We are currently seeking an IT Project Expert / Site IT Specialist for a contract running from 07/12/2026 to 05/12/2027, based at 8830 Biggs Ford Road, Walkersville, Maryland 21793.
On-Site Requirement: 4 days on-site per week (may be 3 days depending on scheduling).
Important Context:
This is application support in a production environment—there are no active large-scale projects this person will be responsible for. The current site lead is being given other tasks, so this role will oversee user support, including triaging tickets to the correct destinations. The ticketing system is ServiceNow—experience is desirable but not required. Candidates must have experience in an FDA regulated environment.
Role Overview:
The Site IT Specialist / Project Manager is responsible for planning, coordinating, and delivering IT applications and infrastructure projects that support business operations and site objectives. This role serves as the primary liaison between business stakeholders, IT teams, vendors, and project sponsors to ensure successful project execution, system reliability, and continuous improvement of the site's technology landscape.
Key Responsibilities:
Lead end-to-end delivery of IT applications and infrastructure projects, ensuring scope, schedule, budget, and quality objectives are achieved.
Manage project planning, resource coordination, risk mitigation, change control, and stakeholder communication.
Partner with cross-functional teams including Quality, Manufacturing, Engineering, OT, Supply Chain, Site Leadership, and Global IT to translate requirements into effective technology solutions.
Coordinate deployment and support of infrastructure components, including networks, servers, endpoints, cloud services, and cybersecurity controls.
Oversee implementation, upgrades, and integrations of business applications.
Coordinate third-party vendors, consultants, and service providers to ensure successful project outcomes.
Ensure project activities adhere to applicable regulatory requirements, data integrity principles, cybersecurity standards, validation requirements, and corporate governance processes.
Support IT incident resolution, root cause analysis, and continuous improvement initiatives.
Develop project documentation, status reports, budgets, schedules, and technical specifications.
Promote standardization, operational excellence, and adoption of new technologies across the site.
Why This Role:
This is a site-level IT leadership role in an FDA-regulated manufacturing environment. You'll be the primary IT liaison for the site — overseeing user support and ticket triage, coordinating infrastructure and application support, managing vendors, and ensuring compliance with regulatory and validation requirements. It's a hands-on support and coordination role, not a large-project delivery role.
Ideal Candidate Profile:
An IT professional with application support and production environment experience in an FDA-regulated environment. You should be comfortable triaging tickets, coordinating user support, managing vendors, and ensuring compliance. ServiceNow experience is a plus. Strong communication and stakeholder management skills are essential, as you'll be the primary liaison between business and IT.
If you're an IT support and project professional with FDA-regulated experience looking for an onsite role in Walkersville, I'd love to connect!
