Advent Global Solutions, Inc.
Advent Global Solutions, Inc.

ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect

Remote • Posted 2 hours ago • Updated 2 hours ago
Contract W2
6 Months
Remote
$60 - $70/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • ServiceNow
  • ITSM
  • ITOM
  • Agile
  • ITIL
  • Implementation

Summary

Role:- ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect

Location: Remote (USA)

Duration: 6 Months

JD:-

  • Experience as a Technical Lead
  • Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution
  • Understanding customer business requirements and convert to functional requirements
  • Responsible for reviewing requirements for accurate estimation
  • Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for ServiceNow
  • Expertise ServiceNow deployments, ITSM / ITAM / ITOM / CSM / FSM migrations, consolidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise
  • Review, and do proactive analyze and resolve application issues as needed
  • Mentor and share technical knowledge/guidance to team
  • Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards
  • Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation
  • Should possess good knowledge in Agile/Scrum methodology

Behavioral competency

  • Handles customer meetings and provide weekly/monthly reports for customer as well as management
  • Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges and impacts
  • Excellent team management skills to manage the project team and members
  • Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: agsinc
  • Position Id: 9053808
  • Posted 2 hours ago
Contact the job poster
Abhishek Vishwanath

Abhishek Vishwanath

Client Engagement Manager with Advent Global Solutions, Pvt Ltd. @ Advent Global Solutions, Inc.
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