Job Title: Application Support / Production Support / Systems Support
DOD (Dept of Defense) / Department of War (DOW) projects
ship required due to program access requirements.
Must be eligible to obtain DOD Clearance
Duration: up to 12 months Contract with possible extensions
Location: Remote work (Work from home)
Work Schedule: 4/10 First Shift, Monday to Thursday 10 hours per day.
Pay Rate: $52/hr on W2 [the pay rate may differ depending on your skills, education, experience, and other qualifications]
Featured Benefits:
· Medical Insurance in compliance with the ACA
· 401(k)
· Sick leave in compliance with applicable state, federal, and local laws
Job Description:
• The applicant will be responsive for receiving and servicing tickets in Autotime.
• Candidates will route the tickets to the responsible party for development fixes.
• May be responsible for deploying fixes such as re-running job that failed.
• The role will start with training on the system to get up to speed but will eventually require on-call flexibility to service business-critical tickets after hours and sometimes weekends.
• An on-call rotation is being created by the team and is currently TBD but the initial plan is to have one week on-call, one week as backup, and then at least one week off call prior to being back into rotation.
• Ideally they will have at least two weeks off call prior to being back into rotation.
Required Skills:
• Experience with Autotime, SQL, and Control-M are required.
• Control-m (Automated Job Management)
• Autotime (config, timecard fixing, etc)
• SQL (nice to have, querying for information to help with tickets)
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