Role - Web Tech Manager for Web Maintenance Pod
Location – Miami. FL
Duration – 12+ months
Must have: own release readiness, guide the team, credible enough to step into escalations and debug themselves rather than routing every question to a developer
This role needs hands-on, technical, own deployments, and require 8+ years of experience,
Websites owned: currently running on Supernova, the modern target platform
Location: Onsite Miami, FL, reports to Web Tech Lead, leads a pod of 6-8 engineers
Role summary: Technically credible full-stack leader, able to personally read code, debug, and jump into escalations, while owning release readiness and day-to-day delivery for the pod
Key responsibilities:
- Own the pod''s incident and enhancement queue end to end, from intake through deployment and closure
- Personally investigate and diagnose hard production issues, reading code and logs rather than routing every question to a developer
- Drive release readiness and deployment sign-off across QA, staging, and production
- Guide, mentor, and balance workload across the pod''s developers and QA engineers
- Act as the client''s day-to-day technical point of contact, translating business priorities into engineering execution
- Partner with SRE/NOC on incident triage and drive root-cause follow-up on recurring issues
- Report status, risk, and escalations up to the Web Tech Lead
Nice to Have: AEM, Salsify, Salesforce, Algolia, Jenkins, AWS RDS, Datadog/New Relic/Splunk, cruise or hospitality domain experience
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