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Senior technical consultant- ITSM

HMG America

Remote • Today

Easy Apply

Third Party, Contract

$DOE

Remedy or BMC ITSM Specialist

CNC Consulting

Remote • 27d ago

Easy Apply

Contract

Depends on Experience

ServiceNow ITAM Project Manager

Pristinno Technology LLC

Remote • Yesterday

Easy Apply

Full-time

Depends on Experience

ITSM / CMDB / ServiceNow Analyst

Feuji Inc

Remote • Today

Easy Apply

Contract

20 - 30

ServiceNow Sr Business Process Consultant ITSM

K&K Global Talent Solutions

Remote • 4d ago

Easy Apply

Full-time

Depends on Experience

Atlassian Platform & ITSM Engineer - SDLCNext

Optima Global Solutions

Remote • 18d ago

Easy Apply

Contract

$75 - $80

Sr. ServiceNow Developer - ITSM

V-Soft Consulting Group, Inc

Remote • Today

Easy Apply

Contract, Third Party

$80 - $95

ITSM Project Manager

SAIC

Remote • Today

Full-time

USD 80,001.00 - 120,000.00 per year

ITSM Integration Engineer Associate

General Dynamics

Remote • Today

Full-time

USD 89,250.00 - 120,750.00 per year

Salesforce Solution Architect, ITSM

NeuraFlash, Part of Accenture

Remote • Today

Full-time

USD 94,400.00 per year

ServiceNow Sr. Business Process Consultant ITSM

Reveille Technologies

Remote • Yesterday

Easy Apply

Full-time

150,000 - 160,000

Solutions Engineer, ITSM

Atlassian Inc.

Remote or San Francisco, California • Today

Full-time

USD 137,703.00 - 179,779.00 per year

ServiceNow ITSM / CMDB Engineer

Calance

Remote • Today

Contract

75-90/hr

CIO Strategic Initiatives GTM Lead

ServiceNow, Inc.

Remote or Addison, Texas • Today

Full-time

IAM Technical Lead

QUANTUM TECHNOLOGIES LLC

Remote • 30+d ago

Easy Apply

Contract

$60 - $70

Service Now Developer - ITSM - Remote

Sage IT Inc

Remote • Today

Easy Apply

Contract

ITSM Project leader

MethodHub

Hybrid in Tallahassee, Florida • Yesterday

Easy Apply

Third Party, Contract

$70 - $70

ServiceNow Developer (ITSM, ITOM, Scoped App) - Remote

ICF Consulting Group, Inc.

Remote or Reston, Virginia • Today

Full-time

USD 81,499.00 - 167,644.00 per year

Job Details

Skills

ITSM

Summary

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for Senior technical consultant- ITSM in USA. Below is the detailed job description.

Title: Senior technical consultant- ITSM

Location: USA Remote

Job Description:

Role Summary

We are seeking an experienced ServiceNow ITSM Technical Consultant with strong expertise in ServiceNow platform development, ITSM implementations, integrations, and workflow automation. The consultant will be responsible for designing, configuring, developing, and supporting ServiceNow ITSM solutions while working closely with functional consultants, architects, and business stakeholders.

Key Responsibilities

Configure and implement ServiceNow ITSM modules:

Incident Management

Problem Management

Change Management

Request Management

Knowledge Management

Service Catalog

CMDB

Develop and customize ServiceNow applications using:

Business Rules

Client Scripts

Script Includes

Flow Designer

UI Policies

UI Actions

Record Producers

Catalog Items

Build and maintain integrations using:

REST APIs

SOAP APIs

IntegrationHub

MID Servers

Develop workflow automation and approval processes.

Support platform upgrades, patching, deployments, and production support activities.

Troubleshoot and resolve ServiceNow application and integration issues.

Collaborate with business analysts and functional consultants to translate requirements into technical solutions.

Participate in code reviews and follow ServiceNow development best practices.

Create technical design documents and unit test documentation.

Support Agile delivery processes including sprint planning, development, testing, and deployment.

Mandatory Skills

ServiceNow Platform

ITSM

Service Catalog

CMDB

Flow Designer

IntegrationHub

Service Portal / Employee Center

Development

JavaScript

Business Rules

Client Scripts

Script Includes

UI Policies

UI Actions

ACLs

Integrations

REST APIs

SOAP APIs

MID Server

Import Sets

Transform Maps

Methodology

ITIL

Agile / Scrum

Preferred Certifications

Mandatory

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM)

ServiceNow Certified Application Developer (CAD)

Additional Advantage

ITIL v4 Foundation

CIS-Discovery

CIS-Data Foundations

CIS-CSM

CIS-HRSD

Experience Requirements

3-7 years of ServiceNow experience

Minimum 3 years of ITSM implementation experience

Hands-on experience with Incident, Problem, Change, Request, and Knowledge Management.

Experience with ServiceNow integrations and workflow automation.

Experience working with enterprise customers in implementation or support projects.

Good understanding of ServiceNow development lifecycle and best practices.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10481867
Position Id: 2026-19176
Posted 25 days ago

Fitment

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Hello Connection, ServiceNow Developer Remote Must-have skills: TSM OR TSOM OR OMT Job Summary Key Responsibilities Design, develop, and customize ServiceNow applications and workflows.Develop and maintain Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, and Integration Hub solutions.Configure and implement Service Catalog, Incident, Problem, Change, and Request Management modules.Build integrations with third-party applications using REST/SOAP APIs.Participate in re

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Job Details

Skills

ITSM

Summary

Title: Senior technical consultant- ITSM

Location: USA Remote

Job Description:

Role Summary

Key Responsibilities

Configure and implement ServiceNow ITSM modules:

Incident Management

Problem Management

Change Management

Request Management

Knowledge Management

Service Catalog

CMDB

Develop and customize ServiceNow applications using:

Business Rules

Client Scripts

Script Includes

Flow Designer

UI Policies

UI Actions

Record Producers

Catalog Items

Build and maintain integrations using:

REST APIs

SOAP APIs

IntegrationHub

MID Servers

Develop workflow automation and approval processes.

Support platform upgrades, patching, deployments, and production support activities.

Troubleshoot and resolve ServiceNow application and integration issues.

Collaborate with business analysts and functional consultants to translate requirements into technical solutions.

Participate in code reviews and follow ServiceNow development best practices.

Create technical design documents and unit test documentation.

Support Agile delivery processes including sprint planning, development, testing, and deployment.

Mandatory Skills

ServiceNow Platform

ITSM

Service Catalog

CMDB

Flow Designer

IntegrationHub

Service Portal / Employee Center

Development

JavaScript

Business Rules

Client Scripts

Script Includes

UI Policies

UI Actions

ACLs

Integrations

REST APIs

SOAP APIs

MID Server

Import Sets

Transform Maps

Methodology

ITIL

Agile / Scrum

Preferred Certifications

Mandatory

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM)

ServiceNow Certified Application Developer (CAD)

Additional Advantage

ITIL v4 Foundation

CIS-Discovery

CIS-Data Foundations

CIS-CSM

CIS-HRSD

Experience Requirements

3-7 years of ServiceNow experience

Minimum 3 years of ITSM implementation experience

Hands-on experience with Incident, Problem, Change, Request, and Knowledge Management.

Experience with ServiceNow integrations and workflow automation.

Experience working with enterprise customers in implementation or support projects.

Good understanding of ServiceNow development lifecycle and best practices.

Dice Id: 10481867
Position Id: 2026-19176
Posted 25 days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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