Purple Drive Technologies LLC
New York, New York • Today
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Full-time, Part-time, Contract, Third Party
New York, New York
•
Today
Job Description Must Have Technical/Functional Skills Application operations, incident/problem/service request management Production monitoring, stabilization, runbooks, RCA and release support SLA/KPI governance and managed-services delivery Onsite coordination, customer communication and shift/on-call readiness Roles & Responsibilities Lead L1/L2/L3 support operations and production governance Own major incidents, RCA, problem elimination and service restoration Maintain runbooks, ope
Easy Apply
Full-time, Part-time, Contract, Third Party