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Skills

Coupa
NetSuite

Summary

Must-Haves

Deep Coupa Expertise: Strong hands-on experience with Coupa (P2P, AP, Procurement).
NetSuite Integration Knowledge: Sufficient NetSuite proficiency to manage the integration bundle, troubleshoot SuiteScript-based sync errors, and manage transactional records.
Troubleshooting Specialist: Proven experience fixing "broken" integrations between Coupa and an ERP.
Operational Reliability: 100% Remote (EST) role requiring a strong track record of high-performance remote work and full availability during East Coast business hours.

Nice-to-Haves

Full-Lifecycle Implementation: Experience taking Coupa or NetSuite from "ground zero" to Go-Live to excel in a newly post-go-live environment.
Functional Finance Knowledge: Strong understanding of AP processing, vendor onboarding, and procurement workflows to partner effectively with Finance/AP teams.

Official Job Description

We are seeking a Business Systems Analyst (BSA) focused primarily on operational support for our NetSuite and Coupa environments.

This role will be heavily involved in day-to-day support activities, troubleshooting, and managing issues across the Coupa–NetSuite ecosystem, particularly around integrations and transactional workflows. Beyond operational support, you will contribute to system enhancements, workflow optimization, and cross-functional improvement initiatives.

This is a great fit for someone who enjoys being close to the business, solving operational issues, and improving finance/procurement system processes in a fast-paced environment.

Core Responsibilities

Ticket Management: Manage and resolve day-to-day support tickets related to NetSuite and Coupa.
Integration Support: Troubleshoot integration issues and transactional failures between Coupa and NetSuite.
Workflow Operations: Support Procure-to-Pay (P2P), AP, purchasing, invoicing, approval workflows, vendor onboarding, and related finance operations.
Root Cause Analysis: Investigate system/process issues and coordinate resolutions with internal teams and external vendors.
User Support & Partnership: Support business users with workflow questions and partner cross-functionally with Finance, Procurement, Accounting, and IT stakeholders.
System Enhancements: Perform minor configuration changes, workflow updates, reporting improvements, and assist with UAT and documentation.
Continuous Improvement: Participate in process improvement initiatives and identify opportunities for automation and operational efficiency.

Ideal Candidate Background

Experience: 4–7+ years in a Business Systems Analyst, ERP Analyst, or Finance Systems Support role.
System Skills: Hands-on experience supporting NetSuite ERP and Coupa environments.
Technical Proficiency: Strong troubleshooting skills surrounding integrations, workflows, and transactional issues.
Operational Mindset: Experience supporting ticket queues and end-users in a production environment.
Domain Knowledge: Solid understanding of Procure-to-Pay (P2P), Accounts Payable, procurement, and finance operations.
Soft Skills: Strong cross-functional communication, documentation skills, and the ability to work with both technical and non-technical stakeholders.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90967174
Position Id: 165465-5657-1785789859
Posted 11 hours ago

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Coupa/ NetSuite BSA

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Must-Haves

Nice-to-Haves

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Core Responsibilities

Ideal Candidate Background

Dice Job Match Score™

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