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Job Details

Skills

Security Clearance
Identity Management
Storage
Migration
Documentation
Training
Collaboration
Testing
Issue Resolution
Microsoft SharePoint Administration
Sharepoint Online
Access Control
Microsoft Office
Microsoft Outlook
Microsoft Azure
Active Directory
Conflict Resolution
Problem Solving
Microsoft
HTML
Cascading Style Sheets
JSON
Customization
Regulatory Compliance
Auditing
Help Desk
Technical Support
Customer Facing
Customer Service
Attention To Detail
Organizational Skills
Communication
Management
Microsoft SharePoint
Information Technology
Systems Engineering
FOCUS

Security Clearance
Identity Management
Storage
Migration
Documentation
Training
Collaboration
Testing
Issue Resolution
Microsoft SharePoint Administration
Sharepoint Online
Access Control
Microsoft Office
Microsoft Outlook
Microsoft Azure
Active Directory
Conflict Resolution
Problem Solving
Microsoft
HTML
Cascading Style Sheets
JSON
Customization
Regulatory Compliance
Auditing
Help Desk
Technical Support
Customer Facing
Customer Service
Attention To Detail
Organizational Skills
Communication
Management
Microsoft SharePoint
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2614965

Location: Washington, DC, US

Date Posted: 2026-07-27

Category: Information Technology

Subcategory: Knowl/Collab Engr

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: ORA_REMOTE

Description

SAIC is looking for a Senior SharePoint Administrator will assist in the day-to-day administration, maintenance, and support of the organization's Microsoft SharePoint environment. This role is ideal for a motivated individual looking to grow their skills in SharePoint administration, Microsoft 365, and enterprise collaboration platforms. The successful candidate will also possess strong customer service skills, ensuring end users receive prompt, professional, and effective support.

Key Responsibilities:

Assist in the administration and maintenance of SharePoint Online and/or SharePoint On-Premises environments
Create and manage SharePoint sites, libraries, lists, and permissions
Troubleshoot and resolve SharePoint folder and file permission issues, including broken inheritance, incorrect access levels, and unauthorized access concerns
Investigate and correct permission misconfigurations at the site, library, folder, and file level
Provide excellent customer service when working with end users to identify and resolve access-related and general SharePoint issues in a timely and professional manner
Serve as a friendly and knowledgeable point of contact for SharePoint-related support requests, ensuring a positive experience for all users
Assist with user account management, access control, and security group assignments
Help monitor system performance, storage, and usage reports
Support the migration of content and data to SharePoint
Create and maintain basic documentation, guides, and training materials for end users
Assist in the development and implementation of SharePoint governance policies
Collaborate with IT team members on Microsoft 365 integrations (Teams, OneDrive, Power Automate)
Participate in testing updates, patches, and new features before deployment
Escalate complex issues to senior administrators as needed
Follow up with end users after issue resolution to ensure satisfaction and confirm problems have been fully addressed

Qualifications

Required Qualifications:

BS Degree or 4 years of equivalent work experience in lieu of degree
5 years of experience with SharePoint administration or a similar role
Ability to obtain and maintain a public trust requiring U.S. Citizenship
Basic understanding of SharePoint Online and/or SharePoint Server
Demonstrated ability to troubleshoot SharePoint folder and file permission issues, including understanding of permission inheritance, sharing settings, and access control lists
Familiarity with Microsoft 365 applications (Teams, OneDrive, Outlook)
Basic knowledge of user permissions and Active Directory / Azure Active Directory
Proven customer service skills with the ability to handle support requests professionally, patiently, and efficiently
Strong problem-solving and communication skills

Preferred Qualifications:

Microsoft certifications (e.g., MS-900, MS-700, or MS-300)
Experience with Power Automate or Power Apps
Basic knowledge of HTML, CSS, or JSON for SharePoint customization
Familiarity with SharePoint governance and compliance best practices
Experience with SharePoint migration tools (e.g., ShareGate, SPMT)
Experience using SharePoint admin tools and audit logs to investigate permission and access issues
Prior experience in a helpdesk or IT support role with a customer-facing focus

Skills & Competencies:

Excellent customer service skills with a professional and approachable demeanor
Ability to remain patient and empathetic when assisting users of varying technical skill levels
Attention to detail
Strong organizational skills
Eagerness to learn and adapt to new technologies
Effective written and verbal communication
Ability to manage multiple tasks and priorities
Strong understanding of SharePoint permission structures including site owners, members, visitors, and custom permission levels
Ability to clearly explain permission-related issues and resolutions to non-technical end users
Commitment to providing a high level of service and ensuring end user satisfaction

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2614965
Posted 1 day ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Technical Services Lead - 2nd Shift

Washington, District of Columbia

•

Today

Job ID: 2614324 Location: Washington, DC, US Date Posted: 2026-07-08 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Evening Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_ON_SITE Description We are seeking a detail-oriented, leadership-driven, and highly customer-focused IT Support Specialist Lead to join our team. The primary responsibility of this role is to o

Full-time

USD 40,001.00 - 80,000.00 per year

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