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Senior Manager, Tax Technology Consulting

Hybrid • Posted 3 hours ago • Updated 3 hours ago

Full Time

Remote

USD $158,000.00 - 211,750.00 per year

tax.com

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Job Details

Skills

IT Consulting
Operational Efficiency
Leadership
Customer Engagement
Accountability
Distribution
Performance Management
Partnership
Project Implementation
Software Implementation
Project Scoping
Resource Allocation
Technical Direction
Requirements Analysis
Process Modeling
System Integration Testing
Onboarding
Budget
Documentation
Billing
Forecasting
Customer Relationship Management (CRM)
Innovation
Business Strategy
Ideation
Testing
Business Process Management
Robotic Process Automation
Document Processing
Optical Character Recognition
Operational Excellence
Data Integrity
Reliability Engineering
Information Systems
Computer Science
Data Management
Process Improvement
Customer Facing
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Database
Project Management
Collaboration
Program Management
Communication
Analytical Skill
Problem Solving
Conflict Resolution
Finance
Management
Enterprise Software
Enterprise Resource Planning
Data Analysis
Accounting
Process Automation
Lean Methodology
VAT
Regulatory Compliance
Invoices
Real-time
Reporting
Taxes
PMP
Agile
Scrum
Lean Six Sigma
Certified Public Accountant
People Management
Supervision
Jersey
Recruiting
DICE

Summary

Why Ryan?

Hybrid Work Options
Award-Winning Culture
Generous Personal Time Off (PTO) Benefits
14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
Benefits Eligibility Effective Day One
401K with Employer Match
Tuition Reimbursement After One Year of Service
Fertility Assistance Program
Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Senior Manager, Business Solutions leads complex, technology-enabled implementation and innovation initiatives that support Ryan's service lines, proprietary platforms, and enterprise strategy. This role manages large-scale client and internal projects from scope definition through delivery, ensuring on-time, on-budget execution and high-quality outcomes. The Senior Manager translates business and technical requirements into scalable solutions that drive operational efficiency, client value, and measurable financial impact. Reporting to a leader within Business Solutions, this role combines program leadership, technical oversight, and client engagement to advance Ryan's digital transformation and innovation objectives.

Duties and responsibilities, as they align to Ryan's Key Results

People:

Creates a positive, accountable, and collaborative team environment aligned with Ryan's core values.
Leads, mentors, and develops professionals to ensure high performance and continuous growth.
Manages resource allocation, workload distribution, and performance management.
Creates and executes detailed project workplans, enforcing consistent methodologies and delivery standards.
Coordinates resources, timelines, and budgets across multiple concurrent implementation and innovation initiatives.
Builds strong internal partnerships to support seamless project execution.

Client:

Manages internal and external enterprise tax technology and software implementation projects to completion.
Defines project scope, tasks, timelines, budgets, and resource allocation while maintaining disciplined financial oversight.
Oversees functional and technical direction of projects, including detailed requirements analysis, process design, configuration, system integration, testing, deployment, and client onboarding.
Supports implementation of proprietary data products and enterprise tax automation platforms within the assigned practice or division.
Establishes processes to monitor adherence to project timelines and budgets and communicates variances proactively.
Prepares and reviews client deliverables, documentation, and engagement materials to ensure quality and accuracy.
Maintains master project resource plans and supports billing, forecasting, and financial tracking activities.
Maintains strong client relationships, responds to inquiries, and participates in proposals, engagement agreements, and onsite meetings.

Value:

Coordinates execution of innovation and digital transformation initiatives aligned with enterprise strategy.
Supports the ideation lifecycle by helping identify opportunities, scope solutions, and manage development through deployment.
Leads cross-functional teams in building, testing, and monitoring technology and automation solutions.
Applies tax and technology expertise to translate business requirements into scalable, risk-aware solutions.
Contributes to Business Process Management, Robotic Process Automation (RPA), Intelligent Document Processing (OCR/ICR), and other automation initiatives.
Ensures operational excellence through disciplined governance, quality controls, financial stewardship, and adherence to Firm standards.
Maintains data integrity, system reliability, and compliance with regulatory and security requirements.

Education and Experience:

Bachelor's degree in business, Accounting, Finance, Information Systems, Computer Science, or related field, or equivalent relevant experience.
Minimum of 7-10 years of experience leading enterprise software implementations, tax technology projects, or digital transformation initiatives.
Experience in consulting, implementation, enterprise systems, data management, process improvement, or tax-related environments preferred.
Demonstrated success managing complex, multi-workstream engagements in a client-facing environment.

Computer Skills:

Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
Experience working with enterprise systems, databases, reporting tools, project management platforms, or business applications.
Familiarity with project management tools and collaboration platforms preferred.

Required Skills:

Strong project and program management capabilities
Excellent written, verbal, and executive-level communication skills
Ability to lead cross-functional teams and influence stakeholders
Strong analytical and problem-solving skills
Ability to manage ambiguity and drive structured solutions
Financial and operational acumen
Ability to manage multiple priorities and meet deadlines

Preferred Skills:

Experience implementing enterprise software or automation solutions
Exposure to ERP systems or large-scale business platforms
Experience with data analysis, reporting, or data transformation initiatives
Knowledge of tax, accounting, or regulatory environments
Experience leading digital transformation or process automation initiatives
Familiarity with Agile, Scrum, Lean, or other structured project methodologies
Knowledge of complex VAT scenarios including reverse charge, triangulation, chain transactions, place of supply rules, imports, exports, and intra-community transactions.
Experience designing and implementing tax technology solutions supporting VAT determination, compliance, e-invoicing, real-time reporting, and digital tax mandates.

Certificates and Licenses:

Professional certifications such as PMP, Agile/Scrum certifications, Lean/Six Sigma, CPA, or other relevant industry credentials are preferred.
Valid driver's license may be required, depending on role assignment.

Supervisory Responsibilities:

This position may directly supervise team members and carry out supervisory responsibilities in accordance with Firm policies and applicable laws.

Compensation Pay Transparency:

For certain California based roles, the base salary hiring range for this position is $158,000.00 - $211,750.00
For other California based roles, the base salary hiring range for this position is $144,500.00 - $194,150.00
For Colorado based roles, the base salary hiring range for this position is $138,000.00 - $185,350.00
For Illinois based roles, the base salary hiring range for this position is $144,500.00 - $194,150.00
For other Illinois based roles, the base salary hiring range for this position is $138,000.00 - $185,350.00
For Maryland based roles, the base salary hiring range for this position is $138,000.00 - $185,350.00
For Massachusetts based roles, the base salary hiring range for this position is $144,500.00 - $194,150.00
For other Massachusetts based roles, the base salary hiring range for this position is $138,000.00 - $185,350.00
For New Jersey based roles, the base salary hiring range for this position is $158,000.00 - $211,750.00
For New York based roles, the base salary hiring range for this position is $158,000.00 - $211,750.00
For other New York based roles, the base salary hiring range for this position is $132,500.00 - $177,100.00
For Washington based roles, the base salary hiring range for this position is $144,500.00 - $194,150.00

Equal Opportunity Employer: disability/veteran

#LI-WG1

#DICE

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80177595A
Position Id: R0019832
Posted 3 hours ago

Company Info

About tax.com

At Ryan’s tax.com™ division, we fuse industry-leading tax expertise with cutting-edge technology development expertise and service delivery excellence. With a focus on innovation and collaboration, our team specializes in the development and deployment of business software designed to streamline and optimize management, compliance and operational tasks related to property tax, unclaimed property, transfer pricing, and indirect taxes as well as grants, credits, and incentives.

Ryan’s tax.com™ division is a growing team of more than 400 dedicated members who specialize in software design, development, user experience, customer support, training, and more and work in conjunction with Ryan’s global team of more than 5,000 professionals. Your skills and expertise, coupled with Ryan’s award-winning workplace culture, will help lead us in the next era of excellence.

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