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Job Details

Skills

Accountability
Electrical Engineering
Issue Tracking
KPI
Mechanical Engineering
IT Infrastructure
Root Cause Analysis

Summary

The Aftercare Warranty Manager is responsible for managing the post-construction / post-deployment phase of data center projects. This includes overseeing defects, warranties, vendor accountability, and system performance stabilization after handover. They act as the bridge between Construction & commissioning teams, Operations (data center ops), and vendors / contractors.

APPLICANTS - PLEASE SUBMIT AN APPLICATION AT

Key Responsibilities

1. Warranty & Defects Management

Track and manage warranty issues/periods for all systems (electrical, mechanical, IT infrastructure)
Log, prioritize, and resolve defects discovered after handover
Ensure vendors meet contractual warranty obligations
Maintain an issue tracking system

2. Vendor & Contractor Coordination

Act as the primary contact for OEMs and contractors during warranty phase
Escalate unresolved issues and monitor/enforce SLAs
Coordinate site visits and remediation work

3. Transition to Operations (Aftercare Phase)

Support smooth transition from project delivery to operations
Ensure all documentation, warranties, and asset data are complete

4. Incident & Root Cause Analysis

Assist investigations into post-handover failures
Co-ordinate RCA (Root Cause Analysis) and ensure corrective actions
Assist mitigation to ensure prevention of repeat failures across sites

5. Reporting & Governance

Provide regular reports on open defects, warranty claims status, vendor performance
Track KPIs like time to resolution & defect recurrence rate

6. Risk & Compliance

Support compliance with contractual obligations, safety standards, and operational readiness criteria.
Identify risks during warranty phase and mitigate proactively.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: PTPIJKhMBikcBhM
Position Id: 9021613
Posted 7 days ago

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Contact the job poster

Kieran Beggan

Recruiter @ Fexillon

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Data Center Warranty Manager - On-site

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Kieran Beggan

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Data Center Warranty Manager - On-site

Job Details

Skills

Summary

Dice Job Match Score™

Kieran Beggan

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