Work authorization: Candidates must be authorized to work in the United States without current or future employer sponsorship. No visa sponsorship or transfer available for this position.
Salary: 130,000 to 165,000 plus a 20% bonus and great benefits.
Capgemini is seeking a Senior Program Manager - MarTech Delivery Lead to lead large-scale marketing technology and digital experience initiatives for a leading Financial Services client.
This role is ideal for a seasoned delivery leader who combines strong program and portfolio management expertise with experience delivering MarTech, personalization, and digital customer experience solutions within complex enterprise environments.
The successful candidate will partner with business, product, technology, architecture, data, and operations teams to drive strategic initiatives spanning Adobe Experience Cloud platforms, digital experience modernization, customer engagement, and enterprise transformation programs.
Key Responsibilities
- Lead multiple concurrent MarTech programs and workstreams from planning through implementation and transition to operations.
- Manage program scope, schedule, financials, resource planning, risks, dependencies, and executive reporting.
- Coordinate cross-functional delivery teams including Product, Engineering, Architecture, Data, Security, Operations, and third-party partners.
- Establish governance structures, reporting cadence, escalation paths, and executive communication plans.
- Drive Agile and SAFe delivery practices, including PI Planning, release coordination, dependency management, and program execution.
- Partner with product and business stakeholders to align technology initiatives with strategic business objectives.
- Oversee digital experience and personalization initiatives leveraging Adobe Experience Cloud capabilities.
- Manage vendor relationships, financial forecasts, investment tracking, and delivery performance metrics.
- Ensure compliance, quality, security, and regulatory requirements are incorporated into delivery plans.
Required Qualifications
- 15+ years of technology program and project delivery experience.
- Proven experience managing large, complex enterprise programs with accountability for scope, schedule, budget, risks, and outcomes.
- Experience delivering MarTech, Digital Experience, Customer Engagement, Personalization, or Adobe Experience Cloud initiatives.
- Strong stakeholder management and executive communication skills.
- Experience leading cross-functional teams in Agile environments.
- Hands-on or leadership experience involving:
- Adobe Experience Manager (AEM)
- Adobe Experience Platform (AEP)
- Adobe Target
- Experience with Jira, Confluence, and enterprise delivery management tools.
Preferred Qualifications
- Financial Services, Insurance, Asset Management, or other regulated industry experience.
- SAFe delivery experience, including Agile Release Train (ART) coordination and PI Planning.
- Experience with:
- Adobe Campaign
- Adobe Analytics
- Customer Data Platforms (CDP)
- Personalization and Omnichannel Marketing initiatives
- Experience with cloud migration, APIs, microservices, and digital transformation programs.
- PMP, PgMP, SAFe, Scrum Master, or similar certifications.
What We're Looking For
We are seeking a strong delivery leader with MarTech experience who can successfully navigate both business and technology stakeholders. Candidates may come from a program management, digital transformation, MarTech, Adobe Experience Cloud, customer experience, or digital delivery background. While deep Adobe platform experience is valued, we are equally interested in leaders who have successfully delivered large-scale MarTech programs and digital experience initiatives within complex enterprise environments.
About Capgemini:
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of 22.1 billion.
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Life at Capgemini:
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
Flexible work
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups
Disaster Relief
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: KANBAY
- Position Id: 9053283
- Posted 3 hours ago
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