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StratEdge It consulting INC

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Hybrid in Rockleigh, New Jersey • 5d ago

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StratEdge It consulting INC

Job Details

Skills

Agile
Salesforce
Requirements Gathering

Summary

Salesforce Business Analyst

Location: New York State (NYS)

Duration: 36 Months

Employment Type: Contract

Job Description

We are seeking an experienced Salesforce Business Analyst to support New York State government technology initiatives. The ideal candidate will work closely with business stakeholders, project managers, developers, and QA teams to gather requirements, analyze business processes, and translate business needs into functional specifications for Salesforce solutions.

The candidate should have strong experience in business analysis, Salesforce CRM implementations, requirements documentation, and stakeholder management, preferably in a government or public-sector environment. Need someone who is local to NJ/NY area. Preference will only be given to them since this role requires someone to work onsite.

Key Responsibilities

Gather, analyze, and document business and functional requirements through stakeholder interviews, workshops, and working sessions.
Analyze existing business processes and identify opportunities for process improvement and Salesforce automation.
Translate business requirements into user stories, functional specifications, use cases, and acceptance criteria.
Work with Salesforce administrators, developers, architects, and QA teams to ensure solutions align with business requirements.
Support Salesforce CRM configuration and implementation initiatives, including Sales Cloud, Service Cloud, or other relevant Salesforce modules.
Create process flows, business requirements documents (BRDs), functional requirements documents (FRDs), and workflow diagrams.
Manage and prioritize requirements in collaboration with product owners and project stakeholders.
Participate in Agile ceremonies, including sprint planning, backlog refinement, and sprint reviews, as applicable.
Support User Acceptance Testing (UAT), including test scenario development, defect tracking, and validation of business requirements.
Facilitate stakeholder communication, status reporting, and change management activities.
Ensure project documentation is complete, accurate, and aligned with organizational standards.

Required Qualifications

Proven experience as a Business Analyst supporting Salesforce implementations or enhancements.
Strong understanding of Salesforce CRM capabilities, workflows, objects, reports, dashboards, and business processes.
Experience gathering and documenting business and functional requirements.
Proficiency in user stories, use cases, process mapping, and acceptance criteria.
Experience working with technical teams, business users, and project stakeholders.
Knowledge of Agile/Scrum and software development life cycle (SDLC) methodologies.
Experience supporting UAT, defect management, and requirements traceability.
Excellent analytical, communication, documentation, and problem-solving skills.
Salesforce Certified Business Analyst certification is required. Candidates must hold an active Salesforce Certified Business Analyst credential.
Need someone local to NJ/NY area

Preferred Qualifications

Experience working on other public-sector IT projects.
Salesforce Business Analyst certification or other relevant Salesforce certification.
Experience with Salesforce Sales Cloud, Service Cloud, or Salesforce platform implementations.
Familiarity with tools such as Jira, Confluence, Visio, or Microsoft Project.
Experience with government project documentation, reporting, and compliance processes.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91171926
Position Id: OOJ - 2170-1174-1792519908
Posted 1 day ago

Company Info

About StratEdge It consulting INC

We are a specialized IT consulting firm dedicated to providing strategic solutions and robust technical support tailored to meet your organization's unique technology needs. With deep expertise across cloud infrastructure, networking, cybersecurity, and systems management, our team helps businesses optimize their technology landscape, enhance operational efficiency, and drive innovation.

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StratEdge It consulting INC

Job Details

Skills

Agile
Salesforce
Requirements Gathering

Summary

Salesforce Business Analyst

Location: New York State (NYS)

Duration: 36 Months

Employment Type: Contract

Job Description

Key Responsibilities

Gather, analyze, and document business and functional requirements through stakeholder interviews, workshops, and working sessions.
Analyze existing business processes and identify opportunities for process improvement and Salesforce automation.
Translate business requirements into user stories, functional specifications, use cases, and acceptance criteria.
Work with Salesforce administrators, developers, architects, and QA teams to ensure solutions align with business requirements.
Support Salesforce CRM configuration and implementation initiatives, including Sales Cloud, Service Cloud, or other relevant Salesforce modules.
Create process flows, business requirements documents (BRDs), functional requirements documents (FRDs), and workflow diagrams.
Manage and prioritize requirements in collaboration with product owners and project stakeholders.
Participate in Agile ceremonies, including sprint planning, backlog refinement, and sprint reviews, as applicable.
Support User Acceptance Testing (UAT), including test scenario development, defect tracking, and validation of business requirements.
Facilitate stakeholder communication, status reporting, and change management activities.
Ensure project documentation is complete, accurate, and aligned with organizational standards.

Required Qualifications

Proven experience as a Business Analyst supporting Salesforce implementations or enhancements.
Strong understanding of Salesforce CRM capabilities, workflows, objects, reports, dashboards, and business processes.
Experience gathering and documenting business and functional requirements.
Proficiency in user stories, use cases, process mapping, and acceptance criteria.
Experience working with technical teams, business users, and project stakeholders.
Knowledge of Agile/Scrum and software development life cycle (SDLC) methodologies.
Experience supporting UAT, defect management, and requirements traceability.
Excellent analytical, communication, documentation, and problem-solving skills.
Salesforce Certified Business Analyst certification is required. Candidates must hold an active Salesforce Certified Business Analyst credential.
Need someone local to NJ/NY area

Preferred Qualifications

Experience working on other public-sector IT projects.
Salesforce Business Analyst certification or other relevant Salesforce certification.
Experience with Salesforce Sales Cloud, Service Cloud, or Salesforce platform implementations.
Familiarity with tools such as Jira, Confluence, Visio, or Microsoft Project.
Experience with government project documentation, reporting, and compliance processes.

Dice Id: 91171926
Position Id: OOJ - 2170-1174-1792519908
Posted 1 day ago

Company Info

About StratEdge It consulting INC

Go to company profile

Fitment

Dice Job Match Score™

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Once logged in, be sure to complete your profile to get the most accurate match score.

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