Job DescriptionThe Senior Manager, MarTech AI Product Management, will be responsible for delivering and scaling AI-powered products and use cases that enable marketers across the enterprise. This role focuses on hands-on product leadership, translating business needs into high-impact AI solutions within the MarTech ecosystem.
This role will work closely with engineering, marketing, and operations partners to drive execution, experimentation, and continuous optimization of AI capabilities. A commitment to continuous learning is critical, as this role serves as a key translator between technical teams and marketing stakeholders.
ResponsibilitiesKey Responsibilities:- Own the full product development lifecycle including discovery, requirements definition, prototyping, launch, and ongoing optimization
- Translate marketer needs into clear product requirements, user stories, and success metrics
- Work closely with engineering teams to deliver high-quality AI features on time
- Lead in vendor evaluation, onboarding, and ongoing performance management
- Engage stakeholders to gather requirements, validate solutions, and communicate product vision, progress, and outcomes
- Partner with internal teams and external vendors to integrate AI capabilities into the broader MarTech ecosystem
Qualifications- Bachelor's degree in Computer Science, Engineering, Economics, or a related field; Master's degree preferred
- 4-6 years of experience in product management or product forward strategy roles in a highly regulated environment; experience with AI-powered products strongly preferred
- Experience owning products end-to-end and working closely with engineering and data science teams in an Agile environment
- Strong communication and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences
- Familiarity with MarTech platforms and AI-driven marketing use cases preferred
- Passion for AI, innovation, and improving marketer experiences
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
