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IT Support/Engineer, Workplace Technology

Motion Recruitment Partners, LLC

New York, New York • Today

Easy Apply

Full-time

$90000 - $120000

Digital Workplace, Executive Support and Audiovisual AV Support Engineer

Guardian Life Insurance Company

Holmdel, New Jersey • Today

Full-time

USD 82,770.00 - 135,975.00 per year

Onsite Support Engineer

Saicon Consultants Inc.

Bloomfield, New Jersey • 3d ago

Easy Apply

Contract, Third Party

Depends on Experience

IT Support Engineer

Clay Labs

New York, New York • Today

Full-time

USD 130,000.00 - 160,000.00 per year

Technology Services Manager (IT Policy & Planning - Manager)

Washington State Department of Transportation

Remote or Shoreline, Washington • Today

Full-time

USD 109,512.00 - 147,246.00 per year

Senior Workstation Engineer

Trinet, Inc

New York, New York • Today

Full-time

USD 83,900.00 - 141,625.00 per year

Engineer, Desktop Support

Balyasny Asset Management

New York, New York • Today

Full-time

Support engineer

Writer

New York, New York • Today

Full-time

USD 125,000.00 - 173,000.00 per year

Director, Technology Risk Consulting - IT Audit

RSM US LLP

New York, New York • Today

Full-time

USD 126,500.00 - 254,700.00 per year

IT Support Analyst

Acrisure

Remote or Oklahoma City, Oklahoma • Today

Full-time

Member of Enterprise Technology, IT Systems

Anchorage Digital

New York, New York • 27d ago

Full-time

IT Product Specialist, Bureau of Enterprise Technology Business Solutions

City of New York

New York, New York • Today

Full-time

USD 100,000.00 - 125,000.00 per year

Senior IT Program Manager - Federal Technology Program

IMRI

Remote • Today

Full-time

USD 175,000.00 - 225,000.00 per year

Motion Recruitment Partners, LLC

Job Details

Skills

Lean Methodology
Information Security
Service Desk
User Experience
Computer Engineering
OS X
Microsoft Windows
SaaS
Slack
Communication
User Guides
Technical Support
ROOT
Scheduling
Computer Networking
Wireless Communication
Testing
Cabling
AV
Audiovisual
Network
Computer Hardware
Mobile Device Management
Master Data Management
Procurement
Provisioning
Shipping
Management
Onboarding
Recovery
Documentation

Summary

Job Title: IT Engineer, Workplace Technology
Location: New York City (On-site)

Our client is a high-growth creator commerce platform connecting digital creators directly with premier consumer brands. Headquartered in New York City with a team of approximately 250 people, the company is actively expanding its physical headquarters with a second office floor to support accelerating business growth.

As the first dedicated Workplace Technology Engineer and the second hire on a lean InfoSec & IT team, you will take complete ownership of the technology employees interact with every day. Based on-site in New York City, you will manage service desk operations, conference room AV, office network performance, and upcoming expansion build-outs. This role offers genuine technical autonomy to establish workplace IT standards, eliminate recurring issues at the root, and build an exceptional user experience from the ground up.
Requirements

Proven track record in IT support, desktop engineering, or workplace technology within a fast-scaling corporate environment.
Deep hands-on proficiency troubleshooting macOS and Windows endpoints, alongside modern SaaS platforms (Google Workspace, Slack, Zoom, Okta).
Direct experience administering device deployment and endpoint management via Apple Business Manager and modern MDM tools (e.g., Rippling).
Solid foundation in conference room AV systems (Zoom Rooms, displays, microphones) and local office networking (WiFi site diagnostics, access points, wired cabling).
Demonstrated ability to manage external IT vendors and contractors across hardware delivery, cabling projects, and office build-outs.
Strong written communication skills with a disciplined approach to creating clear runbooks and user documentation.

Responsibilities

Own and triage the internal IT support channel and ticket queue, resolving hardware, software, and access issues against clear response targets.
Identify patterns in incoming requests and implement root-cause fixes to prevent recurring tickets.
Maintain conference room AV environments, running proactive checks across Zoom Rooms, microphones, and room scheduling systems.
Act as the on-site owner for the corporate office network, managing WiFi coverage, port testing, and vendor escalations with structured diagnostic data.
Lead technology deployments for office expansions, overseeing cabling walkthroughs, AV installations, and network readiness.
Manage the full hardware lifecycle using Apple Business Manager and MDM, handling procurement, provisioning, shipping, asset tracking, and loaner pools.
Direct technical onboarding and offboarding to guarantee day-one readiness for new hires and secure equipment recovery for departures.
Author clear, centralized IT runbooks and documentation to ensure organizational knowledge is thoroughly recorded.

This is a full-time, on-site role in New York City offering competitive compensation, comprehensive health benefits, and an energetic, high-ownership team culture where your work directly shapes the company's daily operations.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 888762
Posted 21 hours ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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