ABOUT THE ROLE
We are seeking an experienced D365 Project Manager to lead the planning, execution, governance, and successful delivery of the Microsoft Dynamics 365 Finance & Operations implementation within the Project Management Office (PMO). This role will provide hands-on project leadership across business and IT teams, implementation partners, vendors, and functional and technical workstreams to ensure scope, schedule, budget, quality, risks, dependencies, testing, training, cutover, go-live, and stabilization activities remain aligned and actively managed. Building on the coordination discipline required for the D365 and related applications program, this Project Manager will own the integrated delivery plan, drive accountability across open items and decisions, facilitate executive-ready communications, and ensure the project maintains traceability across requirements, design, configuration, integrations, data migration, testing, change management, and readiness activities.
RESPONSIBILITIES
- Lead the end-to-end delivery of the Microsoft Dynamics 365 Finance & Operations implementation, including integrated planning, milestone management, governance, issue resolution, stakeholder alignment, and delivery accountability across business, IT, vendor, and implementation partner teams.
- Own and maintain the integrated D365 workplan across requirements, fit-gap analysis, design, configuration, data migration, integrations, reporting, testing, training, cutover, go-live, stabilization, and transition-to-operations activities.
- Partner with Finance, Accounting, Information Technology, and business stakeholders to align decisions across core D365 workstreams, including General Ledger, Accounts Payable, Accounts Receivable, Cash and Bank Management, Fixed Assets, Budgeting, Procurement, Project Accounting or Project Operations, Cost Accounting, and Financial Reporting.
- Facilitate and govern workshops, requirements reviews, design sessions, steering committee updates, vendor meetings, ADO backlog reviews, readiness reviews, and follow-up sessions to ensure decisions, dependencies, risks, action items, and open questions are captured, assigned, tracked, and escalated appropriately.
- Maintain strong traceability across business requirements, functional designs, configuration decisions, process flows, ADO work items, test scenarios, defects, data migration activities, integrations, reporting needs, training plans, cutover tasks, and go-live readiness criteria.
- Drive RAID, decision, dependency, change request, and escalation management; identify issues that may affect scope, timeline, budget, quality, business readiness, or operational adoption and lead mitigation planning with the appropriate owners.
- Coordinate closely with functional consultants, technical teams, business process owners, and implementation partners on finance process design, fit-gap resolution, configuration progress, customizations, extensions, integrations, reporting, security roles, and data entities.
- Manage planning and execution for system integration testing, user acceptance testing, regression testing, defect triage, business sign-off, go/no-go readiness, production cutover, hypercare, and post-go-live stabilization.
- Manage data migration and cutover readiness in partnership with business and technical teams, including data mapping, cleansing, validation, reconciliation, ownership tracking, mock cutovers, production cutover sequencing, rollback planning, and post-conversion issue resolution.
- Support change management, stakeholder communications, training coordination, adoption planning, and transition-to-support activities to ensure business teams are prepared for new processes, roles, controls, reporting, and system behaviors.
- Prepare concise, executive-ready status materials: dashboards, issue summaries, risk mitigation plans, decision briefs, and steering committee materials that clearly communicate progress, blockers, tradeoffs, and required decisions.
- Manage implementation partner and vendor delivery performance, including scope alignment, schedule adherence, dependencies, deliverable quality, budget inputs, resource planning, and timely escalation of contractual or delivery concerns.
- This list is not meant to be "all-inclusive, and other job-related duties may be assigned. The client organization reserves the right to change or modify responsibilities as necessary based on business objectives.
EXPERIENCE
- 8+ years of experience managing complex, cross-functional IT, ERP, or enterprise application implementation projects, with significant hands-on project leadership experience supporting Microsoft Dynamics AX or Microsoft Dynamics 365 Finance & Operations implementations.
- Experience leading or managing at least 2 3 full lifecycle ERP implementations, including requirements gathering, fit-gap analysis, solution design, configuration tracking, testing, training, cutover, go-live, hypercare, and post-go-live support.
- Strong working knowledge of D365 Finance & Operations implementation activities and core finance processes, shared services, enterprise finance operations, and finance transformation.
- Demonstrated ability to translate business requirements and implementation complexity into actionable project plans, governance routines, decision logs, risk mitigation plans, test coordination plans, cutover schedules, stakeholder updates, and executive-ready communications.
- Experience coordinating work across functional consultants, solution architects, developers, integration teams, data migration resources, reporting teams, security resources, business process owners, vendors, and executive stakeholders.
- Working knowledge of D365-adjacent technologies and delivery tools, including Azure DevOps, Lifecycle Services, Power Platform, Power Automate, Power BI, Dataverse, Dual Write, OData, APIs, Excel add-ins, data entities, and the D365 data management framework.
- Experience supporting integrations with banking, tax, reporting, invoice capture, payments, third-party finance solutions, or similar tools; familiarity with solutions such as SK Global, Avalara, invoice capture tools, or comparable finance ecosystem platforms is preferred.
- Proficiency with modern delivery and PMO tooling such as Azure DevOps, MS Project, Power BI, Excel, Teams, and SharePoint, including backlog management, dashboarding, status reporting, work item traceability, ownership tracking, and dependency management.
- Working knowledge of SDLC, Agile or hybrid delivery methods, PMO governance, change control, release management, UAT coordination, defect management, accounting and IT controls, security and GRC considerations, and ITIL concepts.
- Executive presence and exceptional written and verbal communication skills, with the ability to synthesize functional, technical, financial, and operational details into clear business outcomes, recommendations, and decision-ready narratives.
- Bias for action, high ownership, strong attention to detail, and the ability to context-switch across multiple concurrent workstreams while maintaining accountability, quality, and delivery momentum.
- Nice to have: PMP, PMI-ACP, CSM, ITIL, Microsoft Dynamics 365, or related certifications; experience with audits, control testing, SOX readiness, cybersecurity, vendor risk, or enterprise compliance activities.
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