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Avaya Support Engineer

Zolon Tech Solutions Inc

Jackson, Mississippi • Today

Easy Apply

Third Party, Contract

Depends on Experience

Avaya Support Engineer_Jackson MS (OnSite)

Brilliant Infotech Inc.

Jackson, Mississippi • Today

Easy Apply

Third Party, Contract

Depends on Experience

Dedicated Support Engineer

NICE Systems

Remote • Today

Full-time

Job Details

Skills

Avaya
support engineer
Communication Manager 7.1.3
Session Manager
Call Management System
System Manager
Work Force Optimization
Spira
routing
switching
firewalls

Summary

Role: Avaya Support Engineer

Location: Jackson, MS (Onsite)

Duration: 12+ months

Position Description:

Common work tasks include:

Assist with configuration and installation of new Avaya systems
Check health of Avaya environment including trunking and adjunct systems
Work trouble and programming tickets
Acting as tier III support for more complicated troubles
Work with Telecom providers to address circuit issues
Deployment of new products and technologies in the Avaya portfolio.

Required skills:

Candidates must possess:

Minimum of 15 years of experience with Avaya systems
Experience with the following Avaya products:

Communication Manager 7.1.3

Session Manager 7.1.3

Call Management System R18ASAP

System Manager 7.1.3

Work Force Optimization 15.2

Experience with the following equipment:

Avaya G650/450/430s

Spira SBCs

In depth knowledge and experience with real-time communications, voice, and video protocols including H.323 and SIP
Knowledge of routing, switching, firewalls, WAN technologies, and QoS

Candidates should be able to:

Be able to communicate with vendors and customers in a professional manner
Create accurate documentation for user consumption on new products and services that are rolled out
Train junior level staff on Avaya technologies.

PREFERRED:

Preference will be given to candidates that possess the following:

BroadSoft Hosted VoIP products
Ability to automate routine tasks via python scripting

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: zolva001
Position Id: 9133330
Posted 19 hours ago

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Contact the job poster

Jani Basha

Delivery Manager @ Zolon Tech Solutions Inc

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Jackson, Mississippi

•

Today

Role: Avaya Support Engineer Location: Jackson MS (Onsite) Employment Type: Contract Duration: Long Term Job Description: Seeking a highly experienced Avaya Support Engineer with 15+ years of hands-on experience in Avaya telephony systems, configuration, troubleshooting, and Tier production support. The candidate will manage enterprise voice infrastructure, support Avaya deployments, resolve complex technical issues, and coordinate with telecom vendors. Key Responsibilities: Configure, instal

Easy Apply

Third Party, Contract

Depends on Experience

Avaya Expert

Starkville, Mississippi

•

Today

Avaya Network Communication Manager 7.1.3 Session Manager 7.1.3 Call Management System R18ASAP System Manager 7.1.3 Work Force Optimization 15.2 Avaya G650/450/430s Spira SBCs In depth knowledge and experience with real-time communications, voice, and video protocols including H.323 and SIP Knowledge of routing, switching, firewalls, WAN technologies, and QoS Broadsoft Hosted VoIP products Ability to automate routine tasks via python scripting

Easy Apply

Contract

Depends on Experience

Field Technician I

Remote

•

5d ago

Company: Telecommunications / Data Center services companyLocation of Role: Huntsville, AL and surrounding areas.Pay Rate: $34 per hourLength of contract: 12 months, excellent potential for contract to hireWork Authorization: Authorized to work in the United States without the need of sponsorship, either now or in the futureManager Notes: (Please read carefully, then re-read) This role requires a lot of driving. (Up to two hundred miles to get to a specific job site. Then you will typically work

Easy Apply

Third Party, Contract

$28 - $34

Unified Comms Engineer - Federal Customer (Active TS -SCI Security Clearance required)

Remote or Virginia

•

Today

Job Description Unified Comms Engineer - Federal Customer Chantilly, VA - Onsite 5 days per week. TS/SCI Required The Unified Communications Engineer supports Dell Mission Operations by engineering, sustaining, and improving voice and collaboration capabilities used for day-to-day mission execution. This role is responsible for administration, troubleshooting, integration, and lifecycle support of communications platforms and endpoints in a secure environment. The ideal candidate brings stron

Full-time