchandising resets, store reflows, remodels, or technology implementations.
• Knowledge of retail merchandising concepts, including planograms, store maps, fixture layouts, and fixture nomenclature.
• Ability to read and interpret low-voltage prints, cabling diagrams, construction drawings, or architectural documents.
• Experience working with third-party vendors and service providers.
• Familiarity with Microsoft Copilot or other AI-powered productivity tools.
• Background in deployment management, implementation services, retail operations, or process improvement.

Top Skills

1. Communication: Clear stakeholder updates, vendor coordination, and escalation management.
2. Microsoft Excel: Deployment trackers, project reporting, data analysis, and status monitoring.
3. Organization and Attention to Detail: Accurate documentation, milestone tracking, and deployment readiness.
4. Prioritization: Managing competing deadlines and multiple deployments simultaneously.
5. Risk and Issue Management: Identifying obstacles, coordinating resolutions, and escalating risks promptly.

Work Arrangement

• Initially 90% remote and 10% onsite, with occasional visits to corporate or designated project locations.
• Beginning after February 2027, the work arrangement is expected to shift to 80% onsite and 20% remote.
• Candidates should be comfortable with the planned transition to a predominantly onsite work environment.

Interview Process

• One interview round, potentially involving multiple interviewers.

Ideal Candidate Profile: A detail-oriented Deployment Manager or Project Manager with multi-site deployment experience, strong Excel skills, excellent communication, vendor coordination capabilities, and proven experience managing schedules, priorities, risks, and issues across multiple locations.