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Senior Murex Technical Production Support Analyst

System Edge (USA) L.L.C.

Hybrid in New York, New York • 14d ago

Easy Apply

Contract

Depends on Experience

Technical Support Analyst

Garda Capital Partners

New York, New York • Today

Full-time

USD 90,000.00 - 115,000.00 per year

Senior Technical Support Analyst

Navistar International Corp.

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Technical Support Analyst - HVAC

Daikin Applied

Remote or Minnesota • Today

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Technical Support Analyst (Fr-Tu 6a-2:30p)

ScriptPro

Remote • Today

Full-time

USD 24.00 per hour

Technical Support Analyst

ATG

Remote or Arlington, Virginia • Today

Full-time

Technical Support Analyst (Su-W 10:00a - 8:30p CST)

ScriptPro

Remote • Today

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USD 24.00 per hour

Technical Support Analyst (Su-Th 9:00a-5:30p)

ScriptPro

Remote • Today

Full-time

USD 24.00 per hour

Technical Support Analyst - Bilingual/French (We-Su 11:30a-8p)

ScriptPro

Remote • Today

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USD 24.00 per hour

Technical Support Specialist

Braze

New York, New York • Today

Full-time

USD 64,000.00 - 100,000.00 per year

Technology Support Analyst II

Kirkland & Ellis LLP

New York, New York • Today

Full-time

USD 76,000.00 - 105,000.00 per year

Technology Support Analyst I

Kirkland & Ellis LLP

New York, New York • Today

Full-time

USD 67,000.00 - 92,000.00 per year

Technical Support Engineer

Dassault Systems Americas Corp.

Woodbridge Township, New Jersey • Today

Full-time

USD 79,500.00 - 106,000.00 per year

Technical Analyst

FlexTrade

New York • 19d ago

Full-time

Senior Technical Analyst

Sharpedge Solutions

Roselle, New Jersey • 23d ago

Easy Apply

Contract

Depends on Experience

Senior Lead Analyst - Technical Support

Majesco

Remote or Pennsylvania • Today

Full-time

USD 80,000.00 - 120,000.00 per year

Technical Analyst, Pharmacy Support-Remote [Su-We 8p-6:30a CST]

ScriptPro

Remote • Today

Full-time

USD 24.00 - 27.00 per hour

Technical Analyst, Pharmacy Support-Remote [Sa-Tu 10a-8:30p CST]

ScriptPro

Remote • Today

Full-time

USD 24.00 - 27.00 per hour

Technical Helpdesk Analyst

Conduent

Remote or Texas • Today

Full-time

USD 47,740.00 - 62,000.00 per year

Technology Support Analyst II/Remote

Apetan Consulting

Remote • Today

Easy Apply

Third Party, Contract

Depends on Experience

IT Support Analyst

Acrisure

Remote or Oklahoma City, Oklahoma • Today

Full-time

Tier 1 Support Analyst

Gridiron IT Solutions

Remote • 10d ago

Easy Apply

Full-time

$35 - $45

Product Support Analyst

Beacon Systems, Inc

Remote • 17d ago

Easy Apply

Contract

Depends on Experience

System Analyst I

Westchester Medical Center

Valhalla, New York • Today

Full-time

System Analyst II

Westchester Medical Center

Valhalla, New York • Today

Full-time

System Analyst III

Westchester Medical Center

Valhalla, New York • Today

Full-time

Murex Production Support

Synechron

Hybrid in New York, New York • 8d ago

Easy Apply

Full-time, Third Party

135,000 - 155000

Technical Analyst

Stefanini

Remote or San Francisco, California • Today

Easy Apply

Contract

$95 - $100 /hr

Technical Support Analyst

Data Processing Resources

Mamaroneck, New York • Today

Easy Apply

Full-time

Depends on Experience

Job Details

Skills

Equity Derivatives
Market Analysis
Murex
Network Layer
Python
Production Support
Process Flow
Pricing
Technical Support
Tidal
Trading
Workflow
Dynatrace
CA Workload Automation AE
Analytical Skill
TRADE
EQUITY
EQUITIES
BANK
BANKING
FINANCE
FINANCIALS
Stakeholder Management
Attention To Detail
Change Management
Communication
Continuous Improvement
Dashboard
EOD
Front Office
Linux
Log Analysis
Microsoft SQL Server
Operational Efficiency
Orchestration
Root Cause Analysis
ServiceNow
Splunk
Sybase
Unix

Equity Derivatives
Market Analysis
Murex
Network Layer
Python
Production Support
Process Flow
Pricing
Technical Support
Tidal
Trading
Workflow
Dynatrace
CA Workload Automation AE
Analytical Skill
TRADE
EQUITY
EQUITIES
BANK
BANKING
FINANCE
FINANCIALS
Stakeholder Management
Attention To Detail
Change Management
Communication
Continuous Improvement
Dashboard
EOD
Front Office
Linux
Log Analysis
Microsoft SQL Server
Operational Efficiency
Orchestration
Root Cause Analysis
ServiceNow
Splunk
Sybase
Unix

Summary

Senior Murex Technical Production Support Analyst

Location: New York, NY (Day one onsite - Hybrid)

Our challenge

We are looking for a proactive and detail-oriented Senior Murex Technical Production Support Analyst to support the Equity Derivatives trading desk. This role is responsible for ensuring production stability across the Murex MX.3 platform, acting as the first and second line of support for user issues, trade capture problems, pricing discrepancies, risk gaps, workflow failures, and system incidents. The ideal candidate will bring strong technical troubleshooting skills, hands-on Murex support experience, and the ability to drive incidents through triage, diagnosis, escalation, and resolution while partnering closely with internal L3 teams and the Murex vendor.

Responsibilities:

Provide front-line production support for Murex MX.3 across pricing, risk, trade capture, workflows, market data, and interfaces
Own incident triage, impact assessment, root cause analysis, and follow-up remediation
Monitor logs, dashboards, schedulers, RTS feeds, and batch processes to identify and resolve issues proactively
Troubleshoot pricing inconsistencies, risk/sensitivity gaps, trade enrichment failures, and interface delays
Manage and track vendor cases, including evidence gathering, reproduction steps, and validation of fixes
Support production releases, emergency changes, and maintenance activities with pre- and post-deployment checks
Maintain SOPs, runbooks, and knowledge articles to improve operational efficiency and reduce repeat incidents
Contribute to monitoring, automation, and continuous improvement initiatives to strengthen platform stability

Requirements:

Strong hands-on experience supporting Murex MX.3 in a production environment
Knowledge of Murex modules including eTradepad, Pricing, Simulation, Livebook, and Workflow
Experience with market data components such as MDCS, RTBS, MDRS, and MDIT
Strong Murex log analysis, performance troubleshooting, and Unix/Linux-based support skills
Scripting experience in Python and/or Unix shell
Good understanding of Murex orchestration, services, process flows, and EOD job troubleshooting
SQL knowledge across Sybase, SQL Server, or Oracle
Understanding of Equity Derivatives products and Greeks
Strong communication, analytical, and stakeholder management skills
Overall 10+ years of IT experience.
5+ years of Front Office Trading Technology support experience
3+ years of Murex MX.3 support experience preferred
Ability to work effectively in a high-pressure production support environment
Automation mindset and continuous improvement focus

Preferred, but not required:

Experience with observability/monitoring tools such as Splunk, Dynatrace, Datadog, ITRS
Familiarity with enterprise schedulers such as Tidal, Autosys, or Ctrl-M
Experience with Incident, Problem, and Change Management tools such as ServiceNow

Thanks & Regards

Prabhash

SYSTEMEDGE USA LLC

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10106959
Position Id: 9061865
Posted 14 days ago

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Som Bhattacharya

Technical Recruiter @ System Edge (USA) L.L.C.

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New York, New York

•

16d ago

Provide front-line production support for Murex MX.3 across pricing, risk, trade capture, workflows, market data, and interfaces Own incident triage, impact assessment, root cause analysis, and follow-up remediation Monitor logs, dashboards, schedulers, RTS feeds, and batch processes to identify and resolve issues proactively Troubleshoot pricing inconsistencies, risk/sensitivity gaps, trade enrichment failures, and interface delays Manage and track vendor cases, including evidence gathering, re

Easy Apply

Third Party, Contract

85 - 95

Murex Production Support

Hybrid in New York, New York

•

8d ago

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechrons progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development ini

Easy Apply

Full-time, Third Party

135,000 - 155000

Application Specialist

New York, New York

•

Today

Requisition ID: 271585 Salary Range: 172,000.00 - 172,000.00 Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate's relevant knowledge, skills, and experience. Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Offered salary is between $172,000 and $172,000 per year. 40 hours per week. TITLE: Application Specialist DUTIES: The Bank of

Full-time

USD 172,000.00 - 172,000.00 per year

Front Office Equity Application IT Support Analyst

New York, New York

•

Today

Poste et missions Join Our Dynamic Global Markets IT Team as a Front Office Application Support Analyst - Equity! Are you passionate about the intersection of finance and technology? Do you thrive in fast-paced environments supporting critical trading operations? Our Global Markets Business Support and Monitoring IT team is seeking a talented Front Office Application IT Support Analyst - Equity to join us. You'll be at the heart of our success, providing vital Level 1 & 2 functional and techni

Full-time

Compensation information provided in the description