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Midvale, Utah

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Today

Zions Bancorporation is seeking an Information Technology Operations Change Manager with ITIL, ITSM, and strong operational leadership experience to join the IT Service Management division as a hands-on player/coach. This role will play a pivotal role in advancing our IT Service Management processes, with a focus on simplifying workflows, reducing friction, leveraging automation, while remaining actively engaged in the day-to-day execution and improvement of the Change and Release process. Zion

Full-time

ITSM Change Manager/Remote

Remote

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Today

ITSM Change Manager Location:Remote Job Summary We are seeking an experienced ITSM Change Manager to oversee the IT change management process, ensuring that changes to systems, applications, and infrastructure are planned, assessed, approved, implemented, and reviewed with minimal risk to business operations. The ideal candidate will work closely with IT, business stakeholders, and service management teams to drive effective change governance and continuous process improvement. Key Respon

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Contract, Third Party

Depends on Experience

Infrastructure PM/ITSM Manager

Remote or Philadelphia, Pennsylvania

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Today

RESPONSIBILITIES: Kforce has a client in need of an Infrastructure PM/ITSM Manager in Philadelphia, PA. Responsibilities: * Lead ITSM operations across Incident, Service, Change, and Problem Management * Act as Agile Product Owner supporting R&D, Production, Delivery, and Reliability * Manage incidents end-to-end (coordination, communication, RCA, emergency changes, permanent fixes) * Drive service enablement through intake triage and work routing * Oversee change management (SOP/routine/emerge

Contract

$58 - $63 hourly

ServiceNow Architect - ITSM

Remote

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5d ago

Job Title: ServiceNow Architect ITSM, ITOM & HRSD Location: Melbourne FL (Remote) Years of Experience: 12+ Years Overall, 7+ Years ServiceNow Position Summary We are seeking an experienced ServiceNow Architect to lead the design, architecture, implementation, and optimization of enterprise ServiceNow solutions across IT Service Management (ITSM), IT Operations Management (ITOM), and Human Resources Service Delivery (HRSD). The ideal candidate will possess deep platform expertise, str

Easy Apply

Contract, Third Party

Depends on Experience

Ivanti ITSM

Remote

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15d ago

Title: Ivanti ITSM Location: REMOTE Duration: 12+ months Seeks an experienced Database Analyst with expertise in implementation, maintenance and operations of the Ivanti ITSM suite including Neurons. Specifically, the proposed key person must have Ivanti expertise in the following: Required skills and experience: Workflow design / flow diagrams and process documentation ETL and data migration documentation Data cleansing, normalization and standardization Data mapping and transformation rules SQ

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Contract, Third Party

Depends on Experience

ServiceNow Lead ITSM BPC - Now Assist / AI

Remote

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21d ago

Job Title: ServiceNow Lead ITSM Business Process Consultant (BPC) Now Assist / AI Location: Remote (USA) Duration: Long-Term Contract We are seeking an experienced ServiceNow Lead ITSM Business Process Consultant (BPC) with deep expertise in ServiceNow ITSM, Now Assist, and AI-powered ServiceNow solutions Required Qualifications 8+ years of experience as a Business Process Consultant, Business Analyst, or ServiceNow Functional Lead. Strong expertise in ServiceNow ITSM modules including Incident

Easy Apply

Third Party, Contract

Depends on Experience

ServiceNow Virtual Agent & ITSM Integration Specialist

Remote

•

Yesterday

ServiceNow Virtual Agent & ITSM Integration Specialist Remote Role Summary The ServiceNow Virtual Agent & ITSM Integration Specialist will be responsible for designing, building, and enhancingendtoend selfservice and automation solutionson the ServiceNow platform. The role is centered onServiceNow Virtual Agent and ITSM, with additional responsibility forAIdriven knowledge integration, Microsoft ecosystem integrations, and human handover via Hercules. This role plays a critical part in reducing

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Contract

50 - 52

ServiceNow ITSM Migration Lead

Remote

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7d ago

Location:REMOTE# of Positions:1Eligibility:OpenClient Name / Domain:DXBill Rate:$?? per hourEmployment Mode:Contract / Corp-to-CorpContract Duration:6+ mos. ContractExperience:14+ yearsSkills:ServiceNow ITSM, ITOM, Discovery, Event Management, CMDB, Service Mapping, ITIL, Customer Presentation, Flawless Communication The Ask? Client is looking for a ServiceNow Solutions Architect / Technical Consultant ( ITSM, ITOM) to lead the design and implementation of ITSM and ITOM modules, including CMDB,

Easy Apply

Contract, Third Party

Depends on Experience

Senior ServiceNow Developer (ITSM & CSM)

Remote or Athens, Georgia

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Today

We are seeking a self-starting Senior ServiceNow Developer to tackle development backlogs, enhance self-service capabilities, and provide technical guidance for an upcoming platform re-implementation. Logistics & Interview Work Arrangement: Remote Work Location: Athens, GA Interview Process: Web Cam or In-Person Shift: EST Core Skills & Responsibilities Primary Technical Requirements 3-5+ Years Experience as a ServiceNow Developer or Administrator. Implementation Experience: Direct, hands-on

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Third Party, Contract

ITSM Lead

Remote or Hybrid in Chicago, Illinois

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5d ago

Position: ITSM Lead Location:Chicago, Illinois Onsite/Hybrid/Remote Experience: [10-35 Years] Job Type: Full-time Role Overview We are hiring an experienced ITSM Lead to drive governance, service transition, and continuous improvement across enterprise IT operations. Key Responsibilities: Lead Service Transition & Risk Management ensuring smooth rollout of servicesManage stakeholders, training, and adoption across business & IT teamsOptimize ITSM tools (ServiceNow) with automation & workflow im

Easy Apply

Full-time

$80,000 - $120,000

ServiceNow Architect ITSM, ITOM & HRSD

Remote

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Today

Key Skills: Strong expertise in ITSM, ITOM, HRSD, CMDB, Discovery, Service Mapping, Event Management, Integration Hub, and Flow DesignerExperience with Service Portal/Employee Center, platform security, Performance Analytics, and enterprise governanceHands-on knowledge of JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts, UI Policies, ACLs, and REST/SOAP integrationsExperience integrating ServiceNow with Active Directory, Azure AD, Workday, monitoring tools, and IAM platfor

Easy Apply

Contract

70 - 80

Cherwell ITSM Engineer

Remote

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Today

Job Title:CherwellITSMEngineer Full-Time ContractorLocation:Remote or Onsite (based on client requirements)Duration:Full-Time ContractOverview: We are seeking a highly skilled and experiencedCherwellITSMEngineerto join our team as a full-time contractor. The ideal candidate will be responsible for the administration, configuration, and optimization of theCherwellIT Service Management platform to support enterprise-level IT operations and service delivery.Key Responsibilities: Administer, and mai

Contract

60 - 70

ITSM Tools Analyst

Remote

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Today

Description & Requirements Maximus is currently seeking a ITSM Tools Analyst. This is a remote position. The ITSM Tools Analyst will support IT Asset Management (ITAM), Software Asset Management (SAM), and Configuration Management Database (CMDB) operations in support of the contract. This role directly supports IT/OT service reliability, compliance, and continuous service improvement across the enterprise. Maximus is a trusted federal partner supporting mission-critical programs across nation

Full-time

USD 50,000.00 per year

ITSM Tools Analyst

Remote

•

Today

Full-time

USD 50,000.00 per year

Data Governance ITSM IT Asset Management

Remote

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19d ago

Workflow design / flow diagrams and process documentation ETL and data migration documentation Data cleansing, normalization and standardization Data mapping and transformation rules SQL queries, reports and dashboards KPI metrics and analytics User guides, SOPs, and knowledge articles ITSM / ITAM subject matter expertise (SME) CMDB and configuration data validation Asset, software, and contract data analysis Software normalization and categorization Data reconciliation and quality assurance UAT

Easy Apply

Contract

ITSM Consultant V - (Mainframe IT & Service Delivery)

Remote or Greenwood Village, Colorado

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Today

Job Summary: This senior level employee is primarily responsible for leading the ITSM process implementation, evaluating risk matters within IT, and ensuring contingency procedures are followed and maintained. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodolo

Full-time

USD 134,500.00 - 174,020.00 per year

Principal Software Engineer - ITSM Process Automation & AI

Remote or Louisville, Kentucky

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Today

Become a part of our caring community This role will play a key role in the transformation of IT Service Management (ITSM) and Technology Lifecycle Management (TLM) operations by leveraging automation, AI, and platform integration. The engineer will eliminate manual processes, simplify and automate complex workflows, improve data quality, and enable intelligent decision-making across the enterprise. Key Responsibilities 1. Automation of ITSM & Lifecycle Workflows Automate asset and lifecycle m

Full-time

USD 156,600.00 - 215,400.00 per year

Change Management Engineer

Remote

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Today

Position Overview The Change Management Engineer designs, implements, and governs ITIL-aligned change management processes that control modifications to mission-critical systems in a highly regulated federal IT environment. The role evaluates and prioritizes change requests, conducts impact and risk assessments, and ensures changes are properly approved, scheduled, implemented, and reviewed to minimize service disruption while maintaining compliance and auditability. It works closely with operat

Full-time

IT Service Management Manager

Remote

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Today

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

Full-time

ITSM Entitlement Analyst

Remote

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Today

Description & Requirements Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers. Joining Maximus means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and professional growth are

Full-time

USD 50,000.00 per year

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