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Avaya UC Infrastructure Engineer

Bowhead

Lakehurst, New Jersey • Today

Full-time

Hiring - Ribbon Communications Session Border Controller (SBC) SME - Remote - Full Time

BizTech Fusion

Remote • 16d ago

Easy Apply

Full-time

$65 - $75

Project Manager

GDH

Remote • 18d ago

Easy Apply

Contract, Third Party

Depends on Experience

Contact Center Engineer (ACD / Telephony)

Voto Consulting LLC

Remote • 20d ago

Easy Apply

Contract, Third Party

Depends on Experience

Principal Infrastructure Engineer

Sanford Health

Remote or Sioux Falls, South Dakota • Today

Full-time

USD 49.50 - 81.50 per hour

Infrastructure Engineer

QTech US Inc

Remote or Richmond, Virginia • Today

Contract

$DOE

Infrastructure Engineer

Onebrief, Inc

Remote • Today

Full-time

USD 180,000.00 - 290,000.00 per year

Staff Infrastructure Engineer

Onebrief, Inc

Remote • Today

Full-time

USD 205,000.00 - 255,000.00 per year

Principal Infrastructure Engineer

Onebrief, Inc

Remote • Today

Full-time

USD 240,000.00 - 290,000.00 per year

Unified Communications Engineer

ASM Research

Remote • Today

Full-time

Senior Site Reliability Engineer (Linux)

Info Way Solutions

Remote • 4d ago

Easy Apply

Contract, Third Party

60 - 65

Senior Manager - Unified Communications Operations (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina • Today

Full-time

depends on experience

Senior Manager - Unified Communications Operations (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina • Today

Full-time

depends on experience

Senior Manager - Unified Communications Operations (Remote)

First-Citizens Bank & Trust Company

Remote or Arizona • Today

Full-time

depends on experience

Senior Manager - Unified Communications Operations (Remote)

First-Citizens Bank & Trust Company

Remote or Texas • Today

Full-time

depends on experience

SRE Engineer

Info Way Solutions

Remote • 3d ago

Easy Apply

Contract

55 - 60

Principal Engineer - Systems

Enterprise Holdings

Remote or St. Louis, Missouri • Today

Full-time

Senior CCaaS Engineer with a NICE CXONE background

Combined Computer Resources

Remote • 5d ago

Easy Apply

Contract

Depends on Experience

Data Engineer 4 - Enterprise Data and Analytics - FT - Remote

University of California, Irvine

Remote or Irvine, California • Today

Full-time

Infrastructure specialist

Kyndryl

Remote or Rhode Island • Today

Full-time

CCAI Enterprise solutions architect - Remote

HPTech Inc.

Remote • Today

Easy Apply

Contract

Depends on Experience

Data Centre Remote Field Service Engineer (L1)

NTT DATA, Inc.

Remote or Pennsylvania • Today

Full-time

Data Centre Remote Hands Engineer

NTT DATA, Inc.

Remote or Pennsylvania • Today

Full-time

Software Engineer, Lifecycle

Upstart

Remote • Today

Full-time

Compensation information provided in the description

VP, Infrastructure Engineering

HubSpot

Remote • Today

Full-time

USD 401,895.00 - 643,005.00 per year

SDC CE Infrastructure Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 90,000.00 - 115,200.00 per year

Remote Senior JavaScript/React Engineer

TURING ENTERPRISES, INC.

Remote • 3d ago

Easy Apply

Contract

200 - 300

Site Reliability Engineer – Kubernetes Platform (FedRAMP High / IL5)

SDH Systems

Remote • 6d ago

Easy Apply

Contract

Sr. AWS Developer

NeuraFlash, Part of Accenture

Remote • Today

Full-time

Senior Site Reliability Engineer (SRE) – Kubernetes Platform

Spiceorb

Remote • 26d ago

Easy Apply

Contract

50 - 55

Job Details

Skills

Management
Documentation
Reporting
Leadership
Database Administration
Repair
Network
Recovery
Computer Hardware
Technical Training
Computer Networking
Information Technology
Network Design
Configuration Management
Content Management
Change Management
Unified Communications
Switches
Database
Backup Administration
System Administration
Technical Writing
Telecommunications
Microsoft Office
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Security Clearance
PASS

Management
Documentation
Reporting
Leadership
Database Administration
Repair
Network
Recovery
Computer Hardware
Technical Training
Computer Networking
Information Technology
Network Design
Configuration Management
Content Management
Change Management
Unified Communications
Switches
Database
Backup Administration
System Administration
Technical Writing
Telecommunications
Microsoft Office
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Security Clearance
PASS

Summary

Overview

Avaya UC Infrastructure Engineer (2026-24845-F):

Bowhead seeks an experienced Avaya UC Infrastructure Engineer to support Base Telecommunications System operations at Joint Base McGuire-Dix-Lakehurst, NJ. The Avaya UC Infrastructure Engineer will provide technical expertise in the operation, maintenance, and troubleshooting of Avaya switching systems and associated telecommunications infrastructure supporting mission-critical voice services.

This position serves as a key technical resource responsible for maintaining switching systems and supporting telecommunications operations in accordance with contract requirements.

Responsibilities

Essential functions will include:

Perform system administration and operational maintenance in accordance with telecommunications operations and maintenance requirements with little to no oversight.
Manage software updates, configuration changes, and system upgrades associated with voice infrastructure.
Document maintenance actions, system changes, and troubleshooting activities in accordance with contract documentation requirements and report to leadership.
Operate and maintain the Avaya CM10 switching system and associated telecommunications infrastructure.
Support configuration, troubleshooting, and restoration of voice services within the Base Telecommunications System.
Perform system backups, database administration, and system configuration management for switching equipment.
Responsible for troubleshooting and repair of telecommunications outages, trouble tickets, and service disruptions.
Coordinate with telecommunications technicians and network personnel to resolve voice system issues and restore services.
Maintain switching equipment and associated hardware in accordance with manufacturer technical manuals and contract requirements.
Support adds, moves, changes, and deletions of telephone circuits and services.
Other duties as assigned.

Qualifications

Education
- High school diploma or equivalent required.
- Technical training in telecommunications, networking, or information technology is preferred.
Years of experience
- Minimum of ten years of experience supporting telecommunications switching systems or voice network infrastructure.
- Experience operating and maintaining enterprise voice systems or telecommunications switching platforms is required.
Required skills or certifications
- Demonstrated experience operating and maintaining Avaya CM10 switching systems.
- Working knowledge of telecommunications switching systems and associated voice infrastructure.
- Ability to perform system configuration, troubleshooting, and operational maintenance of enterprise voice systems.
- Knowledge of telecommunications operations and maintenance procedures supporting voice and unified communications systems.
- Ability to diagnose and resolve telecommunications service outages and switching system faults.
- Familiarity with telecommunications databases, system backups, and system administration processes.
- Ability to read and interpret telecommunications technical documentation and system diagrams.
- Strong technical troubleshooting skills and ability to work in mission-critical telecommunications environments.
Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
Ability to communicate effectively with all levels of employees and outside contacts
Strong interpersonal skills and good judgment with the ability to work alone or as part of a team

Physical Demands:

Must be able to lift up to 50 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend and squat periodically

CLEARANCE REQUIREMENTS: There are currently no Security Clearance requirements for this position; however, candidates must be able to successfully pass a background check. Due to the location of this work, ship is required. Bowhead reserves the right to change this requirement if necessitated by business needs or contractual obligations.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183323
Position Id: 363d06f9a2b4da401be4a90e6e72136d
Posted 1 day ago

Fitment

Dice Job Match Score™

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New York, New York

•

Today

Description Position at New York City Transit JOB INFORMATION: Title: Telecommunications Associate (Voice/Data) Series Authority: TA/OA Department: Subways Division/Unit: Electronics Maintenance (EMD) / Telecommunications Location: 3300 Northern Blvd., Long Island City, NY Hours: Various Reporting Manager (if Applicable): Superintendent Deadline (if Applicable): 09/03/2026 CompensationAuthority - Union TA - DC37 OA - TWU Telecommunications Associate I (Voice) $59,346 (New Hire Rate: $51,605) $57

Full-time

USD 51,605.00 per year

Telecommunications Associate (Voice/Data) Series

Queens, New York

•

Today

Job ID: 16941 Business Unit: New York City Transit Location: Long Island City, NY, United States Regular/Temporary: Regular Department: NYC Transit Authority Date Posted: Aug 14, 2026 Description JOB INFORMATION: Title: Telecommunications Associate (Voice /Data ) Series Authority: TA/OA Department: Subways Division/Unit: Electronics Maintenance (EMD) / Telecommunications Location: 3300 Northern Blvd., Long Island City, NY Hours: Various Reporting Manager (if Applicable): Superintendent Deadlin

Full-time

USD 57,761.00 - 87,310.00 per year

Telecom Engineer - TCENGG 26-09739

New York, New York

•

Today

Job Title: Telecom Engineer Duration: 12 Months (35 Hours per Week) Location: Brooklyn & Bronx, NY (100% Onsite Secure Facilities) Job Description:We are seeking a skilled Telecom Engineer to support and maintain enterprise telecommunications infrastructure across multiple locations. This role involves hands-on support, system administration, vendor coordination, and infrastructure management to ensure reliable and efficient telecom services. The position requires working onsite, including suppo

Easy Apply

Contract, Third Party

Depends on Experience

Voice Network Engineer

Malvern, Pennsylvania

•

Today

Description We are looking for a Voice Network Engineer to join a contract opportunity with the potential for a permanent role supporting enterprise voice, collaboration, and network services in Pennsylvania. This position plays a key role in keeping Cisco-based infrastructure stable, secure, and highly available while improving communication platforms used across the organization. The ideal candidate brings strong hands-on experience with routing, switching, unified communications, cloud collab

Easy Apply

Full-time