Title: IT Service Desk Specialist - Level II Location: Oak Harbor, WA Duration: Full Timf Required Experience: Four (4) years of progressive experience demonstrating the required proficiency.Required Certification: IAT IIRole & Responsibility: Answers questions, analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat. Resolves computer software and hardware problems of users, and acts as a contact f