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Remote Support Technician

MANTECH

McLean, Virginia • Today

Full-time

Remote Network Support Technician

Allied Universal

Remote or Las Vegas, Nevada • Today

Full-time

USD 27.76 per hour

Deskside Support Technician

System One

Washington, District of Columbia • 16d ago

Easy Apply

Contract

$42.66

IT Support Technician II

System One

Washington, District of Columbia • Yesterday

Easy Apply

Contract

$28.54

Desktop Support Technician

TEKsystems c/o Allegis Group

Rockville, Maryland • Today

Full-time

USD 25.00 - 30.00 per hour

Desktop Support Technician

Howard University

Washington, District of Columbia • Today

Full-time

USD 72,727.00 - 80,000.00 per year

Desktop Support Technician

Harris Corporation

Herndon, Virginia • Today

Full-time

USD 68,500.00 - 127,000.00 per year

Desktop Support Technician, Senior

LCG

Rockville, Maryland • Today

Full-time

USD 58,000.00 - 66,000.00 per year

Desktop Support Technician, Associate

LCG

Bethesda, Maryland • Today

Full-time

USD 28.00 - 32.00 per hour

IT Hardware Support Technician

Visionsoft International

Hybrid in Bethesda, Maryland • 16d ago

Easy Apply

Contract

Depends on Experience

Hardware Support Technician - In Person Interview in Rockville MD

Visionsoft International

Rockville, Maryland • 20d ago

Easy Apply

Contract

Depends on Experience

IT Support Technician (Part-Time, REMOTE)

Connection

Remote • Today

Part-time

USD 38.00 - 40.00 per hour

Executive IT Technician: VIP Support Specialist

Evolver

Washington, District of Columbia • Today

Full-time

Dedicated IT Support Technician (2026-172)

Acclaim Technical Services

Tysons, Virginia • Today

Full-time

USD 125,000.00 - 135,000.00 per year

Site Support Technician (US Travel)

GDH

Remote • Today

Easy Apply

Contract, Third Party

Depends on Experience

IT Executive Support Technician II

Sierra Nevada Corporation

Arlington, Virginia • Today

Full-time

System Support Technician (Remote environment)

Remote or Tennessee • Today

Full-time

Desktop Support Technician - $41 CTC - REMOTE (CURRENT WI Resident)

Chandra Technologies, Inc.

Remote • 3d ago

Easy Apply

Contract, Third Party

Depends on Experience

MSP Tier 2 IT Support Technician -Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 28.00 - 36.00 per hour

A/V Technician II

INSPYR Solutions

Bowie, Maryland • 15d ago

Easy Apply

Full-time

$25 - $35

Desktop Support Technician / Onsite in Scottsdale

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Contract

$25 - $29

Desktop Support Technician

Motion Recruitment Partners, LLC

Remote or Laconia, New Hampshire • Today

Easy Apply

Contract

Imaging Technician (DC)

System One

Dulles, Virginia • Today

Easy Apply

Contract

Depends on Experience

Technical Analyst, Pharmacy Support-Remote [Sa-Tu 10a-8:30p CST]

ScriptPro

Remote • Today

Full-time

USD 24.00 - 27.00 per hour

Technical Analyst, Pharmacy Support-Remote [Su-We 8p-6:30a CST]

ScriptPro

Remote • Today

Full-time

USD 24.00 - 27.00 per hour

IT Support Technician (ITST2)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 50,412.00 - 66,072.00 per year

Desktop/End User Support Technician

Humana Inc

Remote or Florida • Today

Full-time

USD 44,900.00 - 60,200.00 per year

Desktop Support Technician II (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 24.45 per hour

Desktop Support Technician I (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 22.22 per hour

IT Specialist / Helpdesk Technician - Remote

Connection

Remote • Today

Full-time

Job Details

Skills

Remote Support
IT Infrastructure
ITIL
Issue Tracking
Remote Desktop
Tier 3
Productivity
Collaboration
Network
Systems Engineering
Application Development
Recovery
Documentation
Training
Preventive Maintenance
Project Management
Performance Management
Computer Hardware
Telecommunications
Active Directory
Debugging
Microsoft Windows
Microsoft Office
TCP/IP
Computer Networking
Laptop
Technical Support
Identity Management
ServiceNow
IT Service Management
Communication
Microsoft Exchange
Adaptability
Security Clearance
Management

Remote Support
IT Infrastructure
ITIL
Issue Tracking
Remote Desktop
Tier 3
Productivity
Collaboration
Network
Systems Engineering
Application Development
Recovery
Documentation
Training
Preventive Maintenance
Project Management
Performance Management
Computer Hardware
Telecommunications
Active Directory
Debugging
Microsoft Windows
Microsoft Office
TCP/IP
Computer Networking
Laptop
Technical Support
Identity Management
ServiceNow
IT Service Management
Communication
Microsoft Exchange
Adaptability
Security Clearance
Management

Summary

MANTECH seeksa motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work collaboratively in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0?2 incidents and requests, supporting IT infrastructure and mission-critical applications with thorough problem identification and follow-up.

Responsibilities include, but are not limited to:

Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking.
Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support.
Provide user support and basic training for common applications, system procedures, and office productivity tools.
Collaborate with cross-functional IT teams?including network, systems engineering, and application development?to restore services and address complex problems.
Manage user accounts, access permissions, and perform special administrative tasks while maintaining clear documentation and adhering to security protocols.
Work required shift from 9:30AM ? 6:00PM Monday through Friday, as part of a coverage team operating 24x7 support, to include holidays. Training shift will be 6:00 AM ? 2:30PM, 7:00 AM ? 3:30PM, or 8:00 AM ? 4:30 PM (dependent on trainers? availability) Monday through Friday for the first 2-3+ weeks in McLean, VA.

Minimum Qualifications:

High School Diploma with 4+ years of experience, an Associate?s Degree with 2+ years of experience, or a Bachelor?s Degree.
Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications.
Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging techniques.
Experience supporting Windows 10, Microsoft Office 2016 or later, and common business applications.
Familiarity with TCP/IP, general networking issues, virus scanning services, and desktop/laptop/peripheral support.

Preferred Qualifications:

Related work experience in a technical help desk position.
Special non-commercial systems administrator experience (access management/file transfer).
Experience with ServiceNow ITSM & ITBM.
Strong communication skills and the ability to exchange accurate information with coworkers, management, and customers.
Adaptability to quickly changing tasks and requirements, and eagerness to learn new skills while on the job.

Clearance Requirements:

Must have a current/active TS/SCI with Polygraph.

Physical Requirements:

Must be able to remain in a stationary position at least 50% of the time.
Constantly operate a computer, phone, and other office equipment for extended periods of time.
Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: appfeed
Position Id: 22541_65597
Posted 2 hours ago

Fitment

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Service Desk Tier 2

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Help Desk Technician

Washington, District of Columbia

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Overview We are seeking a dedicated Help Desk Support Technician to join our team. The ideal candidate will have knowledge in supporting various operating systems for computers and software, possess strong written and verbal communication skills, and be able to work a full-time schedule on-site in Washington, DC. Work Location: Washington, DC Work Arrangement: Onsite Clearance: Must have an active Secret clearance Responsibilities Essential Duties & Responsibilities: Responsibilities inclu

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MSP System Administrator

Sterling, Virginia

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About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. We provide executive-level, white-glove support. Opening Solvere One is seeking highly qualified Sy

Full-time

USD 70,000.00 - 95,000.00 per year

Job Details

Skills

Remote Support
IT Infrastructure
ITIL
Issue Tracking
Remote Desktop
Tier 3
Productivity
Collaboration
Network
Systems Engineering
Application Development
Recovery
Documentation
Training
Preventive Maintenance
Project Management
Performance Management
Computer Hardware
Telecommunications
Active Directory
Debugging
Microsoft Windows
Microsoft Office
TCP/IP
Computer Networking
Laptop
Technical Support
Identity Management
ServiceNow
IT Service Management
Communication
Microsoft Exchange
Adaptability
Security Clearance
Management

Remote Support
IT Infrastructure
ITIL
Issue Tracking
Remote Desktop
Tier 3
Productivity
Collaboration
Network
Systems Engineering
Application Development
Recovery
Documentation
Training
Preventive Maintenance
Project Management
Performance Management
Computer Hardware
Telecommunications
Active Directory
Debugging
Microsoft Windows
Microsoft Office
TCP/IP
Computer Networking
Laptop
Technical Support
Identity Management
ServiceNow
IT Service Management
Communication
Microsoft Exchange
Adaptability
Security Clearance
Management

Summary

Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking.
Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support.
Provide user support and basic training for common applications, system procedures, and office productivity tools.
Collaborate with cross-functional IT teams?including network, systems engineering, and application development?to restore services and address complex problems.
Manage user accounts, access permissions, and perform special administrative tasks while maintaining clear documentation and adhering to security protocols.
Work required shift from 9:30AM ? 6:00PM Monday through Friday, as part of a coverage team operating 24x7 support, to include holidays. Training shift will be 6:00 AM ? 2:30PM, 7:00 AM ? 3:30PM, or 8:00 AM ? 4:30 PM (dependent on trainers? availability) Monday through Friday for the first 2-3+ weeks in McLean, VA.

Minimum Qualifications:

High School Diploma with 4+ years of experience, an Associate?s Degree with 2+ years of experience, or a Bachelor?s Degree.
Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications.
Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging techniques.
Experience supporting Windows 10, Microsoft Office 2016 or later, and common business applications.
Familiarity with TCP/IP, general networking issues, virus scanning services, and desktop/laptop/peripheral support.

Preferred Qualifications:

Related work experience in a technical help desk position.
Special non-commercial systems administrator experience (access management/file transfer).
Experience with ServiceNow ITSM & ITBM.
Strong communication skills and the ability to exchange accurate information with coworkers, management, and customers.
Adaptability to quickly changing tasks and requirements, and eagerness to learn new skills while on the job.

Clearance Requirements:

Must have a current/active TS/SCI with Polygraph.

Physical Requirements:

Must be able to remain in a stationary position at least 50% of the time.
Constantly operate a computer, phone, and other office equipment for extended periods of time.
Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers.

Dice Id: appfeed
Position Id: 22541_65597
Posted 2 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

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Similar Jobs

Service Desk Tier 2

Washington, District of Columbia

•

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Full-time

Systems Administrator - Active Security Clearance

Reston, Virginia

•

Today

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Help Desk Technician

Washington, District of Columbia

•

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USD 37.76 per hour

MSP System Administrator

Sterling, Virginia

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Today

Full-time

USD 70,000.00 - 95,000.00 per year