Practice Head – Infrastructure & Cloud Management

Hiring Practice Head – Infrastructure & Cloud Management

Location: North America

Experience: 20+ years

Level: Vice President / Senior Practice Leader

Function: Infrastructure & Cloud Management

Role Overview

We are seeking an experienced Infrastructure & Cloud Management Practice Head to lead market growth, strategic account development and opportunity creation for the ICM business.

The role will be the senior market-facing leader for ICM and will work closely with Client Partners, Sales, hyperscalers, Solutioning and the offshore COE to create and shape opportunities across Cloud, Infrastructure, Security, Resilience, AI-enabled Operations and Managed Services.

The ideal candidate will bring a strong Infrastructure and Security background, combined with demonstrated experience in strategic selling, executive relationship development and large-deal shaping.

Key Responsibilities

·         Define and execute the ICM growth and go-to-market strategy.

·         Build and manage strategic pipeline across existing accounts and new logos.

·         Develop CIO, CTO, CISO and senior executive relationships.

·         Identify account whitespace and create opportunities before formal RFPs.

·         Lead strategic account penetration and land-and-expand motions.

·         Shape large and complex opportunities in partnership with the offshore COE.

·         Develop customer-specific POVs, workshops and transformation propositions.

·         Lead executive positioning, commercial strategy and strategic deal closure.

·         Drive GTM alignment with Sales, Client Partners, Marketing and Business Development.

·         Develop executive-level co-sell relationships with AWS, Google Cloud, Oracle and Microsoft.

·         Drive partner-led pipeline and joint account planning.

·         Provide market input into the ICM offering and capability roadmap.

Ideal Candidate Profile

A senior Infrastructure + Security business leader who can open the account, create the opportunity, shape the proposition and close strategic business.

Required Experience & Qualifications

·         20+ years of experience in IT services, consulting, systems integration or managed services.

·         Strong Infrastructure and Security background.

·         Proven ownership of significant technology-services revenue or P&L.

·         Demonstrated experience creating and shaping large opportunities before RFP.

·         Strong strategic account-development experience and proven C-suite engagement capability.

·         Experience selling complex infrastructure, cloud, security or managed-services engagements.

·         Strong commercial, negotiation and executive communication skills.

·         Experience with AWS, Google Cloud Platform, Oracle and/or Microsoft partner ecosystems.

·         Experience working effectively with offshore solutioning and delivery organizations.

Preferred Experience

Infrastructure Managed Services | Cloud Operations | Cybersecurity / Cyber Resilience | IT Resilience | SRE / AIOps | AI Infrastructure / AI Operations | Application Operations | Global SI / IT Services

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