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Job Details

Skills

Health Insurance
Product Management
IT Operations
Reporting
Management
Decision-making
IT Transformation
PMO
Collaboration
Clarity
Strategic Thinking
Project Planning
Communication
Facilitation
Negotiations
Stakeholder Management
Product Engineering
Accountability
Business Transformation
SAFE
Advanced Analytics
Machine Learning (ML)
Agile
Cloud Computing
Data Analysis
Health Care
Artificial Intelligence
Productivity
Microsoft Excel
Leadership
Project Management
PMP

Health Insurance
Product Management
IT Operations
Reporting
Management
Decision-making
IT Transformation
PMO
Collaboration
Clarity
Strategic Thinking
Project Planning
Communication
Facilitation
Negotiations
Stakeholder Management
Product Engineering
Accountability
Business Transformation
SAFE
Advanced Analytics
Machine Learning (ML)
Agile
Cloud Computing
Data Analysis
Health Care
Artificial Intelligence
Productivity
Microsoft Excel
Leadership
Project Management
PMP

Summary

IT Program Delivery Lead

Brooksource

Fortune 50 Health Insurance Client

Position Overview

The Program Delivery Lead will play a highly visible role within the Enterprise AI organization, supporting the delivery and operational execution of strategic AI products, reusable platform capabilities, and cross-functional technology initiatives. This role serves as a strategic delivery leader and trusted consultant, partnering closely with Enterprise AI leadership, Product Management, Engineering, and business stakeholders to drive execution, establish governance, manage dependencies, and ensure alignment to business objectives.

The ideal candidate brings a strong consulting and digital transformation background, with the ability to operate effectively in ambiguous and evolving environments. This person will be comfortable engaging with senior leaders, challenging assumptions, identifying gaps, facilitating decisions, and elevating conversations beyond the project plan to help stakeholders make informed decisions and drive outcomes.

The Enterprise AI organization is supporting approximately nine strategic products, with individual Program Delivery Leads typically supporting two to three initiatives at a time. These are highly visible assignments with significant exposure to Directors, VPs, and other senior stakeholders.

Key Responsibilities

Lead complex, cross-functional programs and strategic initiatives from planning through execution and delivery.
Partner directly with Enterprise AI leadership and Directors to establish delivery strategies, operating models, governance structures, and execution rhythms.
Serve as a trusted advisor to stakeholders, bringing strategic perspective and helping teams navigate complex or ambiguous challenges.
Drive alignment across Product, Engineering, Technology, Operations, and business stakeholders.
Establish and maintain program governance, accountability models, operating cadences, and executive reporting.
Identify and proactively manage risks, dependencies, organizational barriers, and cross-functional challenges.
Facilitate executive-level discussions, decision-making, and alignment across competing priorities.
Translate complex business and technical concepts into clear, actionable plans and communications.
Elevate issues and opportunities beyond the project level to identify broader organizational impacts and solutions.
Coordinate multiple workstreams and ensure delivery remains aligned to business objectives and expected outcomes.
Challenge assumptions, identify gaps, and bring structure and clarity to evolving initiatives.
Support the development and evolution of Enterprise AI delivery practices, processes, and operating models.
Partner with Product and Engineering leadership to ensure effective execution of enterprise AI products and capabilities.
Communicate program status, risks, decisions, and strategic considerations to Director- and VP-level audiences.

Required Qualifications

6+ years of experience in program delivery, technology transformation, consulting, PMO leadership, or strategic delivery within complex organizations.
5+ years of consulting experience, ideally supporting digital transformation, technology modernization, enterprise transformation, or operating model initiatives.
Proven experience leading complex, cross-functional initiatives through influence, governance, collaboration, and stakeholder alignment.
Strong experience partnering with senior business and technology leaders, including Director- and VP-level stakeholders.
Demonstrated ability to operate effectively in ambiguous environments and bring structure, clarity, and accountability to complex initiatives.
Strong strategic thinking and the ability to understand the broader business context beyond the project plan.
Exceptional communication, facilitation, negotiation, and stakeholder management skills.
Ability to translate effectively between business, product, engineering, and operational teams.
Experience establishing governance frameworks, operating rhythms, accountability models, and execution processes.
Experience leading large-scale technology, digital, data, AI, platform, product, or business transformation initiatives.
Bachelor's degree or equivalent experience.
PMP, PgMP, SAFe, or comparable program/project management certification preferred.

Preferred Qualifications

Experience supporting AI, artificial intelligence, advanced analytics, data, automation, or emerging technology initiatives.
Demonstrated aptitude for AI and familiarity with AI-enabled products, machine learning concepts, data-driven solutions, or modern technology delivery practices.
Experience working within product-centric and Agile delivery environments.
Experience supporting shared platforms, enterprise capabilities, or reusable technology services.
Familiarity with modern cloud, data, analytics, and AI ecosystems.
Experience within healthcare, payer, or other highly regulated industries.
Experience using AI-enabled productivity and delivery acceleration tools.
Experience working in large, complex enterprise environments.

Ideal Candidate Profile

The ideal candidate is a consultant at heart who knows how to drive delivery. They are strategic, collaborative, and comfortable operating at the intersection of business and technology. They do not need to be the person solving the technical problem. Instead, they excel at bringing the right people together, asking the right questions, identifying gaps, creating alignment, and moving complex initiatives forward.

This person is comfortable interacting with senior leadership and can move seamlessly between strategic conversations with VPs and detailed execution discussions with Product and Engineering teams. They are proactive, confident, highly collaborative, and able to influence outcomes without relying solely on formal authority.

A strong background in digital transformation consulting, coupled with formal program/project management experience such as a PMP, will be highly valuable.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10110651
Position Id: a1Wcv0000010IXREA2
Posted 4 days ago

Company Info

About Brooksource

Here at Brooksource, relationships are at the center of everything we do. Since 2000, we have established and maintained long-lasting relationships with our clients and consultants to create an unparalleled experience. Brooksource is a trusted services provider that specializes in delivering Engineering and IT solutions for Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our Workforce Transformation program. As a certified partner for Salesforce, AWS, Microsoft, Google Cloud, and many other technology alliances, we are looking for professionals who want to be on the frontline of the latest trends in the industry.

We offer contract, contract-to-hire, and direct placement consultant opportunities, to provide a career path that can meet anyone's desires. The job search is hard, but you don’t have to do it alone! We know a successful partnership requires a good fit. Your personality, experience, and skill set are all important, contributing factors to that partnership. You can count on us to take the time to understand the type of technical and cultural fit that is right for you. As a Brooksource consultant, you will be provided with a comprehensive benefits plan, competitive compensation, and even paid time off!

Cyber Security Warning: Please be aware that all official Brooksource communications will ONLY come from emails displayed as [name]@brooksource.com. The use of any other domains is NOT an official Brooksource employee and could be fraudulent.

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Benefits & Perks:

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Partnerships:

Gold Microsoft Partner – Cloud Platform
Gold Microsoft Partner – Data Analytics
Silver Microsoft Partner – Data Platform
Silver Microsoft Partner – Security
Silver Microsoft Partner – Application Development
Silver Microsoft Partner – Data Center
AWS Partner
Salesforce Partner
Salesforce – Authorized Training Provider
Salesforce Talent Alliance Employer
Tableau Services Partner
Snowflake Partner
Google Cloud Platform (GCP) Services Partner

Awards (Extended):

Best Places to Work 2022, Charlotte Business Journal, 2022
Best Places to Work in Jacksonville, Jacksonville Business Journal, 2021
Best Places to Work in Jacksonville, Jacksonville Business Journal, 2020
Best Places to Work in Charlotte (#8 Small Business), Charlotte Business Journal, 2019
2019 Best Places Work in Kentucky, Kentucky Chamber of Commerce, 2019
Top Workplaces, Indy Star, 2019
Best Places to Work in Jacksonville, Jacksonville Business Journal, 2019
Best & Brightest Companies to Work For in the Nation, Best & Brightest, 2018
Top Work Places, Indy Star, 2018
Best Places to Work, Jacksonville Business Journal, 2018
Best Places to Work, Charlotte Business Journal, 2018
Best Places to Work in Kentucky (Small/Medium), Kentucky Society for Human Resource Management State Council and the Kentucky Chamber of Commerce, 2018
Milwaukee’s 2018 Best And Brightest Companies To Work For, Milwaukee's Best and Brightest Place to Work, 2018
Best Places to Work, Best Places to Work in Kentucky, 2017
Best Places to Work, Best Places to Work in Kentucky, 2016
Best Places to Work, Jacksonville Business Journal, 2016
Top Workplaces, The Indianapolis Star, 2016
Top Workplaces, Indianapolis Star, 2015
Best Places to Work, Charlotte Business Journal, 2015
Best Places to Work Atlanta, Atlanta Business Chronicle, 2014

Job Details

Skills

Health Insurance
Product Management
IT Operations
Reporting
Management
Decision-making
IT Transformation
PMO
Collaboration
Clarity
Strategic Thinking
Project Planning
Communication
Facilitation
Negotiations
Stakeholder Management
Product Engineering
Accountability
Business Transformation
SAFE
Advanced Analytics
Machine Learning (ML)
Agile
Cloud Computing
Data Analysis
Health Care
Artificial Intelligence
Productivity
Microsoft Excel
Leadership
Project Management
PMP

Health Insurance
Product Management
IT Operations
Reporting
Management
Decision-making
IT Transformation
PMO
Collaboration
Clarity
Strategic Thinking
Project Planning
Communication
Facilitation
Negotiations
Stakeholder Management
Product Engineering
Accountability
Business Transformation
SAFE
Advanced Analytics
Machine Learning (ML)
Agile
Cloud Computing
Data Analysis
Health Care
Artificial Intelligence
Productivity
Microsoft Excel
Leadership
Project Management
PMP

Summary

Lead complex, cross-functional programs and strategic initiatives from planning through execution and delivery.
Partner directly with Enterprise AI leadership and Directors to establish delivery strategies, operating models, governance structures, and execution rhythms.
Serve as a trusted advisor to stakeholders, bringing strategic perspective and helping teams navigate complex or ambiguous challenges.
Drive alignment across Product, Engineering, Technology, Operations, and business stakeholders.
Establish and maintain program governance, accountability models, operating cadences, and executive reporting.
Identify and proactively manage risks, dependencies, organizational barriers, and cross-functional challenges.
Facilitate executive-level discussions, decision-making, and alignment across competing priorities.
Translate complex business and technical concepts into clear, actionable plans and communications.
Elevate issues and opportunities beyond the project level to identify broader organizational impacts and solutions.
Coordinate multiple workstreams and ensure delivery remains aligned to business objectives and expected outcomes.
Challenge assumptions, identify gaps, and bring structure and clarity to evolving initiatives.
Support the development and evolution of Enterprise AI delivery practices, processes, and operating models.
Partner with Product and Engineering leadership to ensure effective execution of enterprise AI products and capabilities.
Communicate program status, risks, decisions, and strategic considerations to Director- and VP-level audiences.

Required Qualifications

6+ years of experience in program delivery, technology transformation, consulting, PMO leadership, or strategic delivery within complex organizations.
5+ years of consulting experience, ideally supporting digital transformation, technology modernization, enterprise transformation, or operating model initiatives.
Proven experience leading complex, cross-functional initiatives through influence, governance, collaboration, and stakeholder alignment.
Strong experience partnering with senior business and technology leaders, including Director- and VP-level stakeholders.
Demonstrated ability to operate effectively in ambiguous environments and bring structure, clarity, and accountability to complex initiatives.
Strong strategic thinking and the ability to understand the broader business context beyond the project plan.
Exceptional communication, facilitation, negotiation, and stakeholder management skills.
Ability to translate effectively between business, product, engineering, and operational teams.
Experience establishing governance frameworks, operating rhythms, accountability models, and execution processes.
Experience leading large-scale technology, digital, data, AI, platform, product, or business transformation initiatives.
Bachelor's degree or equivalent experience.
PMP, PgMP, SAFe, or comparable program/project management certification preferred.

Preferred Qualifications

Experience supporting AI, artificial intelligence, advanced analytics, data, automation, or emerging technology initiatives.
Demonstrated aptitude for AI and familiarity with AI-enabled products, machine learning concepts, data-driven solutions, or modern technology delivery practices.
Experience working within product-centric and Agile delivery environments.
Experience supporting shared platforms, enterprise capabilities, or reusable technology services.
Familiarity with modern cloud, data, analytics, and AI ecosystems.
Experience within healthcare, payer, or other highly regulated industries.
Experience using AI-enabled productivity and delivery acceleration tools.
Experience working in large, complex enterprise environments.

Dice Id: 10110651
Position Id: a1Wcv0000010IXREA2
Posted 4 days ago

Company Info

About Brooksource

Pay Disclaimer:

Partnerships:

Gold Microsoft Partner – Cloud Platform
Gold Microsoft Partner – Data Analytics
Silver Microsoft Partner – Data Platform
Silver Microsoft Partner – Security
Silver Microsoft Partner – Application Development
Silver Microsoft Partner – Data Center
AWS Partner
Salesforce Partner
Salesforce – Authorized Training Provider
Salesforce Talent Alliance Employer
Tableau Services Partner
Snowflake Partner
Google Cloud Platform (GCP) Services Partner

Awards (Extended):

Best Places to Work 2022, Charlotte Business Journal, 2022
Best Places to Work in Jacksonville, Jacksonville Business Journal, 2021
Best Places to Work in Jacksonville, Jacksonville Business Journal, 2020
Best Places to Work in Charlotte (#8 Small Business), Charlotte Business Journal, 2019
2019 Best Places Work in Kentucky, Kentucky Chamber of Commerce, 2019
Top Workplaces, Indy Star, 2019
Best Places to Work in Jacksonville, Jacksonville Business Journal, 2019
Best & Brightest Companies to Work For in the Nation, Best & Brightest, 2018
Top Work Places, Indy Star, 2018
Best Places to Work, Jacksonville Business Journal, 2018
Best Places to Work, Charlotte Business Journal, 2018
Best Places to Work in Kentucky (Small/Medium), Kentucky Society for Human Resource Management State Council and the Kentucky Chamber of Commerce, 2018
Milwaukee’s 2018 Best And Brightest Companies To Work For, Milwaukee's Best and Brightest Place to Work, 2018
Best Places to Work, Best Places to Work in Kentucky, 2017
Best Places to Work, Best Places to Work in Kentucky, 2016
Best Places to Work, Jacksonville Business Journal, 2016
Top Workplaces, The Indianapolis Star, 2016
Top Workplaces, Indianapolis Star, 2015
Best Places to Work, Charlotte Business Journal, 2015
Best Places to Work Atlanta, Atlanta Business Chronicle, 2014

ServiceNow SPO Delivery Lead

Remote

•

Today

ServiceNow SPO Delivery Lead Location: Remote Compensation Range: $82 - $91 per hour (Final compensation will be dependent on skillset and experience) ABOUT THE ROLE Our client, a leading system integrator, is seeking a ServiceNow SPO Delivery Lead to oversee the end-to-end delivery of a complex, global Source-to-Pay Operations (SPO) implementation for a major enterprise information management and secure storage services company. This role involves managing project scope, schedule, risks, de

Contract

$82.00 - $91.00

Program Delivery Lead

Skills

Summary

Dice Job Match Score™

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Program Delivery Lead

Brooksource

Job Details

Skills

Summary

Company Info

About Brooksource

Dice Job Match Score™

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