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Job Title: IS Facilities Infrastructure Operations Specialist
Location: New Hyde Park, NY area
Duration: Contract - 5 months + possible extensions
Pay Range: $42-47/hour W2
About TSR
TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond.
In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants.
Job Description
We are seeking an IS Facilities Infrastructure Operations Specialist to join our team. The ideal candidate will have strong experience in operational support of IDF/MDF environments, low-voltage cabling, power and cooling, and physical security and a proven ability to maintain compliant, organized IT rooms while executing projects and sustaining accurate infrastructure documentation.
Responsibilities:
- Execute day-to-day operations and project tasks within assigned IDF and MDF environments.
- Support and manage low-voltage cabling, space utilization, physical security, power, and cooling initiatives within IT rooms.
- Support remediation projects for IT rooms and provide post-remediation operational support while coordinating with clinical and non-clinical staff.
- Partner with Real Estate, Facilities, Engineering, and other teams to identify and resolve power, cooling, and environmental deficiencies.
- Coordinate with security teams and vendors to address physical security, including access control systems and card readers.
- Assess, recommend, and implement improvements to cable plant infrastructure and enforce cabling standards.
- Develop and deliver patching and cabling best-practice training to network patching teams.
- Conduct routine inspections of IDF and MDF locations to ensure operational readiness and compliance.
- Maintain IT rooms in a clean, organized, and serviceable condition, including removal of debris and abandoned equipment.
- Coordinate decommissioning, disposition, and removal of obsolete or legacy equipment in racks and cabinets.
- Perform network port scrubs to optimize infrastructure utilization.
- Create, maintain, and update rack elevation diagrams and related documentation for IDF and MDF environments.
- Manage and track assigned operational and project tasks using ServiceNow, SharePoint, and related platforms.
- Perform other related duties as assigned.
Required Skills & Qualifications:
- Proficiency with Microsoft Office 365, including Word, Excel, and PowerPoint.
- Experience with ServiceNow preferred for task and workflow management.
- Familiarity with Cisco network switches and patching best practices.
- Familiarity with Vertiv UPS equipment and power fundamentals for IT rooms.
- Experience maintaining IDFs/MDFs in a healthcare setting, including knowledge of power and cooling, preferred.
Preferred Skills:
- Experience coordinating with Facilities, Engineering, and Security for environmental and access control improvements.
- Experience creating rack elevations, cable management standards, and operational documentation.
Why TSR?
At TSR, we believe in advancing lives and careers. When you join our team, you gain access to:
- Competitive compensation and benefits.
- Opportunities for growth with global clients.
- A supportive, inclusive culture that values innovation and people.
- Exposure to cutting-edge technologies and projects.
About Our Commitment
TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Interested? Apply Now!
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