job summary:
Partners with Manufacturing IT Platform Owners and IT Security team members to execute system maintenance according to established standard procedures.
Collaborates with manufacturing end users to schedule and execute maintenance and system deployment activities within agreed-upon timeframes.
Documents system maintenance procedures and policies while maintaining accurate, up-to-date records of server inventory and activity.
Delivers consistent service and proactive support to end users, resolving technical issues quickly and building trust through clear communication.
location: Telecommute
job type: Contract
salary: $35 - 38 per hour
work hours: 9am to 5pm
education: Associates
responsibilities:
KEY RESPONSIBILITIES:
- Partners with Manufacturing IT Platform Owners and IT Security team members to execute system maintenance according to established standard procedures.
- Collaborates with manufacturing end users to schedule and execute maintenance and system deployment activities within agreed-upon timeframes.
- Documents system maintenance procedures and policies while maintaining accurate, up-to-date records of server inventory and activity.
- Delivers consistent service and proactive support to end users, resolving technical issues quickly and building trust through clear communication.
- Enables process improvement initiatives by identifying and reporting on recurring issues or concerns raised by end users.
- Works effectively across cross-functional teams to coordinate tasks and support broader organizational goals.
MINIMUM QUALIFICATIONS:
- Prior experience with server maintenance, administration, and support and proficiency in server operating systems such as Windows and Linux
- Knowledge of server security best practices
- Prior experience working with Ignition Scada Platform
- Experience in manufacturing operations
PREFERRED EXPERIENCE:
- Associate's degree in information systems or a related discipline or equivalent experience
- Certification in server maintenance, such as CompTIA Server+, MCSA, or RHCSA,
- Familiar with SQL
- Experience in manufacturing operations
- Experience in general help desk/IT Support
- Factory Talk AssetCentre Experience (nice to have)
- Linux experience (nice to have)
Candidate Attributes / Soft Skills
- Proactivity & Initiative: Actively plan server maintenance around plant schedules without waiting to be assigned tasks.
- Industrial Criticality & Safety Awareness: Respect how system downtime impacts continuous manufacturing operations and worker safety.
- Clear, Measured Communication: Explain technical concepts clearly and at a measured pace that end users can easily follow.
- User Trust & Responsiveness: Build credibility with plant controls engineers through consistent follow-through and prompt issue resolution.
- Autonomy & Mentorship: Work independently across ~115 plant locations while offering guidance and mentorship to junior team members (nice to have)
qualifications:
MINIMUM QUALIFICATIONS:
Prior experience with server maintenance, administration, and support and proficiency in server operating systems such as Windows and Linux
Knowledge of server security best practices
Prior experience working with Ignition Scada Platform
Experience in manufacturing operations
PREFERRED EXPERIENCE:
Associate's degree in information systems or a related discipline or equivalent experience
Certification in server maintenance, such as CompTIA Server+, MCSA, or RHCSA,
Familiar with SQL
Experience in manufacturing operations
Experience in general help desk/IT Support
Factory Talk AssetCentre Experience (nice to have)
Linux experience (nice to have)
skills:
SCADA system,reliability,Ignition System,Ignition,Maintenance,Manufacturing,staff augmentation,security
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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