Posting DetailsPosting Details
Job Title Data Integration Specialist
Department SALESFORCE SERVICES & SUPPORT
Position Number FP169A
Location Remote
Job Summary As the Data Integration Specialist for the ODU CRM Team, you will act as the vital bridge between the CRM team, enterprise integration staff, and campus stakeholders to establish a 360-degree view of the student within Salesforce Education Cloud. In this highly collaborative role, you will lead the requirements gathering, documentation, and debugging of critical data pipelines connecting systems like Banner, Common App, and Axiom Elite. By actively translating business needs into actionable technical requirements, you will ensure seamless, accurate data flow that drives the university's recruitment, enrollment, and retention success.
Position Type FullTime
Type of Recruitment General Public
Minimum Qualifications - Bachelor's degree in Computer Science, Information Technology or a related field of study, or related education, training and/or work experience equivalent to a bachelor's degree in the proceeding fields.
- Demonstrated experience in creating, managing, troubleshooting, and optimizing data integrations and ETL/ELT processes.
- Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions.
- Solid understanding of API architectures (REST, SOAP), web services, and data transformation protocols.
- Ability to troubleshoot and explain technical issues and work progress to both technical and non-technical staff.
- Excellent project management skills with keen attention to detail and strong organizational abilities.
- Ability to communicate effectively at all levels of the organization: orally and in writing.
- Proven ability to prioritize tasks, meet deadlines, work under pressure, and when necessary, with minimal resources.
- Expert-level working experience with Salesforce architecture, data structures, and troubleshooting, particularly within Higher Education environments.
- Working experience gathering technical requirements, documenting data mapping, and initiating integration requests for enterprise systems.
- Working experience providing end-user support through tickets, training, and documentation.
- Working experience writing and executing SQL queries for data extraction, analysis, validation, and debugging across relational databases and data warehouses.
- Working experience creating test plans, cases, data, and documentation.
- Working experience working with a distributed staff in an organized and consistent manner.
Preferred Qualifications - Certified Salesforce Administrator (preferred)
- Working experience with Data 360, as well as modern data storage tools and data warehouses (e.g., Snowflake, AWS S3, etc.).
- Familiarity with enterprise integration platforms (e.g., Informatica, Axiom Elite) and Student Information Systems (e.g., Ellucian Banner) to effectively collaborate with the technical teams that own those platforms.
- Master's degree in Computer Science, Information Technology or a related field of study required. Or a Bachelor's degree in Computer Science, Information Technology, or a related field with related work experience equivalent to a master's degree in the proceeding fields.
Conditions of Employment This is a
remote position, requiring a traditional 40-hour work week. Computer equipment will be supplied for remote work; high-speed internet is the responsibility of the employee.
- The equipment provided to staff with approved telework agreements enables them to deliver vital services to University faculty, staff, and students from remote locations.
- Many of our operations can and should continue as usual, even when the main physical campus is closed.
- Therefore, all division employees with an approved telework agreement are generally expected to work during official University closures.
Should travel be required, budgetary constraints may limit where the successful candidate can reside. In addition, existing payroll limitations on locations a remote employee may work from could limit the selection of the final candidate.
Hiring Range: $105,000-$115,000, commensurate with education, experience, and qualifications
Job Open Date 09/09/2026
Open Until Filled No
Application Review Date 09/21/2026
Job Close Date 09/20/2026
Special Instructions to Applicants / Additional Materials Required Please submit a complete application including a resume by the close date to ensure your application will be considered.
Criminal Background Check The final candidate is required to complete a criminal history check.
Department InformationEquity Statement It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at .
Pay Transparency Nondiscrimination Provision The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.
ODU Statement Old Dominion University, located in Norfolk, is Virginia's forward-focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia's economy.
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