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Remote Support technician

MANTECH

McLean, Virginia • Today

Full-time

Deskside Support Technician

System One

Washington, District of Columbia • 2d ago

Easy Apply

Contract

$42.66

Deskside Support Technician (Tier II)

System One

Washington, District of Columbia • 2d ago

Easy Apply

Contract

$46.54

Federal Installation Support Service Technician-100% onsite

Beacon Hill

Manassas, Virginia • Today

Easy Apply

Full-time

$130000 - $150000 per annum

Desktop Support Technician

NCI Information Systems, Inc.

Remote or Washington, District of Columbia • Today

Full-time

USD 22.22 per hour

Deskside Support Technician Lead

SAIC

Washington, District of Columbia • Today

Full-time

USD 80,001.00 - 120,000.00 per year

Desktop Support Technician

Howard University

Washington, District of Columbia • Today

Full-time

USD 72,727.00 - 80,000.00 per year

Desktop/Field Support Technician

Koniag, Inc.

Washington, District of Columbia • Today

Full-time

USD 28.84 - 39.42 per hour

Desktop Support Technician, Senior

LCG

Rockville, Maryland • Today

Full-time

USD 58,000.00 - 66,000.00 per year

IT Support Technician

SpaceX

Washington, District of Columbia • Today

Full-time

USD 29.00 - 35.00 per hour

IT Support Technician, VIP Support

SpaceX

Washington, District of Columbia • Today

Full-time

USD 29.00 - 35.00 per hour

Deskside Support Technician

SAIC

Washington, District of Columbia • Today

Full-time

USD 40,001.00 - 80,000.00 per year

Deskside Support Technician

SAIC

Washington, District of Columbia • Today

Full-time

USD 40,001.00 - 80,000.00 per year

Dedicated IT Support Technician (2026-172)

Acclaim Technical Services

Tysons, Virginia • Today

Full-time

USD 125,000.00 - 135,000.00 per year

Senior Data Center Support Services Technician - Washington Vets to Tech (WaV2T)

Oracle Corporation

Ashburn, Virginia • Today

Full-time

USD 27.64 - 56.83 per hour

MSP Tier 2 IT Support Technician -Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 28.00 - 36.00 per hour

Desktop Support Technician

Motion Recruitment Partners, LLC

Remote or Chicago, Illinois • Today

Easy Apply

Contract

Technical Analyst, Pharmacy Support-Remote [Sa-Tu 10a-8:30p CST]

ScriptPro

Remote or Mission, Kansas • Today

Full-time

USD 24.00 - 27.00 per hour

Technical Analyst, Pharmacy Support-Remote [Tu-Fr 8p-6:30a CST]

ScriptPro

Remote • Today

Full-time

USD 24.00 - 27.00 per hour

ICT Support Technician-Lewisville,TX

Motion Recruitment Partners, LLC

Remote or Lewisville, Texas • Today

Easy Apply

Contract

Manufacturing Technician – Level 2

First Tek, Inc.

Elkridge, Maryland • 15d ago

Easy Apply

Full-time

Depends on Experience

Computer Technician Mid-Level

Decisionpoint Corporation

Washington, District of Columbia • Today

Full-time

Senior Commercial HVAC Technician

Jobot

Laurel, Maryland • Today

Full-time

USD 90,000.00 - 125,000.00 per year

Manufacturing Technician

First Tek, Inc.

Elkridge, Maryland • 15d ago

Easy Apply

Full-time

Depends on Experience

Help Desk Technician (REMOTE)

CALIBRE

Remote • Today

Full-time

USD 40,000.00 - 50,000.00 per year

Network Technician

System One

Hybrid in Washington, District of Columbia • 9d ago

Easy Apply

Contract

$36.03

Data Center Technician - Remote (GA)

Kforce Technology Staffing

Remote or Lithia Springs, Georgia • Today

Contract

$43 - $65 hourly

AV Technician

System One

Washington, District of Columbia • 15d ago

Easy Apply

Contract

$36.8

Resource Fulfillment Technician

Evolver

Washington, District of Columbia • Today

Full-time

IT Helpdesk Technician II Service Center

Chenega MIOS

Washington, District of Columbia • Today

Full-time

USD 26.44 per hour

Job Details

Skills

Remote Support
IT Infrastructure
ITIL
Issue Tracking
Remote Desktop
Tier 3
Productivity
Collaboration
Network
Systems Engineering
Application Development
Recovery
Documentation
Training
Preventive Maintenance
Project Management
Performance Management
Computer Hardware
Telecommunications
Active Directory
Debugging
Microsoft Windows
Microsoft Office
TCP/IP
Computer Networking
Laptop
Technical Support
Identity Management
ServiceNow
IT Service Management
Communication
Microsoft Exchange
Adaptability
Security Clearance
Management

Remote Support
IT Infrastructure
ITIL
Issue Tracking
Remote Desktop
Tier 3
Productivity
Collaboration
Network
Systems Engineering
Application Development
Recovery
Documentation
Training
Preventive Maintenance
Project Management
Performance Management
Computer Hardware
Telecommunications
Active Directory
Debugging
Microsoft Windows
Microsoft Office
TCP/IP
Computer Networking
Laptop
Technical Support
Identity Management
ServiceNow
IT Service Management
Communication
Microsoft Exchange
Adaptability
Security Clearance
Management

Summary

MANTECH seeksa motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work collaboratively in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0?2 incidents and requests, supporting IT infrastructure and mission-critical applications with thorough problem identification and follow-up.

Responsibilities include, but are not limited to:

Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking.
Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support.
Provide user support and basic training for common applications, system procedures, and office productivity tools.
Collaborate with cross-functional IT teams?including network, systems engineering, and application development?to restore services and address complex problems.
Manage user accounts, access permissions, and perform special administrative tasks while maintaining clear documentation and adhering to security protocols.
Work required shift from 9:30 AM to 6:00 PM as part of a coverage team operating 24x7 support, to include holidays. Training shift will be 6:00 AM ? 2:30PM, 7:00 AM ? 3:30PM or 8:00 AM ? 4:30 PM Monday through Friday for the first 6-8+ weeks.

Minimum Qualifications:

High School Diploma with 4+ years of experience, an Associate?s Degree with 2+ years of experience, or a Bachelor?s Degree with 0+ years of experience.
Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications.
Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging techniques.
Experience supporting Windows 10, Microsoft Office 2016 or later, and common business applications.
Familiarity with TCP/IP, general networking issues, virus scanning services, and desktop/laptop/peripheral support.

Preferred Qualifications:

Related work experience in a technical help desk position.
Special non-commercial systems administrator experience (access management/file transfer).
Experience with ServiceNow ITSM & ITBM.
Strong communication skills and the ability to exchange accurate information with coworkers, management, and customers.
Adaptability to quickly changing tasks and requirements, and eagerness to learn new skills while on the job.

Clearance Requirements:

Must be able to obtain and maintain a TS/SCI with Polygraph.

Physical Requirements:

Must be able to remain in a stationary position at least 50% of the time.
Constantly operate a computer, phone, and other office equipment for extended periods of time.
Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: appfeed
Position Id: 22541_66207
Posted 21 hours ago

Fitment

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Job Details

Skills

Remote Support
IT Infrastructure
ITIL
Issue Tracking
Remote Desktop
Tier 3
Productivity
Collaboration
Network
Systems Engineering
Application Development
Recovery
Documentation
Training
Preventive Maintenance
Project Management
Performance Management
Computer Hardware
Telecommunications
Active Directory
Debugging
Microsoft Windows
Microsoft Office
TCP/IP
Computer Networking
Laptop
Technical Support
Identity Management
ServiceNow
IT Service Management
Communication
Microsoft Exchange
Adaptability
Security Clearance
Management

Remote Support
IT Infrastructure
ITIL
Issue Tracking
Remote Desktop
Tier 3
Productivity
Collaboration
Network
Systems Engineering
Application Development
Recovery
Documentation
Training
Preventive Maintenance
Project Management
Performance Management
Computer Hardware
Telecommunications
Active Directory
Debugging
Microsoft Windows
Microsoft Office
TCP/IP
Computer Networking
Laptop
Technical Support
Identity Management
ServiceNow
IT Service Management
Communication
Microsoft Exchange
Adaptability
Security Clearance
Management

Summary

Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking.
Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support.
Provide user support and basic training for common applications, system procedures, and office productivity tools.
Collaborate with cross-functional IT teams?including network, systems engineering, and application development?to restore services and address complex problems.
Manage user accounts, access permissions, and perform special administrative tasks while maintaining clear documentation and adhering to security protocols.
Work required shift from 9:30 AM to 6:00 PM as part of a coverage team operating 24x7 support, to include holidays. Training shift will be 6:00 AM ? 2:30PM, 7:00 AM ? 3:30PM or 8:00 AM ? 4:30 PM Monday through Friday for the first 6-8+ weeks.

Minimum Qualifications:

High School Diploma with 4+ years of experience, an Associate?s Degree with 2+ years of experience, or a Bachelor?s Degree with 0+ years of experience.
Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications.
Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging techniques.
Experience supporting Windows 10, Microsoft Office 2016 or later, and common business applications.
Familiarity with TCP/IP, general networking issues, virus scanning services, and desktop/laptop/peripheral support.

Preferred Qualifications:

Related work experience in a technical help desk position.
Special non-commercial systems administrator experience (access management/file transfer).
Experience with ServiceNow ITSM & ITBM.
Strong communication skills and the ability to exchange accurate information with coworkers, management, and customers.
Adaptability to quickly changing tasks and requirements, and eagerness to learn new skills while on the job.

Clearance Requirements:

Must be able to obtain and maintain a TS/SCI with Polygraph.

Physical Requirements:

Must be able to remain in a stationary position at least 50% of the time.
Constantly operate a computer, phone, and other office equipment for extended periods of time.
Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers.

Dice Id: appfeed
Position Id: 22541_66207
Posted 21 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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