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Senior Murex Technical Production Support Analyst

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Senior Murex Production Support Engineer – Equity Derivatives

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New York, New York • 14d ago

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Senior iOS Application Engineer - Newyork(hybrid)

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Job Details

Skills

Equity Derivatives
Market Analysis
Murex
Network Layer
Python
Production Support
Process Flow
Pricing
Technical Support
Tidal
Trading
Workflow
Dynatrace
CA Workload Automation AE
Analytical Skill
TRADE
EQUITY
EQUITIES
BANK
BANKING
FINANCE
FINANCIALS
Stakeholder Management
Attention To Detail
Change Management
Communication
Continuous Improvement
Dashboard
EOD
Front Office
Linux
Log Analysis
Microsoft SQL Server
Operational Efficiency
Orchestration
Root Cause Analysis
ServiceNow
Splunk
Sybase
Unix

Equity Derivatives
Market Analysis
Murex
Network Layer
Python
Production Support
Process Flow
Pricing
Technical Support
Tidal
Trading
Workflow
Dynatrace
CA Workload Automation AE
Analytical Skill
TRADE
EQUITY
EQUITIES
BANK
BANKING
FINANCE
FINANCIALS
Stakeholder Management
Attention To Detail
Change Management
Communication
Continuous Improvement
Dashboard
EOD
Front Office
Linux
Log Analysis
Microsoft SQL Server
Operational Efficiency
Orchestration
Root Cause Analysis
ServiceNow
Splunk
Sybase
Unix

Summary

Senior Murex Technical Production Support Analyst

Location: New York, NY (Day one onsite - Hybrid)

Our challenge

We are looking for a proactive and detail-oriented Senior Murex Technical Production Support Analyst to support the Equity Derivatives trading desk. This role is responsible for ensuring production stability across the Murex MX.3 platform, acting as the first and second line of support for user issues, trade capture problems, pricing discrepancies, risk gaps, workflow failures, and system incidents. The ideal candidate will bring strong technical troubleshooting skills, hands-on Murex support experience, and the ability to drive incidents through triage, diagnosis, escalation, and resolution while partnering closely with internal L3 teams and the Murex vendor.

Responsibilities:

Provide front-line production support for Murex MX.3 across pricing, risk, trade capture, workflows, market data, and interfaces
Own incident triage, impact assessment, root cause analysis, and follow-up remediation
Monitor logs, dashboards, schedulers, RTS feeds, and batch processes to identify and resolve issues proactively
Troubleshoot pricing inconsistencies, risk/sensitivity gaps, trade enrichment failures, and interface delays
Manage and track vendor cases, including evidence gathering, reproduction steps, and validation of fixes
Support production releases, emergency changes, and maintenance activities with pre- and post-deployment checks
Maintain SOPs, runbooks, and knowledge articles to improve operational efficiency and reduce repeat incidents
Contribute to monitoring, automation, and continuous improvement initiatives to strengthen platform stability

Requirements:

Strong hands-on experience supporting Murex MX.3 in a production environment
Knowledge of Murex modules including eTradepad, Pricing, Simulation, Livebook, and Workflow
Experience with market data components such as MDCS, RTBS, MDRS, and MDIT
Strong Murex log analysis, performance troubleshooting, and Unix/Linux-based support skills
Scripting experience in Python and/or Unix shell
Good understanding of Murex orchestration, services, process flows, and EOD job troubleshooting
SQL knowledge across Sybase, SQL Server, or Oracle
Understanding of Equity Derivatives products and Greeks
Strong communication, analytical, and stakeholder management skills
Overall 10+ years of IT experience.
5+ years of Front Office Trading Technology support experience
3+ years of Murex MX.3 support experience preferred
Ability to work effectively in a high-pressure production support environment
Automation mindset and continuous improvement focus

Preferred, but not required:

Experience with observability/monitoring tools such as Splunk, Dynatrace, Datadog, ITRS
Familiarity with enterprise schedulers such as Tidal, Autosys, or Ctrl-M
Experience with Incident, Problem, and Change Management tools such as ServiceNow

Thanks & Regards

Prabhash

SYSTEMEDGE USA LLC

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10106959
Position Id: 9061865
Posted 19 days ago

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Som Bhattacharya

Technical Recruiter @ System Edge (USA) L.L.C.

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New York, New York

•

4d ago

Senior Murex Production Support Engineer Equity DerivativesIntroduction:We are looking for a proactive and detail-oriented Senior Murex Technical Production Support Analyst to support the Equity Derivatives trading desk. This role is responsible for ensuring production stability across the Murex MX.3 platform, acting as the first and second line of support for user issues, trade capture problems, pricing discrepancies, risk gaps, workflow failures, and system incidents. The ideal candidate will

Easy Apply

Full-time

Senior Murex Production Support Engineer

New York, New York

•

21d ago

Provide front-line production support for Murex MX.3 across pricing, risk, trade capture, workflows, market data, and interfaces Own incident triage, impact assessment, root cause analysis, and follow-up remediation Monitor logs, dashboards, schedulers, RTS feeds, and batch processes to identify and resolve issues proactively Troubleshoot pricing inconsistencies, risk/sensitivity gaps, trade enrichment failures, and interface delays Manage and track vendor cases, including evidence gathering, re

Easy Apply

Third Party, Contract

85 - 95

Murex Production Support

Hybrid in New York, New York

•

13d ago

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechrons progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development ini

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Full-time, Third Party

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VP, Murex Application Development

New York, New York

•

Today

It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what?s possible. This is more than a strategic shift. It?s a chance for driven professionals to grow, learn, and make a real difference. If you are in

Full-time

Compensation information provided in the description