Data Center Warranty Manager - On-site

Kansas City, MO, US • Posted 20 hours ago • Updated 20 hours ago
Full Time
Occasional Travel Required
On-site
75000 - 100000/yr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Documentation
  • Issue Tracking
  • Reporting
  • IT Infrastructure
  • Dashboard
  • KPI

Summary

The Data Center Warranty Manager is responsible for managing the post-construction / post-deployment phase of data center projects. This includes overseeing defects, warranties, vendor accountability, and system performance stabilization after handover. They act as the bridge between Construction & commissioning teams, Operations (data center ops), and vendors / contractors.

Key Responsibilities

1. Warranty & Defects Management

  • Track and manage warranty issues/periods for all systems (electrical, mechanical, IT infrastructure)
  • Log, prioritize, and resolve defects discovered after handover
  • Ensure vendors meet contractual warranty obligations
  • Maintain an issue tracking system

2. Vendor & Contractor Coordination

  • Act as the primary contact for OEMs and contractors during warranty phase
  • Escalate unresolved issues and monitor/enforce SLAs
  • Coordinate site visits and remediation work

3. Transition to Operations (Aftercare Phase)

  • Support smooth transition from project delivery to operations
  • Ensure all documentation, warranties, and asset data are complete

4. Incident & Root Cause Analysis

  • Assist investigations into post-handover failures
  • Co-ordinate RCA (Root Cause Analysis) and ensure corrective actions
  • Assist mitigation to ensure prevention of repeat failures across sites

5. Reporting & Governance

  • Provide regular reports on open defects, warranty claims status, vendor performance
  • Track KPIs like time to resolution & defect recurrence rate

6. Risk & Compliance

  • Support compliance with contractual obligations, safety standards, and operational readiness criteria.
    • Identify risks during warranty phase and mitigate proactively.

Requirements

  • Good understanding of Electrical systems (UPS, switchgear, generators), Mechanical systems (HVAC, chillers, CRAC units), and Data center infrastructure (Tier III/IV concepts).
  • Between 1–3+ years in Data center construction, commissioning, or operations, Experience with mission-critical environments.
  • Familiarity with Ticketing systems like CMMS / asset tools, Excel / Power BI dashboards, Document control systems.
  • Bachelor’s degree in: Electrical Engineering, Mechanical Engineering, or Construction Management
  • Certifications (preferred): PMP (Project Management Professional), CDCP / CDCS (Data Center certifications)
  • Full Driving License
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: PTPIJKhMBikcBhM
  • Position Id: 9086641
  • Posted 20 hours ago
Contact the job poster
Kieran Beggan

Kieran Beggan

Recruiter @ Fexillon
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