The Senior Engineer in Production Management, will be responsible for the development and overall implementation of software in a complex, critical and large cross-departmental and multi-disciplinary area.
The role is part of a multi-year transformation journey that will require a successful candidate to establish best practices, motivate and promote a cultural shift that will ensure a successful adoption of Engineering Principles and Practices within Production Management.
The role requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Accountable for delivery of a full range of end-to-end projects.
Excellent communication skills required to negotiate internally.
Involved in short- to medium-term planning of actions and resources for own area.
Responsibilities:
- Demonstrates an in-depth understanding of Software Development Lifecycle and how it integrates within the overall technology landscape to deliver scalable, reliable and resilient applications.
- Ability to operate in a global environment with on-/near-/off-shore matrix reporting structures.
- Operates into a highly regulated environment that requires in-depth understanding of the regulatory requirements and the industry implications for our technologies.
- Improve the service level the team provides to our end users, which includes maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices.
- Drives Continuous Delivery and Automation efforts across the supported applications by means of Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training.
- Fosters a culture that promotes transparency and innovation for increased team productivity.
- Coaching members of the team and outside the immediate reporting line about the best practices and recognises anti-patterns that are quickly addressed.
- Implements the Agile Framework through one of its implementations like SCRUM or Kanban and ensures it integrates with overall organisation processes.
- Avidly communicates progress and project status across the organisation and ensures that stakeholders are managed appropriately throughout the execution period.
Qualifications:
- Relevant experience in a critical software development role with high business impact, ability to understand how software delivers business value
- Excellent engineering skills and senior architecture
- Excellent working knowledge of key computer science concepts (networking, operating systems, virtualisation, containerisation, etc.)
- Polyglot full-stack developer mentality and ability to pick up new languages and skills
- Excellent understanding of Software Engineering concepts like Software Development Life Cycle and GitOps
- Excellent debugging and analytical skills: ability to isolate root cause across networking/infrastructure, application and database stacks
- Operational experience of deploying and running services at scale on top of Docker/Kubernetes stack and a service mesh, like Istio, is highly desirable
- Operational experience with orchestration tools for CI/CD and Infrastructure-as-Code tooling (Terraform, Cloud Formation, etc.) is a highly desirable
- Experience of delivering software using Agile delivery methodologies is a must (SCRUM/Kanban)
- Operational experience of using middleware technologies (MQ, Apache Kafka, etc.) to run services at scale is desirable
- Strong experience with end-to-end observability stacks (Datadog, AppDynamics, Dynatrace, etc.) is desirable
- Degree in computer science/mathematics/physics or related technical subject is desirable
- Experience of senior stakeholder management
- Consistently demonstrates clear and concise written and verbal communication skills
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Job Family Group:
Technology
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Job Family:
Applications Development
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Time Type:
Full time
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Primary Location:
New York New York United States
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Primary Location Full Time Salary Range:
$142,320.00 - $213,480.00
In addition to salary, Citi?s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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Anticipated Posting Close Date:
Jul 15, 2026
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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