Search Jobs | Dice.com

Job Details

Skills

Service/Help Desk Analyst with Call Center
Active Directory
iOS
Cisco WebEx
VPN
LTE
Wifi
MSRA
RDP
Webex
ServiceNow
Cisco
Customer Service
Help Desk
Recovery
Call Center
IOS Development
Management
Network
RTR
Video
Virtual Private Network
Web Browsers
Wireless Communication
iPad
Backup

Summary

Job ID: TN-7)

Onsite/Local Service/Help Desk Analyst with Call Center, Active Directory, iOS, Cisco WebEx, VPN, LTE, Wifi, MSRA, RDP, Webex, ServiceNow experience

Location: Nashville, TN (TN DOT)
Duration: 12 Months

Skills:
IT Call Center Experience preferred

– Able to handle call volume of up to 30 calls per day.
People/Customer Service skills required

Printer Administration and Troubleshooting
– Server Print Queue, and local Queues

Active Directory Management

– Able to navigate Different OUs
– Able to look up attributes
– Able to reset password and unlock accounts.
iOS Management, Support, and Deployment

– Setting up new phones/Ipads
– Resetting iTunes accounts
– Resetting network settings
– Backup/Restore device data
Video Conferencing

– Cisco WebEx
– MS Teams
– Cisco Presence video solutions
Network troubleshooting

– Internal vs external
– VPN
– LTE
– Wifi
Application Troubleshooting

– Account permission
– Compatibility settings
– Browser vs installed
Remote support

– MSRA
– RDP
– TEAMs
– Webex
Hardware Deployment

ServiceNow
– Ticket management
– Ticket assignment

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10456060
Position Id: TN-66083
Posted 1 day ago

Fitment

Dice Job Match Score™

🎯 Assessing qualifications...

Contact the job poster

Richard Parker

Recruiter @ Innosoul inc

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Service Desk Personnel

Nashville, Tennessee

•

Yesterday

Job Title: Service Desk Personnel (Onsite) Location: 312 Rosa Parks Avenue, Suite 15, Nashville,Tennessee 37243 Must be able to lift at least 50 pounds. IT Call Center Experience preferred -Able to handle call volume of up to 30 calls per day. People/Customer Service skills required Printer Administration and Troubleshooting - Server Print Queue, and local Queues Active Directory Management -Able to navigate Different OUs -Able to look up attributes -Able to reset password and unlock accou

Easy Apply

Contract

27 - 33

Service Desk

Nashville, Tennessee

•

Today

Title: Service Desk Location: Nashville, TN Duration: 12+ Months Onsite IT Call Center Experience preferred Able to handle call volume of up to 30 calls per day. People/Customer Service skills required Printer Administration and Troubleshooting Server Print Queue, and local Queues Active Directory Management Able to navigate Different OUs Able to look up attributes Able to reset password and unlock accounts. iOS Management, Support, and Deployment Setting up new phones/Ipads Resetting iTunes acc

Easy Apply

Contract, Third Party

Depends on Experience

Service Desk Analyst

Nashville, Tennessee

•

Today

Title:IT Service Desk Specialist Location: Nashville, TN Onsite ( Daily 7.5 hrs 8AM to 4:30 PM) Duration: 12 Months Position Summary The Service Desk Personnel provides frontline technical support to end users, troubleshooting hardware, software, network, printer, mobile device, application, and account access issues. This role manages tickets in ServiceNow and delivers professional customer service while handling up to 30 calls per day. Key Responsibilities Provide phone, remote, and in-per

Easy Apply

Contract

20 - 27

IT Help Desk Analyst - Nashville, TN/On-Site

Nashville, Tennessee

•

Today

IT Help Desk Analyst Work Location: 312 Rosa Parks Avenue Nashville, TN 37243/On-Site 12+ Months Must be able to lift at least 50 pounds. IT Call Center Experience preferred - Able to handle call volume of up to 30 calls per day. People/Customer Service skills required Printer Administration and Troubleshooting - Server Print Queue, and local Queues Active Directory Management - Able to navigate Different OUs - Able to look up attributes - Able to reset password and unlock accounts. i

Full-time

More jobs at Innosoul inc in Nashville, TN

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization

Help Desk Analyst

Skills

Summary

Dice Job Match Score™

Richard Parker

Similar Jobs

Help Desk Analyst

Job Details

Skills

Summary

Dice Job Match Score™

Richard Parker

Similar Jobs