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Technical Product Owner Salesforce Experience Cloud SME

Hybrid in Columbia, MD or Lisle, IL or Minneapolis, MN

We're seeking a Technical Product Owner with deep Salesforce Experience Cloud expertise to lead high-impact initiatives across lead management, enrollment journeys, and customer scheduling experiences. This role is ideal for someone who thrives in complex environments, owns outcomes end-to-end, and enjoys being the trusted product voice across business and engineering teams.

You'll work hands-on within Salesforce, partner closely with cross-functional stakeholders, and guide delivery teams through high-volume, customer-facing use cases. If you love solving problems, shaping product direction, and driving clarity in fast-moving environments, this role will feel like home.

What You'll Own

Prioritize and manage the Salesforce product backlog with clear requirements, acceptance criteria, and delivery expectations
Lead conversations with business partners on priorities, trade-offs, and roadmap decisions
Work directly inside Salesforce to understand user flows, Experience Cloud journeys, and platform behavior
Guide teams through complex lead, enrollment, and scheduling workflows
Ensure consistent, high-quality delivery across distributed, remote teams
Serve as the subject-matter expert for Salesforce Experience Cloud and Lightning Scheduler

Core Requirements

Proven experience as a Product Owner or similar role within the Salesforce ecosystem
Strong hands-on background with Salesforce Experience Cloud, Sales Cloud, Service Cloud, Lightning components, and Apex fundamentals
Experience working in Agile environments and managing a structured product backlog
Familiarity with data integrations, APIs, and third-party tools (e.g., DocuSign)
Ability to create and modify Salesforce objects, record types, page layouts, and field types
Strong analytical and problem-solving skills with the ability to think strategically and execute tactically
Excellent communication skills, able to translate technical concepts for non-technical audiences
Bachelor's degree in Computer Science, Information Systems, Business, or equivalent experience

Preferred Qualifications

Salesforce certifications (Admin, Platform App Builder, Advanced Admin, etc.)
Experience with sales process automation, lead management, opportunity workflows, and reporting
Understanding of user-centered design principles and application development best practices

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90938717
Position Id: 2026-1748
Posted 5 days ago

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Technical Product Owner Salesforce Experience Cloud SME

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Technical Product Owner Salesforce Experience Cloud SME

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