RESPONSIBILITIES:
A client with kforce is seeking a FY27 Brand Social Community Manager to join their team. Our client prefers candidates in the following locations: San Diego, San Francisco, Mountain View, or NYC.
Responsibilities:
* Drive LinkedIn community management for our client as as part of the Global Business Solutions Group brand social team
* Daily, hands-on platform engagement
* Partner with strategists on the brand social team to support content reviews and development, manage the editorial calendar, and publish content on a daily basis
* Develop narrative-focused and engagement-based content for the LinkedIn pages, including articles, long-form posts, and polls
* Partner with Customer Success team to triage and escalate customer issues received through social media channels, ensuring timely follow-up and positive customer outcomes.
* Work with cross-functional teams including content marketing, sales, customer success, analytics, acquisition, customer success, and holistic search
* Build deep customer empathy and keep a pulse on conversations across our target audiences of mid-market, emerging mid-market, and accountants
* Own end-to-end measurement and reporting for areas of focus
* Continually stay on top of industry development across the social landscape, especially as it relates to best-in-class community management and social platforms
REQUIREMENTS:
* Experience building and managing community efforts on LinkedIn at a large brand or organization, with in-depth platform knowledge
* Exceptional writing and copywriting skills; Proven experience writing both proactive and reactive copy within a brand's voice and tone.
* B2B experience and familiarity
* Strong judgement and ability to follow playbooks, principles, and brand guidelines
* Excellent program management skills; Ability to self-start, build relationships, work cross-functionally, communicate, navigate barriers, juggle multiple high-priority projects, and influence in a highly matrixed, large organization
* Proactivity with a strong say/do ratio and follow through
* Analytical skills and experience making data-backed recommendations from internal and external sources
Preferred:
* Understanding of AI search landscape and the impact of social platforms
* Familiarity with social listening tools (Sprinklr) and platform analytics
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: kforcecx
- Position Id: ITWQG2185683
- Posted 4 hours ago
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