Web Governance & Change Management System • Design and implement a sustainable web governance framework for DOM, including content request workflows, approval processes, and roles/responsibilities for ongoing site maintenance. • Develop SOPs, training materials, and process documentation to support the governance model post-launch. • Coordinate with iTech resources on the technical workflow components of the change management system. • Lead change management activities to support staff adoption of new web processes and tools after launch. Stakeholder Engagement & Content Coordination • Engage directly with leaders and staff across DOM program areas to gather content requirements, facilitate reviews, and drive timely approvals alongside the DOM Project Manager. • Translate program area needs into actionable guidance for the Tyler Technologies team. • Facilitate working sessions, content workshops, and review meetings with program area representatives. Reporting & Communication • Provide weekly written status updates to the DOM Project Manager, executive sponsors, and the Design/Control Board as requested. • Maintain project documentation, decisions logs, and content inventories alongside the DOM Project Manager. • Flag risks, issues, and blockers in a timely manner and work collaboratively to resolve them alongside the DOM Project Manager. | 
